Endras BMW MINI Durham

Great service overall. Easy to work with. Helpful in getting admin done and helping me set up the new car. I appreciate how quickly and easily this entire purchase went. getting admin done and helping me set up the new car. I appreciate how quickly and easily this entire purchase went. More

I'd have to say that Rob went above and beyond my expectations with not only his product knowledge but his exceptional customer service he provided throughout my buying process. I look forward to con expectations with not only his product knowledge but his exceptional customer service he provided throughout my buying process. I look forward to continuing this relationship with not only Rob for all my BMW needs but Endras BMW as well! More

I FOUND THE STAFF FRIENDLY AND EASY TO DEAL WITH AND ANSWERED ALL MY QUESTIONS IN AN INFORMATIVE MANNER. I WOULD REFER FRIENDS AND FAMILY TO THE DEALERSHIP/STAFF. ANSWERED ALL MY QUESTIONS IN AN INFORMATIVE MANNER. I WOULD REFER FRIENDS AND FAMILY TO THE DEALERSHIP/STAFF. More

Luke is a pleasure to deal with, amazing customer service and profesional. This is my second car purchase in four months with Luke and he has made my experience with Endras BMW great. Will definately be a li and profesional. This is my second car purchase in four months with Luke and he has made my experience with Endras BMW great. Will definately be a life long BMW customer and client of Lukes and Michelle. Keep up the great work and thanks again. More

I randomly decided to visit Endras BMW after looking for my first car on autotrader. I have an avid interest in performance and luxury which was why my mind was set on a car from either BMW or Mercedes. How my first car on autotrader. I have an avid interest in performance and luxury which was why my mind was set on a car from either BMW or Mercedes. However, stereotypically, I picked the manual automobile instead. During my visit at Endras, I was highly welcomed by Kevin despite my young age and the possible disbelief that I am interested in buying a car, especially from BMW. Kevin showed me my options along with the list of used cars in the inventory. After choosing a particular car, Kevin gave me as much information on the car and the associated finances as he possibly could to ensure that I would come back. Despite the relatively high price for the car, I came back a couple of days later with a decision to buy the car. Not only was Kevin helpful before purchasing the car, but after making the deal, he ensured that I would continually be satisfied through his knowledge and expertise in the business. Even if this may seem irrelevant to some, Kevin would run from the photocopier and back or even run from asking a question to someone and come back with an answer -- showing me that he truly cares for the services he provides to his customers. If a friend of mine might be in store to buy a car, I will lead them to Kevin for exceptional service. Thanks! And I love my car!! More

John is always friendly and willing to help resolve the problem. He called a master technician to diagnose the problem with the noisy brake pedal who quickly recommended a fix. Technician was great as well problem. He called a master technician to diagnose the problem with the noisy brake pedal who quickly recommended a fix. Technician was great as well. I believe his name was Bill. More

Sign of genuine leadership: it's not about the issue but how you resolve it, commitment to continuous improvement and not making the same mistake twice. This is why I love BMW Durham. Way to go John, Jeff how you resolve it, commitment to continuous improvement and not making the same mistake twice. This is why I love BMW Durham. Way to go John, Jeff and Mitsy. More

To Michelle Healy, Your attention to making the client To Michelle Healy, Your attention to making the client happy is beyond outstanding! Michelle went above and beyond in making sure we were in the li To Michelle Healy, Your attention to making the client happy is beyond outstanding! Michelle went above and beyond in making sure we were in the limits of our budget for a new Mini Bakers Street. Michelle was extremely knowledgeable and helpful in making our decision to purchase our new Mini a wonderful experience. My wife and I had really enjoy our new Mini thanks to Michelle's efforts! If purchasing our new Mini was this great, we can't wait until our first oil change! Thanks so much! More

Luke was great to deal with. He provided a positive buying experience with excellent product knowledge and assisted in helping chose the vehicles that best fit my needs. I would be happy to do busines buying experience with excellent product knowledge and assisted in helping chose the vehicles that best fit my needs. I would be happy to do business again with Luke in the future. More

I just made my third purchase from Luke Pellow at Endras BMW and I couldn't be more satisfied. Luke and the Endras team continuously provide amazing service and impress me every time. Luke Pellow worked har BMW and I couldn't be more satisfied. Luke and the Endras team continuously provide amazing service and impress me every time. Luke Pellow worked hard to get me the car I wanted at the price I needed. Another great experience at Endras BMW! More