Eastern Chrysler Dodge Jeep Ram Winnipeg
Winnipeg, MB
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Fast, great service, everyone was nice and courteous, social distancing was great and well marked-only problem i had was that my car was parked in the far end parkade instead of being against the buildin social distancing was great and well marked-only problem i had was that my car was parked in the far end parkade instead of being against the building near the service department as advised More
Mark and Ian made purchasing a new van a pleasant experience. No high pressure tactics. Provide you with information and options and let you decide what works or doesn’t. experience. No high pressure tactics. Provide you with information and options and let you decide what works or doesn’t. More
Great Service Picked up our 2020 Dodge Grand Caravan yesterday. We actually purchased it the day before. Our sales associate was Mark. He was very knowledgeable and Picked up our 2020 Dodge Grand Caravan yesterday. We actually purchased it the day before. Our sales associate was Mark. He was very knowledgeable and helpful in finding us exactly what we wanted. Once we found our new vehicle, he passed us over to Ian who was there for the signing of documents and the final paperwork. When we went to pick it up yesterday, Mark had come in on his day off just to hand us the keys and make sure we were happy with our purchase! Great job guys...we love our new van!! More
Good service with courteous people. I find that all of the personnel at Eastern Chrysler are focused on providing a positive experience for their customers. I find that all of the personnel at Eastern Chrysler are focused on providing a positive experience for their customers. More
Incompetence to say the least i took my 2013 Dodge Journey in for warranty work. When i received the "vehicle report" i noticed a couple mistakes, the odometer listed was 5,267 km i took my 2013 Dodge Journey in for warranty work. When i received the "vehicle report" i noticed a couple mistakes, the odometer listed was 5,267 km higher then what was actually on the odometer, and the biggest rip off was being told i needed an oil change.......... i had an oil change done 2 weeks prior, with the paperwork/receipt for it sitting on the passenger seat. but, just in case i took the journey for a 2nd opinion (a 3rd shop i had not had any work done) and the oil was found to be in perfect condition. "Mistakes" like this make me unable to believe any other there other expensive "concerns" and when i voiced my concerns, in which the dealership called me, i was asked not to call there again for my "attitude" towards the falsified information i was given. Good times all around, have not received any further calls from them and it has been peacefull. More
Was passing thru Winnipeg and needed service. Early morning appointment no hassles they got the job done and had me on my way. Friendly staff. morning appointment no hassles they got the job done and had me on my way. Friendly staff. More
Saved my day Thank you Mike. Nice interacting with you and Ian. You saved our day. Glad we got this awesome truck. It will serve us many years. Thank you Mike. Nice interacting with you and Ian. You saved our day. Glad we got this awesome truck. It will serve us many years. More
Excellent Jimmy listened intently to my problem description: gave me the distinct impression that he was all in for understanding and wanting to get it correct Jimmy listened intently to my problem description: gave me the distinct impression that he was all in for understanding and wanting to get it corrected: called me when it was corrected and said to come see him when I got to the garage: went to my vehicle and wanted to hear my impression on the results of the corrective repair: told me to call him if I ever had any further problem: GENUINE is the best word I can use to describe my impression of this gentleman and his attention to detail. More
Considerate Staff Drive an older model Caravan and of course issues arise. When this happens I am always happy to contact Gerald Hutchings who is very personable and pr Drive an older model Caravan and of course issues arise. When this happens I am always happy to contact Gerald Hutchings who is very personable and professional. Eastern Chrysler is fortunate to have such wonderful people on hand to get me back on the road. More
Always easy to deal with these guys. Scheduling and maintenance is easy with these guys, as you would expect from a dealer of the make you own van. Ive had something as simple as tighten Scheduling and maintenance is easy with these guys, as you would expect from a dealer of the make you own van. Ive had something as simple as tighten bolt on rear wiper, and it was followed by a fully professional "assessment and work preformed" paper(which in my case was a no charge with my warranty). Ive dealt with enough corner shops, I much prefer to pay the price expected from a professional shop, and get the work expected from a professional shop. not sure of the service team, but had to select someone, Howenn was my sales guy, and he is easy to communicate with.(had to check someone) More