Eichenberg Chrysler

Jeep transmission service I brought my 2015 jeep trailhawk in for transmission service. That's right a 2015 jeep for transmission service. I did not have an appointment but the I brought my 2015 jeep trailhawk in for transmission service. That's right a 2015 jeep for transmission service. I did not have an appointment but the jeep needed service. After waiting 2 1/2 hours till they could look at it they said there were no codes, not to say there was anything wrong with it, there just wasn't anything showing any codes. After explaining to them that they would have to drive it for some time till the service transmission light would come on the advisor said that the mechanic had the transmission warm enough and there were no problems come up. they were ordering a module for it but it was not coming in until the next day so they sent me on my way reassuring me that it was ok to drive back home which was a twenty minute drive, and I asked the advisor if it was safe to drive home and she said that the mechanic said it was ok to drive home. Just before I had arrived at home the transmission service signal had come on and when that happens it puts the transmission in limp mode so you can make it home. this means that its stuck in 6th gear and there is no power at all. Attempting to cross a busy highway I try and cross and not knowing that there is no power a transport is knocking on my drivers door. After just making it across at a snails pace I'm furious and pull over and call the service manager. After blasting him and telling him what just happened he said to bring it back and they would get me a loaner vehicle. The service advisor told me they did not have a loaner vehicle to give me or a rental the first time I was there. Miraculously they had found a loaner vehicle and so I was on my way back with my limp jeep. This is when I discovered if I came to a stop sign and I needed to get it back in first gear was to put it in park and back in drive again. After the jeep was fixed I came to pick it up and I dropped the loaner off, and to top it all off and all the bull that I put up with I find my jeep is on empty. Thanks a lot Eichenbergs Great service Yours truly Very unsatisfied customer Allan Shackleton More

Enjoyable Our most recent purchase is a Dodge Grand Caravan SXT Plus but we also have a 2013 Dodge Journey so have dealt with Eichenberg's previously. The reaso Our most recent purchase is a Dodge Grand Caravan SXT Plus but we also have a 2013 Dodge Journey so have dealt with Eichenberg's previously. The reason we returned to buy the new vehicle was because of the excellent treatment we receive from the service department (Darcy and associates) and the salesman, Bill Locker. We would normally check out prices and options at several dealers but since buying the Journey, we felt we didn't need to go anywhere else when we decided to buy another vehicle. We don't think we could have done any better and are pleased with the deal and extremely pleased with both the Journey and the Grand Caravan. More

Very Pleasant Experience Have been dealing with them for many years. Keep going back as they are very courteous, very accommodating, knowledgeable, and give great service. A Have been dealing with them for many years. Keep going back as they are very courteous, very accommodating, knowledgeable, and give great service. Always a very warm friendly welcome when visit there. Very nice clean building and washrooms as well. More

Recent Purchase of Car We have recently purchased our new car through Eichenberg Motors. We had a great experience from start to finish. We found Eichenberg Motors to be We have recently purchased our new car through Eichenberg Motors. We had a great experience from start to finish. We found Eichenberg Motors to be knowledgeable and professional in all aspects of the experience. We had a vehicle to trade in. On the day we picked up the vehicle, everything was organized and ready to go. We would definitely recommend them. More

great experience Searching for a new vehicle is very frustrating, especially when you are adding in rebates and incentives, as nice as they are, they complicate things Searching for a new vehicle is very frustrating, especially when you are adding in rebates and incentives, as nice as they are, they complicate things. Eichenburg sales person, Charlie Sofalvi was very helpful and patient when we didn't understand how the calculations worked. When he didn't know the answer he sought it out. It's also nice to see the owner of the dealership being so visible. In 5-6 visits to the dealership there was only one time that I did not see Dave Moore. The dealership is very clean, has a children's centre which is super handy. Overall a great atmosphere. Courtney bari More

Amazing service Charlie did everything to get us in a truck we wanted and could afford and made it happen In a quick time period we thank him so much for all his hard Charlie did everything to get us in a truck we wanted and could afford and made it happen In a quick time period we thank him so much for all his hard work and coming in on his days off. Also Greg in financing was awesome found us lots of deals with a great interest rate thank you so much from Amber and Bryan granger More

First Truck Ever ordered Charlie was very knowledgeable about the product. He was able to give me information to help me make my decision. I shopped a number of local dealersh Charlie was very knowledgeable about the product. He was able to give me information to help me make my decision. I shopped a number of local dealerships in the area and obviously - they were able to give me the best deal. This is the first time I have dealt with Eichenbergs. I have heard their service department is top notch as well. TIme will tell - but otherwise, the truck looked great when I came to pick it up. More

Our first new car Mr. Locker made buying our first new car a good experience. No high pressure, no hidden fees, just great value for our money. Would highly recommend Mr. Locker made buying our first new car a good experience. No high pressure, no hidden fees, just great value for our money. Would highly recommend dealership and salesman. More

easy and painless I've been fortunate in my life to have purchased 7 brand new vehicles, and 30 used. Every dealer operates a bit different than the next. Some start I've been fortunate in my life to have purchased 7 brand new vehicles, and 30 used. Every dealer operates a bit different than the next. Some start to blend in with the same sales pitches and pressure for "this and that". Eichenburg had NONE of that, I can't stress nice and genuine they were, how easy it was to pick the vehicle I wanted, with the options I wanted and for a price THOUSANDS less than I expected. More

Comfortable Buying Experience I found the buying experience very comfortable here. I bought a 2016 Ram Sport. It was a dealer demo. My sales associate Ann Kamenar, was very friend I found the buying experience very comfortable here. I bought a 2016 Ram Sport. It was a dealer demo. My sales associate Ann Kamenar, was very friendly and made you feel welcome and was laid back and not pushy at all. My correspondence with her was always returned quickly and she was more than happy to help with any questions or issues i had while completing the sale. The rest of the staff was very friendly and I was always greeted with a smile. I also found the were eager to make the few small issues i had right. I would most definitely recommend Eichenberg to others. There's something to be said for buying from a small town dealer that's been around for a while. More