Eastern Chrysler Dodge Jeep Ram Winnipeg

Stopped in for a quick oil change. WORST MISTAKE EVER. Obviously, you have to give a phone number for the work order...they now call me 1-2 times a week for the last 6 months "remindi WORST MISTAKE EVER. Obviously, you have to give a phone number for the work order...they now call me 1-2 times a week for the last 6 months "reminding me" that I may be due for another one. I've asked them no less than 20 times to please remove my number with no response or action. Finally, after contacting their sales team dangling a possible sale, lo and behold, it's all of a sudden not too much trouble to talk to me... HOWEVER...their sales manager, John Michaud, basically tells me their system "is frustrating" and there's nothing he can do to take my name off the list. Just too bad for me. Imagine, treating customers so poorly... ***EDIT*** So, John finally agreed to remove my name from the list, but not before personally threatening or attempting to blackmail me (in email no less!). Cheers, John. ***EDIT 2*** Calls still keep coming over a week later. Apparently, John is just as much of a liar as expected. More

Great customer communication and quick and great service provided, and high quality work done to my vehicle! provided, and high quality work done to my vehicle! More

I purchased a brand new 2021 2500 Promaster. on the initial inspection i had an issue with the passenger seat. I brought the vehicle in to get the seat and other things fixed and they did some m on the initial inspection i had an issue with the passenger seat. I brought the vehicle in to get the seat and other things fixed and they did some modification, which i have the work order to show. Now the seat needs to be replaced which they ordered. The seat was on back order, so i was told. After over a year of waiting for it they said they will not replace it. Aamir Malik the gm of the building states the seat was modified( yes it was by his staff, again work order to prove it) he will not take responsibility of the problem and refused to fix it. very slimy way of doing business. hopefully if you are looking for a vehicle go here only to get comparison for another dealer and avoid given Aamir Malik your business. More

Very courteous and knowledgeable. Helped me understand what was needed in repairs , cost and the reason why. Helped me understand what was needed in repairs , cost and the reason why. More

We got to the dealership on time. The work was done promptly, and the vehicle was done on time and phoned me so that I could pick it up early. The work was done promptly, and the vehicle was done on time and phoned me so that I could pick it up early. More

Service today went surprisingly fast specially if I expected to be out of car for the day. expected to be out of car for the day. More

Almost worth 5 stars but I think I always leave something on the table. But I had a good experience purchasing the vehicle for a change. I be purchased 3 new vehicles from Eastern over the years and would re on the table. But I had a good experience purchasing the vehicle for a change. I be purchased 3 new vehicles from Eastern over the years and would recommend them to anyone interested. It’s all good More

Had a great experience when i took my car in for service. The staff went above and beyond in keeping me updated during the whole process. One of the service advisor John was very knowledgeable and was able t The staff went above and beyond in keeping me updated during the whole process. One of the service advisor John was very knowledgeable and was able to answer all my questions. More

Erwin always provides us with great customer service. We always had bad experiences at this location until we started dealing with Erwin in service. Thank you Erwin! We always had bad experiences at this location until we started dealing with Erwin in service. Thank you Erwin! More