Eastern Chrysler Dodge Jeep Ram Winnipeg

Satisfaction guaranteed We meet by accident seriously? Our car was written off while we were in Mexico on holidays by a family member all legal. No one was hurt thank the goo We meet by accident seriously? Our car was written off while we were in Mexico on holidays by a family member all legal. No one was hurt thank the good lord! Now panic sets in right. Autopac , loaner car , ton of choices dealers and vehicles wow.Three days go by autopac, car rental out of the way still don't have clue lost In a maze of options. Somehow found dealer review, read Easterns , of my 16 previous vehicles none were a Chrysler product. Looked up there website prices and vehicles good selection . So I phoned started with reception friendly helped me stumble through basics. Switched me to PHU LY, a mouth full right. Was delighted with his response and made me fell at ease right away answered all my questions knowledgeable. Made an appointment , here we go. Phoned the next day to ask him a question was told it was his day off, stunned said I had an appointment with him later that day. Receptionist said no problem connected me with him on his cell confirmed we had an appointment . I said I was confused he said I asked for a Wednesday meeting and I changed it to Thursday so he could have his family day. Already stunned and impressed , we meet up on Thursday all fear disappeared in a matter of minutes 2 test drives found the vehicle to make things short. Now the dreaded loan officer blew thru that in a matter of minutes didn't even break a sweat. Met the manager cool and easy . Went picked up my wife, back to dealership all done. Signed,sealed delivered. Wow ! Simple , painless and professional. PHU made me totally at ease very professional and personable like him a lot . Explained all functions of vehicle slowly and carefully. The whole dealership functions as a well oiled machine a great great experience. If they cannot help you, you are beyond help. Tks everyone involved , oh that's all of them More

Best Customer Service / Overall Experience PHU LY! I recently leased my Dream Vehicle - Jeep Wrangler Sahara Unlimited 2014 Fully Loaded From Eastern Chrysler. I spontaneously went to see Phu Ly at Eas I recently leased my Dream Vehicle - Jeep Wrangler Sahara Unlimited 2014 Fully Loaded From Eastern Chrysler. I spontaneously went to see Phu Ly at Eastern and he was such a great pleasure to deal with. Phu was very informative, he didn't drag out any redundant new purchase sale pitches; he was to the point, making sure to give me all the answers I needed. He was very knowledgeable with all aspects of the vehicle. He is an over all great sales man, professional but like working with a friend and not a "salesman". Phu's excitement, dedication and interest in helping me obtain my dream vehicle was outstanding. I can't boast enough about how great he was to deal with. The whole process with Eastern was awesome, no gimmicks, no up sales, never made me feel rushed! Bryan A. the Sales Manager was involved in our deal and he was also great to work with - very fair guy! Greg Rosin, finalized and processed my lease he was super fast and very organized. I am very pleased and impressed with everything to do with this dealership and their staff. I purchase/ lease vehicles every 2-4 years and often dread the dealership/ salesman experience. I definitely enjoyed this one, laughed and smiled the whole time. THANK YOU SO MUCH PHU, BRYAN AND EVERYONE AT EASTERN CHRYSLER FOR SUCH AWESOME CUSTOMER SERVICE!!! KEEP IT UP!!! Sincerely, one very very happy satisfied customer! More

2014 Dodge Journey I went to Eastern Chrysler for service on my vehicle and stopped by the show room to ask about the Dodge Journey. I ended up driving away with a 2014 I went to Eastern Chrysler for service on my vehicle and stopped by the show room to ask about the Dodge Journey. I ended up driving away with a 2014 journey SXT Limited. Rodney and Barry were pleasant to work with as they took the time to answer all my questions. More

Service with a smile! As a new immigrant here in Winnipeg, I decided to get a new car to go around with ease. The search for that perfect ride wasn’t an easy one though. As a new immigrant here in Winnipeg, I decided to get a new car to go around with ease. The search for that perfect ride wasn’t an easy one though. Whenever I step into a dealership, an immediate downturn would be marketing me stuff that I don’t really want. I have been through a lot, and had my share of bad experiences. But this wasn’t the case with Eastern. After research and constant visits, I was able to make the deal with Eastern Chrysler. This dealership made me feel comfortable in my decisions and gave me expert advice too. I was able to speak to Rodney, who I had no trouble communicating with. He gives me expert advice and I don’t feel reserved to express my comments about it. My Cherokee took 4 months to build, and in those times, Rodney has effectively maintained excellent customer service. Even after I picked up my car, the after service was awesome. Bottomline, it’s always the trust that stands out, when making any kind of deal. I salute Rodney for a job well done and to the company as well. More

