Eastway Toyota

The sales team was good, explained everything clearly to me, and found proper vehicle that fit my needs. But, the finance was not nice. Instead of certified check, they required wire transfer, the lady insi me, and found proper vehicle that fit my needs. But, the finance was not nice. Instead of certified check, they required wire transfer, the lady insisted I pay the wire transfer fee, and would get me reimbursed "in one week". Now, it's 2 months since then, and she never replied my e-mails! Update: after this review, I got contacted immediately, and got my reimbursement at the same day. More

For years now I have had always consistently friendly, excellent, and professional services no matter what it was, leasing, maintenance or buying. I can only highly recommend Eastway Toyota. excellent, and professional services no matter what it was, leasing, maintenance or buying. I can only highly recommend Eastway Toyota. More

I have been a customer of Eastway Toyota for years. I have always received exceptional service. The Finance Manager , Christine Ourchane, has always been helpful and willing to accommodate when I show I have always received exceptional service. The Finance Manager , Christine Ourchane, has always been helpful and willing to accommodate when I show up without an appointment. This level of customer service is off the charts and greatly appreciated. More

Staff and especially sales associate Doaa Ras were excellent. She really worked with me to get into the car I have been obsessed with for three years. The purchasing process was easy and painless. The excellent. She really worked with me to get into the car I have been obsessed with for three years. The purchasing process was easy and painless. They treated like family and not just another sale. I will diffidently be back when it comes time for my next dream vehicle. Thank you James Godfrey for all you help and making it such a special day. I’ll see you when I pick up my next 4Runner Pro!! More

It's no wonder this group lands on page 2. I almost made the mistake of doing business with this group. Completely dishonest and will offer you a different story if you appear at the showroom on more than 1 the mistake of doing business with this group. Completely dishonest and will offer you a different story if you appear at the showroom on more than 1 occasion. Stay away, far, far away. If you deal with this group it will be buyer beware. More

Great shopping experience. Brought my wife car at this dealership, a brand new Toyota RAV4. The salesperson is patience and helpful. The price and offer is great and reasonable. Brought my wife car at this dealership, a brand new Toyota RAV4. The salesperson is patience and helpful. The price and offer is great and reasonable. Would go back to this dealership again if I need another Toyota for my family. More

Dishonest dealership I test drove one of their used car and heard some noise around the front wheel and the sales person agreed to have it address upon the purchase. I agr I test drove one of their used car and heard some noise around the front wheel and the sales person agreed to have it address upon the purchase. I agreed on purchasing the car but the day after I picked up the car, the noise recurred again. I brought it back to the dealership and their General Manager explained to me that the noise is coming from the drive shaft and thus it's not a safety issue so they were not willing to fix it. Now i'm obligated to put in another $2000 to fix the shaft myself after driving the car for a week. Please don't waste your time on this dealership! More

Incredibly poor service They don't offer service vehicles. Shuttles are only at certain times. I had my battery replaced 4 months ago and it just died. Best they could offer They don't offer service vehicles. Shuttles are only at certain times. I had my battery replaced 4 months ago and it just died. Best they could offer was for me to tow it there and maybe they could get to it in a few days. No thank you! Been loyal customer for 9 years, but it's over! More

Dishonest dealership. I made the mistake of Dishonest dealership. I made the mistake of purchasing a used vehicle from this dealership. When I got home, the vehicle had water condensin Dishonest dealership. I made the mistake of purchasing a used vehicle from this dealership. When I got home, the vehicle had water condensing inside of the headlight. I contacted the dealership and was told that that was an issue that was not theirs to deal with as it left the dealership "fine". This type of a problem is something that is not detected until the light has been on and the chance that condensation can form. My second issue is the complete lack of disclosure of the vehicle accident history. At no point was I told the vehicle was in both a front and back end collision. Oddly enough, when I brought it into another Toyota dealership they were able to determine that the front bumper was new simply by feeling the difference in the paint job between the bumper and the passenger quarter panel! This literally took 5 seconds for the individual to determine the accident nature that this vehicle was in. Third, the inside of the vehicle was disgusting. When they say a vehicle is "clean" I received a car that had brown fingerprints in the controls where the sunroof are. The trunk had mud stains. When I brought it into another place for cleaning they were surprised as to this being a "dealer prepped" vehicle and found a number of golf items (an exacto knife, a putter head, a device for cleaning shoes) that were left in the vehicle. The key FOB had debris and animal hair when my wife took it apart. Do not make the mistake I did by purchasing a vehicle here. Upon a discussion to return the vehicle, the dealership had the nerve to tell me to pay for the headlight as part of the "deal". More