Eastern Chrysler Dodge Jeep Ram Winnipeg

I visited this Chrysler dealership to explore buying a vehicle. I signed a draft payment summary, but no formal contract. When I decided not to proceed, the dealership refused to refund my $500 down payme vehicle. I signed a draft payment summary, but no formal contract. When I decided not to proceed, the dealership refused to refund my $500 down payment, even though there was no binding agreement. What made this experience worse was how Kanwal Sandhu, the financial adviser, treated me. His tone and attitude changed drastically—he became shockingly aggressive and unprofessional, as if he was trying to intimidate me into keeping the deal. It was an appalling and distressing experience that left me feeling bullied. I’m sharing this to warn others—be very cautious when dealing with this dealership. They’ve kept my money without a legitimate contract and resorted to intimidation tactics. It’s simply unacceptable. Beware. More

Never! Never!Never buy and get your car serviced at this place! My experience is too worst to be detailed! All i can say is my family got endangered c Never!Never buy and get your car serviced at this place! My experience is too worst to be detailed! All i can say is my family got endangered c multiple times due to their negligence. Dont risk your families safety! More

I recently booked a test drive at Eastern Chrysler dealership, and initially, everything went smoothly. However, when I asked for a quote sheet for the vehicle, things took an unexpected turn. The sal dealership, and initially, everything went smoothly. However, when I asked for a quote sheet for the vehicle, things took an unexpected turn. The salesperson disappeared briefly and returned to inform me that they couldn't provide a quote unless I committed to purchasing the car on the spot. Their reasoning was that they were concerned about their price being shopped at other dealerships. I found this approach unusual and unprofessional, as I've never encountered a dealership unwilling to provide at least conditional pricing. Despite being ready to proceed with the purchase, I was told to return when I was more serious about buying. This left me feeling frustrated and disappointed with the experience at Eastern Chrysler. Every other dealership I visited gave me pricing promptly and treated me like a valued customer, which was not my experience at Eastern Chrysler. More

Spent a full day vehicle shopping. Got price breakdowns on 8 vehicles from 6 dealerships. Took 4 test drives. In the end, Eastern had the best pricing and offered me the most for my tr Got price breakdowns on 8 vehicles from 6 dealerships. Took 4 test drives. In the end, Eastern had the best pricing and offered me the most for my trade. Tristan was excellent! He wasn't pushy, answered all my questions and didn't bother cutting down other offers/dealerships. Purely professional. Going home with a new Grand Cherokee that I'm in love with was the perfect way to end my day. John was fantastic to deal with aswell. Overall 5 stars. More

Takes 2 hours for an oil change that you have an appt for that doesn't mean xxxx that doesn't mean xxxx More

Stopped in for a quick oil change. WORST MISTAKE EVER. Obviously, you have to give a phone number for the work order...they now call me 1-2 times a week for the last 6 months "remindi WORST MISTAKE EVER. Obviously, you have to give a phone number for the work order...they now call me 1-2 times a week for the last 6 months "reminding me" that I may be due for another one. I've asked them no less than 20 times to please remove my number with no response or action. Finally, after contacting their sales team dangling a possible sale, lo and behold, it's all of a sudden not too much trouble to talk to me... HOWEVER...their sales manager, John Michaud, basically tells me their system "is frustrating" and there's nothing he can do to take my name off the list. Just too bad for me. Imagine, treating customers so poorly... ***EDIT*** So, John finally agreed to remove my name from the list, but not before personally threatening or attempting to blackmail me (in email no less!). Cheers, John. ***EDIT 2*** Calls still keep coming over a week later. Apparently, John is just as much of a liar as expected. More

Very courteous and knowledgeable. Helped me understand what was needed in repairs , cost and the reason why. Helped me understand what was needed in repairs , cost and the reason why. More

I purchased a brand new 2021 2500 Promaster. on the initial inspection i had an issue with the passenger seat. I brought the vehicle in to get the seat and other things fixed and they did some m on the initial inspection i had an issue with the passenger seat. I brought the vehicle in to get the seat and other things fixed and they did some modification, which i have the work order to show. Now the seat needs to be replaced which they ordered. The seat was on back order, so i was told. After over a year of waiting for it they said they will not replace it. Aamir Malik the gm of the building states the seat was modified( yes it was by his staff, again work order to prove it) he will not take responsibility of the problem and refused to fix it. very slimy way of doing business. hopefully if you are looking for a vehicle go here only to get comparison for another dealer and avoid given Aamir Malik your business. More

Great customer communication and quick and great service provided, and high quality work done to my vehicle! provided, and high quality work done to my vehicle! More