Edmonton MINI
Edmonton, AB
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51 Reviews of Edmonton MINI
I came in with an awful squealing in my breaks along with some shaking in the engine... They talked with me about a fee to look at the car(diagnosis) being around $180. Once they looked at the car, they told some shaking in the engine... They talked with me about a fee to look at the car(diagnosis) being around $180. Once they looked at the car, they told me an additional $180 would be the cost to get rid of the squealing and the engine would cost me $1000... I am a student and could not afford $1000 and when talking to my dad found out I could fix the engine issue for $400 at home. When I went to pay the fee of $180 and the Squealing issue of $180 they tried to charge me $700 because each part of the car they looked at costs $180 not just a general diagnosis. After a long conversation of how that is not ok because they did not tell me, they dropped it to $500 which is still absurd. Not only that but that awful Squeal is still there... so the company took $500 from me and did absolutely nothing. More
Great service department, and parts department is very helpful. Chris Brown is a great salesman. Always available to answer questions in a timely manner. helpful. Chris Brown is a great salesman. Always available to answer questions in a timely manner. More
Customer service was excellent. Never pushy, just helpful. I felt like they really wanted to make sure I got the right car for me. Never pushy, just helpful. I felt like they really wanted to make sure I got the right car for me. More
Excellent service from Shawn in Service department. Only service price is pretty expensive . There are others car repairs services offering better price. So I strongly recommend you to see how you ca Only service price is pretty expensive . There are others car repairs services offering better price. So I strongly recommend you to see how you can play with your service pricing in order to keep your customers. More