Endras BMW MINI Durham

John has provided services to me for more than one time. He is friendly, professional and cares about the needs of customers. I am satisfied in general for the services that John provided to me. I won't he He is friendly, professional and cares about the needs of customers. I am satisfied in general for the services that John provided to me. I won't hesitate to recommend John to my friends should they need services from this dealer. More

The sales people that helped me were very professional. They took their time and I left the dealership very happy. I will recommend the dealership and the sales people who helped me purchase a car for my d They took their time and I left the dealership very happy. I will recommend the dealership and the sales people who helped me purchase a car for my daughter More

I like service , i like perso i deal with basicaly i love my x5 no qutaion no any word witch i can use thank you amrik ghuman my x5 no qutaion no any word witch i can use thank you amrik ghuman More

We originally came in for service on our 3 series, and knowing our lease came up in 9 months thought we would look at our options for our next BMW, previously owned 5 BMW's, When we walked in Peter(sales knowing our lease came up in 9 months thought we would look at our options for our next BMW, previously owned 5 BMW's, When we walked in Peter(sales person) smiled and was so friendly, we had never met him before... We explained at where we were at with our lease and we really needed a bigger car and Peter suggested a demo 2012 535 GT that they had and that interest rates at 1.9 would make it an attractive deal for us, and after he and Mitzi (sales manager)worked out lots of options of other cars this was best suited to us and worked with us so we were happy with our payments. Overall outstanding service from Peter and Mitzi they really could not of done anymore for us. Please visit Peter if you are thinking of purchasing a BMW at Endras, You will be extremely glad you did! More

Everything from roadside assistance to the service was exceptional. The only complaint I do have is that our vehicle was not washed or cleaned. We picked up the vehicle on Saturday and it was left outsi exceptional. The only complaint I do have is that our vehicle was not washed or cleaned. We picked up the vehicle on Saturday and it was left outside not in the service bay as usual and was completely covered with snow which is not characteristic of Endras BMW. Very disappointed! More

It is truly my pleasure to offer this review of Endras BMW for a number of reasons. Right from the beginning when Lorri and I first had contact with this particular dealership we felt very comfortable and BMW for a number of reasons. Right from the beginning when Lorri and I first had contact with this particular dealership we felt very comfortable and welcomed by our Client advisor Luke Pellow. A warm authentic and knowledgable advisor on the array of products and services offered by Endras. I think more importantly his honesty and integrity were most notable and his natural ability to make us both feel like we were visiting an old friend made the experience so enjoyable. With his hard work Luke was able to find the perfect car for us encompassing All of our requirements and we both have nothing but high praise for the vehicle itself and the process of purchasing the car. We were so pleased we recommended Luke to our good friend Jamie who also purchased a BMW 323 only weeks later. Now this is by no means the end of the story as just yesterday I needed some impromptu assistance from the dealership and found myself popping in unannounced and again I was truly impressed. Luke welcomed me immediately and we began talking as if I was over to visit and watch a sporting event minus the beer and nachos. In short order Luke determined what had to be done next and I was introduced to two other excellent gentleman - Jeffery Lane our service manager and Rob Randall our service advisor. Both took the time to discuss my minor concerns and welcomed me just as luke did. While we spoke of a few details they proceeded to show me the outstanding features of my key and the information it contains to help out with the service process. Before I knew it a minor adjustment was made and my car was washed! and the mats cleaned! and I was handed my keys back No charge!!. Outstanding...simply outstanding and of particular importance to me I felt like I was visiting friends with coffee and snacks offered to me and and good laugh at the same time. My highest regards to you all and thank you again for such a great experience...I will just have to find more reasons to visit as the car runs like a charm!! Thanks again Luke! Look forward to seeing you again. Warmest regards Steve Harrison More

This is the second vehicle I purchased from Rob. He has been very helpful and patient with us. He never made us feel pressured to buy a vehicle and always took the time to answer our questions in detail. been very helpful and patient with us. He never made us feel pressured to buy a vehicle and always took the time to answer our questions in detail. Rob provided excellent customer service both times and for this reason we would definitely recommend him to our family and friends and buy our third vehicle from him. THANKS ROB!! More

The overall “car lease” experience one can expect to receive from the staff at Endras BMW is outstanding. I just leased my third BMW with this dealership – it was the excellent service provided by Rob t receive from the staff at Endras BMW is outstanding. I just leased my third BMW with this dealership – it was the excellent service provided by Rob to ensure that the vehicle met all my requirements along with the professional manner in which he handled the financial negotiations that ensures I will keep returning to Endras. Plus most importantly, once the deal is done I know there is an ongoing commitment to ensure that any concerns or issues that may arise throughout the year are addressed in an expeditious manner. I would highly recommend the Endras BMW team especially Rob to my family and friends which is the highest of compliments. More

Luke was good at informing me everything about the x3, it takes some time to order the car, but Luke made the experience of buying a car the least stressful. Thanks, Walter Wei takes some time to order the car, but Luke made the experience of buying a car the least stressful. Thanks, Walter Wei More

Excellent treatment from start to finish. Kevin was very friendly and helpful. Jeff was very accommodating in loaning me a vehicle while I was waiting for the vehicle to be ready, etc. friendly and helpful. Jeff was very accommodating in loaning me a vehicle while I was waiting for the vehicle to be ready, etc. More