Eastern Chrysler Dodge Jeep Ram Winnipeg

Very courteous and knowledgeable. Helped me understand what was needed in repairs , cost and the reason why. Helped me understand what was needed in repairs , cost and the reason why. More

I purchased a brand new 2021 2500 Promaster. on the initial inspection i had an issue with the passenger seat. I brought the vehicle in to get the seat and other things fixed and they did some m on the initial inspection i had an issue with the passenger seat. I brought the vehicle in to get the seat and other things fixed and they did some modification, which i have the work order to show. Now the seat needs to be replaced which they ordered. The seat was on back order, so i was told. After over a year of waiting for it they said they will not replace it. Aamir Malik the gm of the building states the seat was modified( yes it was by his staff, again work order to prove it) he will not take responsibility of the problem and refused to fix it. very slimy way of doing business. hopefully if you are looking for a vehicle go here only to get comparison for another dealer and avoid given Aamir Malik your business. More

Great customer communication and quick and great service provided, and high quality work done to my vehicle! provided, and high quality work done to my vehicle! More

We got to the dealership on time. The work was done promptly, and the vehicle was done on time and phoned me so that I could pick it up early. The work was done promptly, and the vehicle was done on time and phoned me so that I could pick it up early. More

Service today went surprisingly fast specially if I expected to be out of car for the day. expected to be out of car for the day. More

Almost worth 5 stars but I think I always leave something on the table. But I had a good experience purchasing the vehicle for a change. I be purchased 3 new vehicles from Eastern over the years and would re on the table. But I had a good experience purchasing the vehicle for a change. I be purchased 3 new vehicles from Eastern over the years and would recommend them to anyone interested. It’s all good More

Had a great experience when i took my car in for service. The staff went above and beyond in keeping me updated during the whole process. One of the service advisor John was very knowledgeable and was able t The staff went above and beyond in keeping me updated during the whole process. One of the service advisor John was very knowledgeable and was able to answer all my questions. More

Erwin always provides us with great customer service. We always had bad experiences at this location until we started dealing with Erwin in service. Thank you Erwin! We always had bad experiences at this location until we started dealing with Erwin in service. Thank you Erwin! More

Sales experience started OK but very little of what was promised was actually given, at least not without a fight. Firstly, I traded in my leased vehicle and was told I had nothing to worry about, they wo promised was actually given, at least not without a fight. Firstly, I traded in my leased vehicle and was told I had nothing to worry about, they would take care of the transfer however I continued to have to pay for the old vehicle for over a month after they took it. The service center is also the worst I've ever seen. I was promised a tow package would be installed and it would "just like from factory" when they called to advise it was ready, the connectors were just hanging from the back, no mount or anything. Second time I was called the connections were mounted, however the mounted plate wasn't even connected to the bumper. Since then I have had to take the vehicle in a couple times and not once have I been able to pick up my vehicle on the first call. They even made us wait in the waiting room (mid pandemic) and then forgot we were even there. We finally approached someone to ask what was going on and was advised they were closing and sorry there was nothing more they could do. Most ridiculous experiences I've ever had with a service department. More