Endras BMW MINI Durham

He is a great sales, very nice and with profession knowledge. We got a great price on our new car. We could expect a good after sales relationship and service from him. A recommanded dealer! knowledge. We got a great price on our new car. We could expect a good after sales relationship and service from him. A recommanded dealer! More

I have bought several vehicles, both within Canada and Europe, and both new and used. It's not usually a pleasurable experience, despite being a self-confessed 'car guy'. I am sure that anybody who has pu Europe, and both new and used. It's not usually a pleasurable experience, despite being a self-confessed 'car guy'. I am sure that anybody who has purchased a car previously will have some appreciation for the games car dealerships play - massively undervaluing a trade-in, hiding the imperfections on a used vehicle, rushing you to make a decision and then showing a complete change of attitude once they have your signature on the order form! I'm happy to say that this is the first car buying experience I've had which wasn't anything like that. On arriving at the dealership for my pre-scheduled test drive of the car, Kevin had made arrangements to have the car detailed and ready and met with me a smile. He gave me the keys, put on a set of dealer plates and let me and my girlfriend take the car for a spin in private. I was given ample time to examine the vehicle in private also, and at no-point felt in anyway pressured. The good service continued throughout the negotiation phase. I had another certified pre-owned vehicle to view at BMW Toronto and informed Kevin and Dave I wanted to test drive that car before making a decision. They were absolutely straight to the point and gave me an initial offer on my trade and an overall deal price to help me understand the deal and compare with the other vehicle I was viewing. There was no haggling over the prices, the deal Kevin and Dave proposed was fair and reasonable and in-line with what I expected. This is in contrast to what I have experienced in the past where a dealership will give you a real low-ball offer and then call you back later in the day with more reasonable figures. I had a few concerns about the vehicle which Kevin and Dave assured me would be rectified, and stated so on the contract. On taking delivery of the vehicle, everything was to my satisfaction and Kevin has followed up with me repeatedly to ensure I am happy with the car. I would recommend these folks to a friend or family member looking for a pre-owned BMW and will be a repeat customer next time I look to change my car. More

I was very well received by Kevin since the first moment I stepped into the store. I was going to buy my first BMW, a dream that was coming true, and after presenting him my budget, he did not measure effor I stepped into the store. I was going to buy my first BMW, a dream that was coming true, and after presenting him my budget, he did not measure efforts to find my car. Even during the negotiation he put himself in my shoes and looked the best of my interest. Kevin is very customer-oriented and this was the main reason for having this great experience with my first BMW. I recommend everyone to look for him whenever you decide to buy a car. More

There were two main reasons I chose to buy my BMW from Endras: 1) Terry Nam is absolutely the most helpful and trusted sales advisor I have ever dealt with. Unlike other sales people, he keeps his wor Endras: 1) Terry Nam is absolutely the most helpful and trusted sales advisor I have ever dealt with. Unlike other sales people, he keeps his word and goes the extra mile for you. I have dealt with other higher end car dealerships over the years and they just don't measure up. Terry communicated with me as necessary, was very responsive, knew his stuff, and at the end delivered a deal that was better than the other BMW dealers. 2) The service team, especially Tyrone Periera is simply awesome. Honestly, one of my main reasons for staying with BMW is due to the outstanding service I have received from Endras (and Tyrone in particular). Both my wife and I have had excellent service on our BMWs and have been coming here for ~7 years. The fact that Tyrone is at Endras always seals the deal for us to buy our vehicle at Endras. Endras beats the Quinn owned Parkview BMW and BMW Toronto by a wide wide margin. Couldn't be happier that a local dealer is winning. Keep up the great work Terry and Tyrone! You guys are a pleasure to deal with. The entire Endras team does a fantastic job. More

Terry was extremely helpful and polite. The service was exceptional , and from the moment I entered the dealership and communicated with Terry, I knew that I would definitely be purchasing the vehicle. The exceptional , and from the moment I entered the dealership and communicated with Terry, I knew that I would definitely be purchasing the vehicle. They had a lot to offer , and were very honest and insightful about all the vehicle models. I thoroughly enjoyed the experience , and would definitely recommend this dealership , as well as Terry's services to anybody. More

Kevin is very knowlegable individual who went out of his way to find me the best possible deal that benefited all my needs. I challenge anyone out there to find a better person to help you find the best car way to find me the best possible deal that benefited all my needs. I challenge anyone out there to find a better person to help you find the best car for your needs or wants. Thanks Kevin and Shannon for all your help. More

Kevin did a great job at finding me an awesome vehicle that was affordable. This was my first BMW purchase, and Kevin took me through the entire process, asking me questions, finding out about what I wan that was affordable. This was my first BMW purchase, and Kevin took me through the entire process, asking me questions, finding out about what I wanted and really listened and got me into the right car. More

He is very nice and very friendly,always help me to do anything, even always asking me how is everything and last time he was remind me to renew the sticker! anything, even always asking me how is everything and last time he was remind me to renew the sticker! More

Kevin is one of the best adviser so for I known. I bought my third bmw couple days ago and I am happy with my cars because kevin help me out to make better choice for all of them. Spacial thanks to kevin and my third bmw couple days ago and I am happy with my cars because kevin help me out to make better choice for all of them. Spacial thanks to kevin and I hope buy car soon again from him. More

I couldn't be happier with the purchase of my new BMW from Endras. Our Sales Adviser Terry Nam was extremely helpful and patient In helping us pick the perfect car. He never pressured us or made us feel from Endras. Our Sales Adviser Terry Nam was extremely helpful and patient In helping us pick the perfect car. He never pressured us or made us feel we were taking up too much of his time and he was very informative. He also went out if his way to ensure we had snow tires on our new car before it was delivered to us, due to a pending storm. His customer service skills were "first class" and we would recommend him to anyone. Thank you Terry, for helping us find our perfect car and going the extra mile for us. More