
Endras BMW MINI Durham
Ajax, ON
Filter Reviews by Keyword
By Type
783 Reviews of Endras BMW MINI Durham
Roy was very thorough in his explaination of the vehicle and its features, and very knowledgeable about the vehicle. His follow-up and keeping me informed as I waited for the delivery of the vehicle was ex and its features, and very knowledgeable about the vehicle. His follow-up and keeping me informed as I waited for the delivery of the vehicle was excellent. More
I popped in to Mini Durham a few months ago just for fun. My wife has always wanted a Mini, and I asked Jason if he thought I could pull off buying one for her as a 40th birthday surprise. I didn't really in My wife has always wanted a Mini, and I asked Jason if he thought I could pull off buying one for her as a 40th birthday surprise. I didn't really intend on pulling the trigger, but I was curious to see how much Minis were, and if I could fit in one (I'm 6'1") with my kids in the seats behind me. A few things surprised me that day - how inexpensive Minis were, how I fit inside one, and how much fun it was talking to Jason about making this happen! Jason and I connected via iMessage, and stayed in touch every week or so. He'd send me pictures of Minis I might be interested in, and answers to questions came easily and quickly. I couldn't have imagined buying a car through text messaging a few years ago, but the technology worked for me! I finally broke down and told my wife what I was up to. She visited Jason at the dealership (no kicking or screaming) and was instantly hooked. Jason was a total pro. He watched our kids as the parents took a few Minis out for testing. Other staff brought us coffees and snacks as we kicked the tires on several options. Jason was never impatient, and he put up with our indecision quite well. We looked all over the GTA for Minis and we couldn't picture buying one from anyone else. We couldn't wait for my wife's birthday, or even Christmas. We ended up getting exactly what we wanted, with a more than fair return on our trade-in. Jason took his time during delivery, explaining every detail of the new car to my wife as a Miniac would do. I think he was happier for us than we were! When you're buying a new car and everybody has them, it's the small things that matter. Jason always remembered my kids' names (we were in there 4-5 times), and didn't forget the conversations and details we'd exchanged every time we talked. He followed-up with great care after we left with the car. I have already been back to buy accessories and Mini propaganda for the new Miniac in our house. It was an absolutely fantastic experience buying a car from Jason @ Mini Durham. If they made a truck, I'd be his next customer. More
Yes it was a very good experience! I found the car I wanted and finished the deal promptly and efficiently. Luke Pellow my salesman, was very knowledgeable and helpful! They were very professional and wanted and finished the deal promptly and efficiently. Luke Pellow my salesman, was very knowledgeable and helpful! They were very professional and easy to work with. I wouldn't hesitate to recommend this dealership to others! More
Accommodating , attentive, very friendly and available . The sales person was very knowledgeable about the products and provided informed opinions and personal preference with regards to the products that The sales person was very knowledgeable about the products and provided informed opinions and personal preference with regards to the products that would meet our needs. The business manager was very accommodating with additional BMW financial packages. Their prices were very competitive. More
Ron was very helpful and descriptive of the car's features and conditions. Negotiations were also short and straight forward. Car condition was also excellent. features and conditions. Negotiations were also short and straight forward. Car condition was also excellent. More
Roy Milley was courteous and knowledgable when handling my sale. I had never owned a BMW before and he explained the many functions of the car to me. He very approachable and easy to deal with. Took me out my sale. I had never owned a BMW before and he explained the many functions of the car to me. He very approachable and easy to deal with. Took me out for 2 test drives and did not hesitate at all to do so. I will certainly recommend Roy if anybody I know is in the market for a BMW. More
I purchased my car from David Ferguson essentially over the Internet. He answered all of my questions via email and sent me the necessary information. It was alot easier than I thought buying a car on-li the Internet. He answered all of my questions via email and sent me the necessary information. It was alot easier than I thought buying a car on-line but Dave actually made the whole process easy. I would highly recommend Dave for his customer service and would recommend him to my friends to buy a car from. More
We were welcomed by all employees with friendliness and respect. Ron Mathews never once forget to offer snacks and drinks on all our visits. He arranged someone to pick us up from the GO station. He wel respect. Ron Mathews never once forget to offer snacks and drinks on all our visits. He arranged someone to pick us up from the GO station. He well explained the details of the car and helped us in great detail. The price of the car we got was very reasonable and we are completely satisfied with the service offered to us at Endras BMW. We told all our families and friends about not just the great deal but also the exceptional satisfaction we got by dealing with Endras BMW. Thank you and keep up the great work. Hopefully we will come back in few years to buy another vehicle. More
Best experience ever! From the moment my husband and I entered we were treated with the utmost respect. Thrilled with every stage of the purchase!!!! HIGHLY HIGHLY RECOMMEND!! Sorry that I waited so long entered we were treated with the utmost respect. Thrilled with every stage of the purchase!!!! HIGHLY HIGHLY RECOMMEND!! Sorry that I waited so long to purchase a BMW!!!!! More