Dueck Downtown

So HAPPY we bought 2 new vehicles We were referred to this Dealership by our son, who previously had a Great Experience!! We met with Ryan and Phil initially and were quite pleased w We were referred to this Dealership by our son, who previously had a Great Experience!! We met with Ryan and Phil initially and were quite pleased with the professionalism, knowledge and information which they provided immediately. Our plan was to look for a new vehicle as we have been GM driven people for over 30 plus years and have purchased 13 different new GM vehicles. We had our eye on a particular model, however after sitting in a few vehicles, along with a few test drives, we were Sold on not just one but 2 different models. After some very honest conversations, along with getting a very good & fair value on our Trade In.........we bought a New 2016 Cadillac SRX4 and a New 2016 Chevrolet Impala LTZ!!! Needless to say we are very Happy and really enjoy Cruising in our New Rides. Thanks to Ryan, Phil and Joe for making this a Great Experience for us!!! Cheers Heather & Ian More

Horrible customer service They wow you before you buy, Stick it to you when your vehicle has issues after 3 months,(brand new). And still didn't fix problem(electrical). They wow you before you buy, Stick it to you when your vehicle has issues after 3 months,(brand new). And still didn't fix problem(electrical). More

Customer service Best customer service at a dealership. Phil was extremely helpful and experienced in helping us purchase our vehicle Followed through on all details, Best customer service at a dealership. Phil was extremely helpful and experienced in helping us purchase our vehicle Followed through on all details, gave us excellent customer service and went above and beyond. More

Hello I bought a RAV 4 here Hello I bought a RAV 4 here that they had bought at an auction. Everyone at the dealership helped me out with the booking of the test drive, to finan Hello I bought a RAV 4 here that they had bought at an auction. Everyone at the dealership helped me out with the booking of the test drive, to financing my first vehicle. I would recommend their salespeople as they are knowledgeable and non pushy. thanks More

Service Manager Sales Manager Order a new 2015 Chevrolet Impala LTZ car was order exactly what I wanted. With the help of the Service Manager & Sales Manager the sale went very we Order a new 2015 Chevrolet Impala LTZ car was order exactly what I wanted. With the help of the Service Manager & Sales Manager the sale went very well. I will highly recommend this dealership especially the Downtown Dueck's the staff are very professional and very friendly and will bend over backwards to to help there customers More

I really like Dueck! I feel really cared for and respected as a customer at Dueck. Whenever I come to services very fast and friendly and professional the staff here to be I feel really cared for and respected as a customer at Dueck. Whenever I come to services very fast and friendly and professional the staff here to be great advice as I asked them questions about my Cadillac. