Endras BMW MINI Durham

My girlfriend and I needed to draft and finalize a very last minute deal on a vehicle, and after shopping around at numerous BMW dealerships, it was Roy's commitment to providing top notch customer service last minute deal on a vehicle, and after shopping around at numerous BMW dealerships, it was Roy's commitment to providing top notch customer service that made us settle with Endras BMW. Never had we experienced a higher level of service at any dealership, anywhere. Roy went out of his way to give us the best possible deal and was there every step of the way to ensure we got exactly what we wanted, quickly and efficiently. I look forward to returning to Endras BMW and working with Roy again in the near future. More

because sales persons bill and Javin provided professional service to us. and we got a very good price. we received car at very short waiting time professional service to us. and we got a very good price. we received car at very short waiting time More

I've had the pleasure of dealing with Roy when my husband leased his first Mini several years ago. And when I decided to it was time for me to buy a Mini, Roy was the only person I wanted to deal wi husband leased his first Mini several years ago. And when I decided to it was time for me to buy a Mini, Roy was the only person I wanted to deal with! He went the extra mile and found me my dream Mini! He kept in contact with me about a delivery date and worked his magic to get me the car in record time! And he was able to include some wonderful upgrades that were an unexpected bonus!! He was always pleasant to deal with and very accommodating. I would highly recommend Roy to anyone who expects exceptional customer service. He will surpass your expections! Thanks to everyone at Mini (Shannon Groves) who made this such a great experience! More

My name is Toy Saad and I have leased cars from BMW through my corporation dealing with Mr. Mayur Goswamy for almost 4 years now. I always look forward to seeing him, he is the bearer of good news to m through my corporation dealing with Mr. Mayur Goswamy for almost 4 years now. I always look forward to seeing him, he is the bearer of good news to me. I am a sales manager myself and I like what Mayur has to offer in terms of experience, level of product knowledge and positive attitude and transparency and a good let's-get-this-job-done-well attitude.., He has never disappointed me on service requests or pricing and has been a great help to me anytime I needed help with my vehicle. His honesty and hard work on behalf of both BMW and the customer is priceless. I was dealing with Town and Country dealership when Mayur was there and now I plan to move my business to Endras BMW just because Mayur is there.... More

For me overall this was again an opportunity to test the endurance of Kevin Ghazi,David Ferguson and Chloe Hamilton and again this amazing trio was up to speed with all the answers to my questions plus that endurance of Kevin Ghazi,David Ferguson and Chloe Hamilton and again this amazing trio was up to speed with all the answers to my questions plus that extra step oriented to the customer - always enjoyed and welcomed. In all " I"ill be back " for more like this. All my best !!! Regards. Constantin Ovi Zbona More

We've purchased several vehicles now with Roy. This one took a while for him to find but the wait was worth it. Roy is patient, honest and truly understands our needs. David Ferguson hustled to reach a one took a while for him to find but the wait was worth it. Roy is patient, honest and truly understands our needs. David Ferguson hustled to reach a deal that would work for us and clearly enjoys and takes great pride in his work. The customer service we always receive from Endras BMW employees is first class. We trust them, and for these reasons they have earned our loyalty to both the BMW brand and the dealership. More

My client advisor Ron Matthews is a very pleasant and good customer service person. He is very friendly and good follow-up, good negotiator between branch manager and myself. Thank you, Ron! good customer service person. He is very friendly and good follow-up, good negotiator between branch manager and myself. Thank you, Ron! More

The trio of David Ferguson, Kelvin Ghazi and Shant Sorfazlian were very professional and helpful in assisting me in deciding on my recent purchase.. They were very patient and gave me very useful prof Sorfazlian were very professional and helpful in assisting me in deciding on my recent purchase.. They were very patient and gave me very useful professional advise as to what brand may be best for me based on affordability, reliability and my peculiar prevailing circumstance. I would strongly recommend these three gentlemen to anyone wanting to buy a vehicle from Endras BMW. Despite the fact that Shant for instance is not in sales, I found his contributions and advise to be valuable. Kelvin Ghazi was simply fantastic and displayed very rare high level of professionalism. He did not pressure me and he kept saying that I should not buy if I am not 100% confident of the deal. David Ferguson was the icing on the cake! He was very cool, calm and collected and corroborated most of the points made by Kelvin Ghazi. His passion for customer satisfaction was contagious. I am very pleased with the choice of my SUV. Thank you very much Kelvin, David and Shant, you all made my day. Very Happy customer! Victor Erhabor More

I would like to take this opportunity to thanks all the effort Bill Yuan put on this wonderful buying experience. Not only he provided me the excellent service, he also gave me the best deal in town. Bill effort Bill Yuan put on this wonderful buying experience. Not only he provided me the excellent service, he also gave me the best deal in town. Bill demonstrated me his well-known knowledge about BMW, and he did a good job on following up. He called me several times to follow up after I bought the SUV. I truly think that he provided me whatever I need for the BMW and sincerely to recommend him to be your representative. More

I would like to thank Javin, Bill and Allen for such a great experience at Endras BMW and putting me in my first BMW. All three were extremely knowledgeable and friendly. Javin was very patient and did great experience at Endras BMW and putting me in my first BMW. All three were extremely knowledgeable and friendly. Javin was very patient and did an excellent job in locating my desired vehicle in short time. Allen and Bill provided assistance with the arrangement for the lease and their speedy efforts made for a timely delivery. Upon delivery Bill was exceptionally thorough and educational with the introduction of my new vehicle in going through the features, he ensured I knew all the features before driving off and even followed up the next day to make sure everything was good. I will definitely recommend this team to my family and friends. More