Eagle Ridge Chevrolet Buick GMC

SLEAZE AND NOTHING BUT So we chose a truck got in the finance office and she said because it was Sunday the banks were closed, she would get it figured out on Monday. They w So we chose a truck got in the finance office and she said because it was Sunday the banks were closed, she would get it figured out on Monday. They wanted us to fully insure the truck and take it pending approval ( I absolutely refused ). So Monday comes and no call, my wife calls her and she says she is still working on it. My wife then gets an email from Equifax about some credit alerts, yes alertS. She logs in and WOW, not one but 6 credit checks, we've bought a few cars in our day and not one place did 6, they do 1 and share it. So at this point we're done dealing with them, my wife has started they inquiries with Equifax and the BBB. The sales guy calls me to ask if we were buying, he was "unaware" of what happened🤔, I explained why we would never. Next day the finance director calls me trys to smooth things over and he's found a truck that would work for us, I listen just to amuse myself. The wife and discussed it further and decided well they've already screwed our credit so can't really go anywhere else, let's do it (against our better judgement of course). I call the finance guy,.no answer so I leave a message. I call the sales guy, no answer so I leave a message. The day goes by and no call back, so I text the sales guy and said I wanted to buy it, wow would you know it, he called back within seconds. Said he was away and would have someone call me tomorrow. The day goes.by and no call till around 6pm, it's the finance guy, says the "deal has changed and they would not honor it". I said some stuff and said goodbye. I called back to speak to the big boss, left a message and would you believe it, NO CALL BACK. I let the sales guy know and he said when he got back in to town he get it dealt with, that was a week ago. NEVER WILL I EVER STEP FOOT IN THIS PLACE OR KEY WEST FORD. More

Repair Great staff to work with, easy to get an appointment. Wish the part they needed for my warranty repair had been in stock or closer access. Great staff to work with, easy to get an appointment. Wish the part they needed for my warranty repair had been in stock or closer access. More

Quick easy and fair It was a pleasant experience, very quick for financing. Give a fair deal on the trade-in. I do not work for another dealership. I definitely recommen It was a pleasant experience, very quick for financing. Give a fair deal on the trade-in. I do not work for another dealership. I definitely recommend this dealership to buy a car. This is the third car that I have bought from Eagleridge More

Great experience purchasing our truck Sales associate was friendly and knowledgeable. Lots of vehicles in stock. Great overall experience. We love our new truck. We would recommend visiti Sales associate was friendly and knowledgeable. Lots of vehicles in stock. Great overall experience. We love our new truck. We would recommend visiting the Eagle Ridge dealership. More

Absolute pleasure. I had a wonderful experience with Josh Frith. I never felt pushed in any direction at any point, he was extremely considerate around my needs. I had a wonderful experience with Josh Frith. I never felt pushed in any direction at any point, he was extremely considerate around my needs. More

Amazing! Josh helped us find a car for our son. He was fantastic! Very professional and knowledgeable. We felt very comfortable and left with a great car for o Josh helped us find a car for our son. He was fantastic! Very professional and knowledgeable. We felt very comfortable and left with a great car for our son! More

Awsome I think my title sayes it all went to other dealer and never received the help like did at this dealership. Ocm Thank you Alvin peters I think my title sayes it all went to other dealer and never received the help like did at this dealership. Ocm Thank you Alvin peters More

Service Department My car was having mechanical issues mid day and I was in a pinch. Eagle Ridge Chev isn’t my usual service establishment I use because I’m from North V My car was having mechanical issues mid day and I was in a pinch. Eagle Ridge Chev isn’t my usual service establishment I use because I’m from North Van, but they got me in right away and fixed the problem. Very happy with the accommodation I received even when I’m not a regular. Thanks guys! More

Quick and Easy was my experience on Saturday, July 20, 2019. I have done my researched. 3:30 Asked to see a car, went for a drive, worked out the bottom line prici was my experience on Saturday, July 20, 2019. I have done my researched. 3:30 Asked to see a car, went for a drive, worked out the bottom line pricing, arranged my financing, was given a loaner until Monday so the service department could clean and make a couple adjustments, completed my insurance documents, I was gone by, 6pm. Back Monday after work to pick up my car, yippy! Thanks for making it easy. More

Eagle Ridge Service The Eagle Ridge Service depart people are very Professional, Friendly and fast.... Never a hassle and always a nice feeling going in there and lea The Eagle Ridge Service depart people are very Professional, Friendly and fast.... Never a hassle and always a nice feeling going in there and leaving there...! Great people, great service....! Thank you...!!! More