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Eagle Ridge Chevrolet Buick GMC
Coquitlam, BC
421 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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421 Reviews of Eagle Ridge Chevrolet Buick GMC
September 09, 2021
Fast, efficient and friendly. Will recommend to others and will continue to do business here myself. All staff were helpful, supportive and led me to accomplish the task at hand. and will continue to do business here myself. All staff were helpful, supportive and led me to accomplish the task at hand. More
by John W
Employees Worked With
Heather
September 02, 2021
Everyone’s customers service far exceeded expectations. My experience was pleasant from start to finish, and really enjoyed the fact someone took the time to explain all the workings of my new car and didn My experience was pleasant from start to finish, and really enjoyed the fact someone took the time to explain all the workings of my new car and didn’t rush through it even though it was late in the day. More
by Sher
Employees Worked With
Ryan Atkinson, Shannon
September 01, 2021
Awesome experience. Highly reccomend to any and all car shoppers. I bought a keeper here that i will have for many years. Debbie and Jeff were fantastic shoppers. I bought a keeper here that i will have for many years. Debbie and Jeff were fantastic More
by Thumperdog
Employees Worked With
Debbie and Jeff were awesome
August 10, 2021
Received run around about repairs on my Trax for several months. Incompetent mechanics forgetting to put back caps and leaving car hood open, forgetting my car in lot. Still not sure what repairs are need months. Incompetent mechanics forgetting to put back caps and leaving car hood open, forgetting my car in lot. Still not sure what repairs are needed. No help from service manager as well. Not impressed! More
by jrpstrain
Employees Worked With
Not sure
August 05, 2021
I had my vehicle taken to another gmc dealership, and my I had my vehicle taken to another gmc dealership, and my experience was not the greatest. Im glad I came to Eagle Ridge, the service department was a I had my vehicle taken to another gmc dealership, and my experience was not the greatest. Im glad I came to Eagle Ridge, the service department was able to figure out what was wrong with my vehicle, gave me an update on a timely manner and overall had a great customer service experience. More
by Fab
Employees Worked With
Don’t remember his name
July 30, 2021
From the day I started dealing with them they were great mike was very helpful also jenn in the financial dept was amazing made the whole time a joy mike was very helpful also jenn in the financial dept was amazing made the whole time a joy More
by rythompson
Employees Worked With
Mike
July 24, 2021
We have in the past taken our GM Truck in for servicing at Eagle Ridge and have been very happy with the service. .so we decided to take our 2006 Corvette in for the "Bronze" Service .. with covid, the Vet at Eagle Ridge and have been very happy with the service. .so we decided to take our 2006 Corvette in for the "Bronze" Service .. with covid, the Vette has not been driven a lot in the past year and half.. so was in need of attention.. We were most impressed with the overall service we received and appreciated "Johnathan" keeping us informed of a few things found he felt we should know about .. and recommended fixing now, ie: replacing all 3 air filers, (one filter being a "cabin filter" which we didn't even know we had ) we know has been several years since any of the filters had been changed,, found small leak in the oil pan.. suggest to fix now rather than later as would have to drain the oil again, which was being replaced and would be an extra cost to do so at a later date.. Tires were rotated and a wheel aliment .. so impressed with this service and the reasonable amount charged for this.. also, really appreciated the car service brining me home and picking me up again this morning.. Vehicle was washed/vacuumed almost to "detailing" standards.. The wheel wells had some rust, all that cleaned.. The Vette looks and is running like new.. We appreciate the attention to detail you provided ! To top it off, we received an Esso $15.00 e gift card.. THANK You Johnathan and the Mechanic #2825 that worked on the Vette and of course, the young fellas that drove me home and picked me up at the arranged time .. ALL SO PROFESIONAL !! More
by thundercloud
Employees Worked With
Johnathon, Tech #2825
July 20, 2021
Terrible customer service. Phone to book vehicle in for recalls and they never called back to say parts were in and can book. Had to call myself. Terrible communication with customers. Promising to call ba recalls and they never called back to say parts were in and can book. Had to call myself. Terrible communication with customers. Promising to call back the customer with updates about what is happening with vehicle and never did. Told the vehicle would only be there a day and then took 1.5 days .... but never communicated that until I called and asked at the end of the day. Tell them the problems I'm having too with my vehicle and they tell me nothing is wrong and continue to drive it as nothing they can do..... what happened to your customer service and customers are always right? Not happy with any gmc. More
by Chevy94
Employees Worked With
Don't know
July 17, 2021
Close by , easy to make an appointment. On time. Good service. Did ally the work plus inspection. Car wash and vacuum was awesome. Great job!! service. Did ally the work plus inspection. Car wash and vacuum was awesome. Great job!! More
by Ifish2
Employees Worked With
Don’t know names ??
