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Ens Toyota

Saskatoon, SK

4.7
564 Reviews

627 Brand Ct

Saskatoon, SK

S7J 5L3

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Showing 564 reviews

March 05, 2021

I could not have been happier with the level of professionalism, knowledge, and courteous/dedicated service that I received by all three parties in question - Roger Rosenthal in sales, John Frazer More

by Craiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Frazer and Peter Zelensky, Roger Rosenthal
March 02, 2021

Fast and efficient service; got done my service on time. Great staff and environment. Located in a peaceful neighborhoods with basically no traffic easily mapped. More

by Sayed Masih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayli Gera
February 28, 2021

Nice customer experience with a courteous advisor. Although the issue wasn't resolved, effort was made efficiently. The environment was neat & conducive too. Kudos & good job. More

by OO
Recommend Dealer
Yes
Employees Worked With
Chris Paisley
February 20, 2021

My Corolla Hybrid went in for a No 3 service. Enns provided me with great thorough service Thank you so much. Nice clean organized facility. More

by robin2susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Svorinich
February 19, 2021

Very helpful , friendly, knowledgeable staff Worked Very helpful , friendly, knowledgeable staff Worked with us to make up happy with our sale Went above and beyond d to help in all areas we needed More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Rosenthal, Andrea Jaspar, Dave Krueckl
February 15, 2021

Happy with the service . Good advice n friendly staff. Staff did awesome service. Advisor Gordan himself served for car wash in this extremely cold weather. More

by Ens toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Svorinich
February 10, 2021

In the past when I have taken my car in it has gotten washed and cleaned, I can understand due to the cold the wash was not possible but I am very disappointed that it didn't get cleaned a More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Svorinich
Feb 10, 2021 -

Ens Toyota responded

Hi JB, first of all, thank you for taking the time to provide feedback. We always try to adapt our policies to ensure our guests are happy with the services provided. I see you recognize the limitations of our touchless car in -30°C (-50°C with the wind-chill!), which would also make your vehicle a solid brick of ice. We would be more than happy to offer you a complimentary car wash when the weather cooperates. The cleaning limitations are also an impact of COVID, as we must focus our efforts on disinfecting/sanitizing for your safety and the safety of our staff. What is certainly of concern is your comment regarding pricing & our advisor customer service. We take pride in ensuring our most popular services are priced to market and offer a tremendous amount of value-added components with any service we provide. I would like the opportunity to discuss your specific experience in order to ensure our service team is coached appropriately. My name is Justin Hunt, the Marketing Manager here at Ens Toyota. I can be reached in my office at (306) 653-5611 or by email at jhunt@ensauto.ca. I look forward to a discussion, have a fantastic day!

February 09, 2021

I’ve taken my car to Ens for the past 15 yrs, and have I’ve taken my car to Ens for the past 15 yrs, and have been very happy with the work they have done. I’ve found them to be professional, efficient, w More

by vannablack24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Dave Obed
February 08, 2021

Cold weather and unexpected problems with Yaris. Took vehicle in with no appointment. They placed the work order in line and said they will take care of it before days end. Helpful friendly service. More

by pjr.szabo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Klassen
February 03, 2021

Glad we choose Toyota with amazing and highly professional Staff. Always ready and happy to help. Very good customer service. You dont have to be experienced to find your Toyota. More

by Lola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Jaspar, Ryan Derksen, Charles Inglis
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