Purchased out of town for a reason My family and I moved from southern Ontario in 2012. Two northern Ontario winters and the addition of another family member, caused me to realize it My family and I moved from southern Ontario in 2012. Two northern Ontario winters and the addition of another family member, caused me to realize it was time to upgrade my 2 door sports car. After researching models and whole sale pricing on line, I narrowed my purchase to a four door, manual 4 wheel drive - either a 4 wheel drive truck or Jeep. I then started speaking with friends and colleagues who recommended not purchasing from a local dealership. I decided to try them anyway for first hand experience and my friends were all correct. I was told basically "take it or leave it"...and one dealership didn't even have the courtesy to call me back for a formal quote. It was then I found Eastern Chrysler and started talking with Rodney. Right from the start he was courteous, responsive and down to earth. We emailed and called back and forth over the next few weeks working out a deal and solution that met both our needs and requirements. I ended up trading in my car and purchasing a 2014 Jeep Wrangler Rubicon Unlimited at a price both Rodney and I were happy with. Rodney arranged to have my Jeep delivered to my door and picked up my trade in. This made the whole transition very smooth and stress free. Take my advice...don't waste your time...if you're looking for a new vehicle, call Rodney first. More

Excellent Service I went into Eastern to look for a new Caravan for my growing family and I was treated with excellent service and respect from Rodney as he strived to I went into Eastern to look for a new Caravan for my growing family and I was treated with excellent service and respect from Rodney as he strived to find us the right van for us. We were pretty particular when choosing and he had to go to great lengths to hunt down the van we wanted. He responded almost immediately to the numerous emails and questions I sent his way. We've had the van for the last month and it has been perfect. I would recommend Rodney to anyone who is looking for a new car. An excellent salesman. Greg Rosin was the finance manager that took care of our financing. He was polite and very down to earth. I felt very comfortable dotting the 'i's' and crossing the 't's'. He broke everything down and made it very comfortable when signing for such a large purchase. All in all a great experience. I was glad that with the change in ownership there is still accountablity and friendly sales at Eastern Chrysler. More

We knew we wanted a Caravan because we have two small kids and were out growing my Civic. I started calling Dodge dealerships in my area and Eastern Chrysler was the only one who picked up their phone. I kids and were out growing my Civic. I started calling Dodge dealerships in my area and Eastern Chrysler was the only one who picked up their phone. I made an appointment to come see Brad the following week to look at vehicles, but made it clear I wanted the payments similar to what I was paying for my Civic or I wasn’t interested. When we arrived the following week we were greeted by Brad. He was a very friendly and genuine good person to deal with. We didn’t get any cheesy sale tactics for ‘’tricks’’. He was very patient with us and our two small children; he started off by asking what we wanted in a vehicle and then quickly found one that suited our needs. While we were working on finding the perfect vehicle for us he was having the manager look over numbers to find a payment plan that worked for us as well. In the end they were able to come up with 3 payment options for us. We chose the one that suited us best and the rest was easy. This wasn’t my first time buying a brand new vehicle but the experience was totally different from any other. They didn’t waste our time, it was quick and the customer service we received from everyone in the showroom was great. We came back the following day to pick up the vehicle which was clean and ready for us. We dealt with finance manager Greg who was so efficient and friendly he made the whole process that much smoother. Everyone remembered our names and came to greet us again when we returned the following day. The whole experience with this dealership was so great I don’t think we would ever go anywhere else. There is no comparison to the last time I purchased a brand new vehicle; we would always choose to come back here. I highly recommend Eastern Chrysler, Brad and everyone else who made this experience painless. More

My experience was awesome. Phu made it really relaxing as well all of the other employees were very helpfull and made it a comfortable experience. well all of the other employees were very helpfull and made it a comfortable experience. More

With respect to shopping for and ulitmate purchase of my new 2014, Dodge Journey, I can tell you that I was very thrilled. Both with the overall experience of dealing with the Sales Manager to sales rep and new 2014, Dodge Journey, I can tell you that I was very thrilled. Both with the overall experience of dealing with the Sales Manager to sales rep and the finance officer, and the ultimate purchase. All of the professionals that I dealt with were just that, extremely professional in every manner. They were also all very friendly tending to all of my needs and desires regarding the pirchase of the new vehicle purchase. Vehicle pricing was also a very big factor, in my decision. I will in future absolutely recommend this dealership and the purchase of a Dodge Journey. Not only in the future but I have already done so. Thank you Eastern ---- I am enjoying my new vehicle. More

excellent customer service,,very helpful,,sold us our first new van,,ron is very friendly and helpful,,would recommend going there if your looking for a new vehicle,,also sell preused vehicles ,,good va first new van,,ron is very friendly and helpful,,would recommend going there if your looking for a new vehicle,,also sell preused vehicles ,,good value,,2014 dodge caravan More