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Ens Toyota

Saskatoon, SK

Overview
Reviews
4.6
578 Reviews
Call Dealership (306) 653-5611
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627 Brand Ct

Saskatoon, SK

S7J 5L3

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Showing 578 reviews

March 01, 2024

First time buying from a dealership and was a great experience, super helpful, accommodating and friendly. More

by reaganrohel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Hooper, Andrea Jaspar
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February 25, 2024

This was my first experience at a Toyota Dealership and I found the people I dealt with to be very helpful. I believe their names were Matthew and Reece. Thank you. More

by Mirandapink73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Beck, Matthew Carlson
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February 24, 2024

Great service. Diagnosis was thorough. Washed my car when they were done. Wow! Will return. More

by clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Beck
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February 24, 2024

The people are easy to talk to they check everything and i was satisfied i will recommend my experience to all my friends thank you toyota.. More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Morris
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February 24, 2024

Friendly welcoming service and was given answers to my questions. I’m satisfied and happy that my car is in good hands More

by Ritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Baier, Riley Morris
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February 17, 2024

I Was very disappointed in the car service center and the level of dishonesty. guys just be careful taking your car there, because they will over charge you .i went there to change my battery and do regularl More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center
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Feb 23, 2024 -

Ens Toyota responded

We're truly sorry to hear about your disappointment and regret any negative experience you had at Ens Toyota. Our goal is always to provide exceptional service, and we apologize if we fell short in your case. Your feedback is important to us, and we would appreciate the opportunity to address and understand the specific details of your concerns. If you're open to discussing your experience further, please contact me directly. My name is Justin Hunt, the Marketing Manager here at Ens Toyota. I can be reached in my office at (306) 653-6154 or by email at jhunt@ensauto.ca. We value your loyalty as a customer and would like to work towards resolving any issues. Again, we apologize for any inconvenience caused, and we hope to have the chance to regain your trust in the future.

February 16, 2024

Efficient, knowledgeable, courteous, accommodating, friendly, and they always ask before doing any previously unknown issues that have been found. More

by Rod.leuty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Plant
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February 16, 2024

Superb Customer Service and commitment to Customer satisfaction. Respectful and efficient Staff. Very impressed with this Dealership’s high value they place on their Customers! More

by Marte202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Svorinich, Haley Smith
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February 14, 2024

Have a issue with the rattling sound in the door panels. At first it was only front door panels but now its all the doors. I have brought this issue to services attention everything I am there. The car has More

by Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Klassen
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Feb 14, 2024 -

Ens Toyota responded

We understand the frustration with the ongoing rattling issue in your car doors and appreciate your patience. To expedite the resolution, could you provide specific details about the problem? Additionally, have we accurately noted if we were able to replicate the issue during your recent visits? We'll escalate the matter within our service department for a prompt solution. My name is Justin Hunt, the Marketing Manager here at Ens. I can be reached by email a jhunt@ensauto.ca or by phone at (306) 653-6154. I look forward to helping resolve your concerns!

Feb 15, 2024 -

Honey responded

The issue was noted in the previous visits. In one of the visits, I was taken for a drive after the service and there was no rattling but soon after, within two weeks, the rattling sound was back and this time it was in all four doors instead of just the front two doors. But on the last visit even after letting them know about the problem, it was not resolved. There was nothing done to resolve that problem.

Feb 23, 2024 -

Ens Toyota responded

Hello Honey, I am sorry to hear that this ongoing issue is persisting. With these types of intermittent problems, we do our best to replicate the concern; if this is not possible, we are unable to determine the root cause of the issue. We will certainly work with you to resolve your concerns whenever we are able to determine the issue.

February 13, 2024

The truck was brought in for a factory recall and a service . The staff were very professional and polite . Reese even came out to help me re sync my new phone . Thank you . More

by bob.kondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gal at the service desk , sorry don't know her name . 5 star, Reese Beck
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