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Ens Lexus

Saskatoon, SK

4.9
251 Reviews

631 Brand Ct

Saskatoon, SK

S7J 5L3

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Showing 251 reviews

November 05, 2018

Very good service. Good experience, everyone was friendly and professional. Solved my trouble and gave good recommendations. The prices of the parts are very reasonable, More

by Watter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomos (sales), Derek Fehr
Nov 06, 2018 -

Ens Lexus responded

Thank-you for your review of our team here at Ens Lexus, Watter! We appreciate the feedback on our pricing & staff. We look forward to your next visit, have a fantastic day! -Justin H.

October 31, 2018

Top shelf service I’ve owned Ford, Nissan, Toyota and Audi. You guys are by far the best. I definitely would recommend your service department to friends and strangers. More

by Chrischano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair, Derek Fehr
Nov 06, 2018 -

Ens Lexus responded

Thank-you for your review of our team here at Ens Lexus, Chris! This is the type of feedback we absolutely love to hear. We always strive to go above and beyond for our guests and when our clients notice, it means a lot! We look forward to your next visit, have a fantastic day! -Justin H.

October 30, 2018

Profession and thorough!! Excellent experience!! Everyone was so friendly and professional. Also we received a very thorough tutorial about the vehicle before we left. One thi More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bowes, Ron Mack, Mitch Quesnel, Darin Mcleod
Nov 06, 2018 -

Ens Lexus responded

Thank-you for your review of our team here at Ens Lexus, Rhonda! Our team actively listens to guest feedback like yours to better serve our guests, and we're so happy to notice you like the little things we do differently. Our delivery coordinator Stephanie Larson loves showing our Lexus Guests their brand new vehicle, and all it's bells & whistles. Anything we can do to ensure our guests leave with a smile will be done! Have a fantastic day and see you again soon. -Justin H.

October 18, 2018

Pleasant, courteous, promptly Appointment for recall was made well in advance. Upon arrival at Ens, all info and requirements were accurately recorded. Two small additions to s More

by Nipawin res.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair, Derek Fehr
Nov 06, 2018 -

Ens Lexus responded

Thank-you very much for your business & taking the time to write our team at Ens Lexus a review! We appreciate the feedback and that you noticed our complimentary service loaner vehicles & timeliness. If there's anything we can do to ensure a '5-STAR' visit next time around, please let us know! Have a fantastic day. -Justin H.

September 27, 2018

Excellent service Very courteous Vehicle done in 1 hr as promised Enjoyed complimentary coffee Vehicle was washed and vacuumed Work that was completed was explained as More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair, Derek Fehr
Nov 06, 2018 -

Ens Lexus responded

Thank-you very much for your business & your review! Stop by again soon for another complimentary coffee & grab one of our in-store iPads to peruse a magazine subscription or two while you wait. Have a great day! -Justin H.

August 31, 2018

Absolutely amazing! 1st time visit. Great experience!!! Will make the effort to return for general maintenance that I usually have done in PrnceAlbert Staff are stellar More

by Aunty_jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Fehr
Nov 06, 2018 -

Ens Lexus responded

Thank-you very much for taking the time to write us a review, Jo! We love this type of feedback, it is sure to put a smile on Scott & Derek's faces! We look forward to servicing your vehicle again, have a lovely day and see you again soon! -Justin H.

August 30, 2018

New Lexus RX 350 purchase Michael Sutherland is amazing. He made it the very best vehicle buying experience ever! The dealership has always treated us well. Staff is so friendl More

by Mandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Larson, Michael Sutherland, Jeff Luc
Nov 06, 2018 -

Ens Lexus responded

Thank-you very much for your business & your review of Ens Lexus, Mandy! Michael and his team always go above and beyond for their guests, and we're so happy you noticed the efficient operation run at our Lexus store! We know your time is valuable, and we look forward to your next visit. Have a great day! -Justin H.

August 15, 2018

Way too expensive The service was ok but way too expensive, 233 dollars to change oil and air filter??? Probably will not use again. Was not pleased when I found out I More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair, Derek Fehr
Oct 22, 2018 -

Ens Lexus responded

Hi Mike, I am sorry to hear that you're unhappy with the service you received at Ens. If you're willing, please reach out to me directly and I will work with you to resolve any concern you have. My name is Justin Hunt and I can be reached at (306) 653-5611 or by email at jhunt@ensauto.ca. Have a great day!

July 18, 2018

Excellent I was promptly greeted in a friendly professional manner by the service rep. My Lexus NX was brought in to have the windshield repaired. The reception More

by Jay 88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sutherland, Ron Mack, Scott Sinclair, Derek Fehr, Darin Mcleod
Nov 06, 2018 -

Ens Lexus responded

Thank-you so much for your review of our service & sales operations at Ens Lexus, Jay! Both departments strive to exceed our guest expectations every day, and we're so happy to hear that we did! Next time grab one of our iPads and checkout some of our online magazine subscriptions while you're here. See you again! -Justin H.

July 11, 2018

Excellence at its best! Always accommodating. Service is above and beyond and they never do anything more than initially agreed unless they contact you first and explain it a More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sinclair, Derek Fehr
Nov 06, 2018 -

Ens Lexus responded

Thank-you so much for your kind words, business & review of Ens Lexus, Edward. We are completely transparent in our pricing. We value our guest loyalty, and treat our guests fairly at all times. Thank-you for noticing the little extras like our detail with service & waiting area. We look forward to your next visit, have a great day! -Justin H.

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