Dueck Richmond

Extremely praised I brought my truck into dueck Richmond on Wednesday my service adviser was Derrick he was great he got all the work done on my truck on time plus the I brought my truck into dueck Richmond on Wednesday my service adviser was Derrick he was great he got all the work done on my truck on time plus the bill was cheaper than the quote and when I picked up my truck it was washed and vacuumed but what was really nice he kept me updated threw the day on the progress of my repairs Best service ever thank you duecks and great job Derrick and crew More

Purchase of new vehicle Exceptional customer service! "Matt" made my daughter and I feel as special as the experience was...my very first new vehicle. Going above and beyond Exceptional customer service! "Matt" made my daughter and I feel as special as the experience was...my very first new vehicle. Going above and beyond, Matt ensured all our questions were answered with regard to the vehicle and the investment. We left feeling as though we understood exactly how to operate vehicle, its electronics, and warranties. Overall a most pleasurable experience which played a huge part in my decision to purchase the vehicle! Thank you to all at Dueck Richmond for making my experience exciting and wonderful. More

Customer Service Absolute worst customer service I have ever experienced buying a vehicle, it was painful, besides that can you imagine any dealership selling a vehicl Absolute worst customer service I have ever experienced buying a vehicle, it was painful, besides that can you imagine any dealership selling a vehicle without a drop of windshield wiper fluid. More

They took fantastic care of my mother! Thank you so much to all the staff that took the time to make my 76 year old mothers FIRST car buying experience so friendly and comfortable. She was Thank you so much to all the staff that took the time to make my 76 year old mothers FIRST car buying experience so friendly and comfortable. She was very nervous going in, but by the time Matt had her in the car on a test drive, she was enjoying herself a lot. Also, a special thank you to Ken who made everything possible. THANK YOU! More

Just what I'm expecting when buying a new car Dueck Richmond had the vehicle we were looking for, salesman was very knowledgeable about the vehicle. Great info and conversation burning our test dr Dueck Richmond had the vehicle we were looking for, salesman was very knowledgeable about the vehicle. Great info and conversation burning our test drive. Negotiating was short and sweet and we were driving off in our new vehicle in a timely manner. Very Satisfied with the price. Thanks Kyle!!!! More

Best service and extremely knowledgable staff! I took my truck in to get serviced and came out extremely happy with the work they did. Sunny Jhaj was my service advisor and he did a great job of wa I took my truck in to get serviced and came out extremely happy with the work they did. Sunny Jhaj was my service advisor and he did a great job of walking through every last detail as well as keeping me informed about what was going on with my truck. On top of that, they even washed and cleaned it!! Would recommend them to anyone looking to get their vehicle serviced More

Car Buying , Service and BodyShop I have been a customer for many years and purchase all my vehicles from dueck Richmond. They always treat me fair and honestly and for that will never I have been a customer for many years and purchase all my vehicles from dueck Richmond. They always treat me fair and honestly and for that will never buy anywhere else. I would same the same for their Service Department. Always friendly staff with fair honest pricing it nice for a change. More

very fast complete coverage of all details from a dem derrick yeung @ 778 8623232 was exceptional in his help from the demo ride to explaining everything in detaill and the \business \manager derrick yeung @ 778 8623232 was exceptional in his help from the demo ride to explaining everything in detaill and the \business \manager made everything clear and comprehensive and the deal seems to go much faster than any other experience i have had with other dealerships. More

Worst Experience Right from the get go the finance girl gave me an uneasy feeling, they NEVER returned any calls to let us know what was going on, was promised canopy Right from the get go the finance girl gave me an uneasy feeling, they NEVER returned any calls to let us know what was going on, was promised canopy on vehicle until Cap-it had one ready. Guess what ? no canopy. Worst service from the moment you enter the doors in this sleaze place, got jacked around with paperwork, and it goes on & on. Please spend your money else where ! More

Very easy to deal with these people. I love my New Cadillac ATS !!!!! The were having a special sale and we were able get a Cadillac for the same payment as a Toyota Camry we looked at. How is that p Cadillac ATS !!!!! The were having a special sale and we were able get a Cadillac for the same payment as a Toyota Camry we looked at. How is that possible? We were so impressed with their service and honesty that we went on line to find a place to tell people about it and that's how we found this website. More