Edson Chrysler Dodge Jeep Ltd.

Brought my 2016 3500 in to get my fuel filters changed took them 1 and a half hours??? Didn't put the seal on the fuel filter canister drove to GP lost a quarter tank of fuel. Cost me another $200 to buy took them 1 and a half hours??? Didn't put the seal on the fuel filter canister drove to GP lost a quarter tank of fuel. Cost me another $200 to buy tools and a seal plus my time. There not willing to admit to it or compensate me xxx. Never go back again. More

Excellent staff ,got on the road in our new rubicon, completely satisfied with their attention to customer service. completely satisfied with their attention to customer service. More

On November 7, my wife and I were travelling from our home in Grande Cache to Edmonton when we pulled into the Medicine Lodge East rest area. Our 2013 Dodge Ram picked that moment to quit – just shut of home in Grande Cache to Edmonton when we pulled into the Medicine Lodge East rest area. Our 2013 Dodge Ram picked that moment to quit – just shut off for no apparent reason. When I tried to restart it, the starter would not disengage and then it wouldn't turn over at all. Remember, it was minus 22 degrees and windy! We called a towing company and were told that it would be about three hours before they could tow it to Edson Chrysler. A friend in Grande Cache suggested I call the dealership to help us as we were starting to really feel the cold. We spoke with Nick at the service counter who immediately jumped in a truck and came to our rescue. He drove us to the dealership, and arranged to get us a motel for the night; he even drove us to the motel. The following morning, we took a taxi back to the dealership where it was revealed that it was a catastrophic engine failure – a total write off. We didn't know what to do. They then offered to sell us a truck someone else had traded in. They gave us a list of everything it needed – not really very much - and it was all stuff I could do myself. Very, very reasonable price, well within our budget, so we didn't need to take out a loan. And they are letting us keep our dead Dodge there until we can arrange to get it home. I just can't say enough about how kind and courteous and genuinely helpful Nick, Wendy, Candy and others were. They turned what started as a disaster into a positive experience. Constantly asked about if we needed a ride, more coffee, etc. Service over and above any I've had with any dealership, ever. I would give them six stars if I could! More

Picked up my truck after it was serviced and once again Wendy and her team are outstanding in customer service and promptness of getting my vehicle done on time! Highly recommend this dealership!!!! Wendy and her team are outstanding in customer service and promptness of getting my vehicle done on time! Highly recommend this dealership!!!! More

Found Wendy and Candy super helpful, they helped me with not one but 2 vehicles and made it so i gotten the vehicle that ticked off all my boxes! They have been nothing but kind both times and super patient not one but 2 vehicles and made it so i gotten the vehicle that ticked off all my boxes! They have been nothing but kind both times and super patient with me and answering any questions i had come up with . Even when i had a to put a rush on this new purchase they did everything they could do help me out ! Highly recommend them and will continue to do business! More

Wendy is a thief a liar she needs to learn something about vehicles I bet this place would have more biz if she wasn’t there she over changed my cousin 700 for somethings they didn’t ask for , put the w about vehicles I bet this place would have more biz if she wasn’t there she over changed my cousin 700 for somethings they didn’t ask for , put the wrong clutch in and still let them drive away that’s peoples lives at stake wouldn’t go here if my dogs life depended on it More

I would recommend this place to my worst enemy Wendy is just a bully and will stop at nothing to try and up sell u when u tell her no she tries to make u feal like it’s your fault just a bully and will stop at nothing to try and up sell u when u tell her no she tries to make u feal like it’s your fault More

The dealership personnel are friendly and courteousThe The dealership personnel are friendly and courteous The service department was very helpful. I was able to get an appointment that fit my schedule T The dealership personnel are friendly and courteous The service department was very helpful. I was able to get an appointment that fit my schedule The service was completed properly. Alicia was very helpful The detail lady does outstanding work I would definitely recommend for service Salespeople seem nice. I have not explored new purchase yet however if service department is a representation I am confident they are top notch Thank you Brad More

Thank you to the Edson Chrysler staff for all your help in my recent purchase of a Grand Cherokee Jeep. I think I met everyone from sales, to financing, to warranty, and service. They were helpful, knowl in my recent purchase of a Grand Cherokee Jeep. I think I met everyone from sales, to financing, to warranty, and service. They were helpful, knowledgeable, not too pushy and I was given options and suggestions when looking at accessories etc. I am very happy with your dealership and my new SUV!! More