Eagle Ridge Chevrolet Buick GMC

Great service , Shawn York spent all the time we needed to look at vehicles and he even stayed late to help us out . Will buy my next vehicle there as well to look at vehicles and he even stayed late to help us out . Will buy my next vehicle there as well More

First time visit. Felt really welcome. Friendly staff. Very efficient. Made me feel at home. The gentleman who helped me whent out of his way to make sure he had covered all that should be done. This bran Very efficient. Made me feel at home. The gentleman who helped me whent out of his way to make sure he had covered all that should be done. This branch was recommended to me by an old customer and although there is a dealer very near to my address I will continue to support Eagle Ridge. More

Great friendly service got me in the same day quickly and efficiently in no time even got a little discount. Been using them since I got my car new 6 years ago and never had any problems. efficiently in no time even got a little discount. Been using them since I got my car new 6 years ago and never had any problems. More

A very friendly staff, and a low pressure environment. Made all aspects of the deal smooth. I would not hesitate to recommend them to anyone needing to trade a vehicle and get a new one. Made all aspects of the deal smooth. I would not hesitate to recommend them to anyone needing to trade a vehicle and get a new one. More

Misleading Warranty Information I purchased a 2014 Hyundai Elantra Limited early in 2020. When finalizing the sale I was asked if I wanted an extended warranty on the vehicle. Give I purchased a 2014 Hyundai Elantra Limited early in 2020. When finalizing the sale I was asked if I wanted an extended warranty on the vehicle. Given the year of the car we thought this would be a good investment. The cost of the Extended Warranty was $3,004.00 The person at Eagle Ridge GM told us a few times during his sales pitch that the warranty was "bumper to bumper" which clearly implies all repairs, subject to a deductible, would be covered. Soon after the purchase we began to run into a series of engine warning light issues (4 visits and repairs at a Hyundai dealership) that was finally resolved after spending over $700 in repairs. Of course, none of this cost was covered by the warranty. My issue with Eagle Ridge GM is what I consider a very misleading manner in selling me the extended warranty. We relied on the assurance given by the the employee selling the extended warranty that repair costs would be covered by his stated "bumper to bumper" coverage. We wrote Eagle Ridge GM on May 18, 2020 about this and never received so much as a reply to our issue. If you intend on purchasing a vehicle there don't get caught simply believing what you are told. Buyer beware! More

They were efficient, did what I asked in a timely manner and finally put together a great deal. The interaction was friendly and I felt as if they truly valued my business. and finally put together a great deal. The interaction was friendly and I felt as if they truly valued my business. More

Very courteous and helpful staff. They answered all of my questions and addressed all of the concerns I had. I will be going back for all my service issues questions and addressed all of the concerns I had. I will be going back for all my service issues More

Headache FREE Appointment for my first oil change.Lady on the phone pleasant an knowledgeable!Enjoyed being able to get in first thing Saturday,And get on with my day the phone pleasant an knowledgeable!Enjoyed being able to get in first thing Saturday,And get on with my day More

My Service advisor took the time to come out to my car see the problem I was having and made sure he had all the info to set the tech up to be able to find and correct the problem with my 2018 Chevy Cruze see the problem I was having and made sure he had all the info to set the tech up to be able to find and correct the problem with my 2018 Chevy Cruze.. my car got washed and I was notified by my advisor mid day on the stats of my car so I did not feel left in the dark. Keep up the good work guys . It’s a hard job keeping us crazy Chevy lovers happy!!! More

I bought a 2020 GMC pick-up and Josh was my salesman.He I bought a 2020 GMC pick-up and Josh was my salesman. He was honest and professional and took care of all of my needs. It was a pleasure dealing wit I bought a 2020 GMC pick-up and Josh was my salesman. He was honest and professional and took care of all of my needs. It was a pleasure dealing with him. I will recommend him to all my friends and family! More