Eastern Chrysler Dodge Jeep Ram Winnipeg
Winnipeg, MB
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In 2012, after 3 months as landed immigrants, we embarked In 2012, after 3 months as landed immigrants, we embarked on a search for our first car. We visited several major dealerships and finally found one w In 2012, after 3 months as landed immigrants, we embarked on a search for our first car. We visited several major dealerships and finally found one who would assist us. We received less than satisfactory service. Even so, when we decided to switch from our car to a minivan, we decided to re-visit that dealership in our search. Again, poor! We visited several other dealerships, nothing. Finally, we went to Eastern...and met Phu! He made us feel welcome with his friendly and courteous disposition. Phu was able to expertly identify not only our needs, but also fulfil those needs. He was beside us throughout the entire trade-in and purchase process. Phu kept in touch with us through regular phone calls right up to the day after possession was taken of the vehicle. He followed up a week later to ensure that we were still satisfied with the purchase and to reassure us that if we had any problems, he was just a phone call away. We were so happy with the service that, of course, we couldn't stop talking about it. As a result, we were able to recommend a friend to Eastern - and Phu - who made our friend happy too! Recently,when we brought our vehicle in for an unscheduled service, Phu went above and beyond his duty to leave work and pick my wife up from our home (I was out of town and the shuttle service was unavailable) and take her back to the dealership to retrieve the van. We have truly made a friend in Phu and the Eastern Chrysler family. We will be going back and take others with us! More
From Service to Sales to Financing all of our needs were met. We were listened to, purchased the perfect vehicle, and had our vehicle serviced with professionalism and much expertise. I am so grateful to met. We were listened to, purchased the perfect vehicle, and had our vehicle serviced with professionalism and much expertise. I am so grateful to all these men with integrity who provided exceptional customer service to us! I highly recommend the dealership for their honestly, their integrity, and their friendly personable service. Our time at the dealership was valued as we never had to wait an unrealistic amount of time to meet with sales or finance. When purchasing the vehicle, we were explained in detail the costs associated with our purchase with clarity. With the servicing of our vehicle we were contacted immediately when the problem was identified and respectfully asked which option we wanted to exercise for the repair. When considering our options for the purchase of our new Caravan, Pete was a wealth of knowledge. He listened to our needs and presented all the options available to us, from the standard van to the one with all the "extras". He wasted no time in taking us on a test drive. When we made the final decision, all of our needs were met, right from the color thru to my need for windows to be rolled down in the back of the van. Excellent, excellent experience! More
Went in to upgrade my 2011 compass to a new 2014 and instead left with my dream - 2014 jeep wrangler. Both Braydon and Sofia are amazing. If you are in the market for a new vehicle I would highly recom instead left with my dream - 2014 jeep wrangler. Both Braydon and Sofia are amazing. If you are in the market for a new vehicle I would highly recommend coming in to see them. They made my day :)0 More
I purchased a new 2014 Dodge Journey from Eastern Chrysler and I am very happy with the vehicle and the treatment I received from Jim Fyles the Dealer Principal. I will be going there for my vehicle Chrysler and I am very happy with the vehicle and the treatment I received from Jim Fyles the Dealer Principal. I will be going there for my vehicle service and I recommend customers to this Dealership because they are professional, friendly and courteous. More
Went in to look at a used vehicle was greeted by a nice young lady who knew her stuff and was very knowledgeable and easy to get along with. Would recommend Tiffany to family and friends sofia was a blast young lady who knew her stuff and was very knowledgeable and easy to get along with. Would recommend Tiffany to family and friends sofia was a blast to deal with funny and worked with the banks to get the numbers I wanted next car will definitely be from eastern and these two.. More
Purchased a used 2013 Journey from the dealership. From entering the front door and meeting Phu and doing my comparison shoppimg at other dealerships. Phu answered all my questions and had all the info I n entering the front door and meeting Phu and doing my comparison shoppimg at other dealerships. Phu answered all my questions and had all the info I needed to make an informed purchase of the vehicle. Great after sale as well. Bought some accessories. More
Excellent customer service! I went to this dealership bringing my 3 kids with me and they were very accommodating. My salesman was Usman and he was very good about there vehicles asking us what featur bringing my 3 kids with me and they were very accommodating. My salesman was Usman and he was very good about there vehicles asking us what features we need. Heads up to Barry and Anthony as well. This dealership is awesome and I would recommend this to my family and friends. More
Was a great experience as soon as I stepped foot in the door. Very friendly and helpful team. Rod was my salesman, I 100% recommend purchasing with him! Very helpful with everything. Went real smooth with door. Very friendly and helpful team. Rod was my salesman, I 100% recommend purchasing with him! Very helpful with everything. Went real smooth with the sale! Both Rod and Greg were real good guys. Nothing but a great experience all together More
We put a lot of extras into the truck we bought and we found Greg and Tiffany very knowledgable and helpful. I would highly recommend this dealership and these 2 friendly employees to anyone who is in the found Greg and Tiffany very knowledgable and helpful. I would highly recommend this dealership and these 2 friendly employees to anyone who is in the market for a new or used vehicle. More
This is the third time I've purchased a vehicle at this dealer and their sales staff is the friendliest I've ever had the pleasure of dealing with. They didn't have the Jeep Wrangler I was looking for this dealer and their sales staff is the friendliest I've ever had the pleasure of dealing with. They didn't have the Jeep Wrangler I was looking for and they were very helpful with helping me get one factory built, I got everything I wanted and more! The day I went to pick up my car it was raining so they gave me a free car detailing at a time of my choosing, I brought it in to get it detailed the day before my friends wedding and my Jeep looked amazing. The sales staff there is the best you'll find anywhere, the service team is second to none and the detailing guys pay an exceptional detail. I'd recommend this dealership to anyone! More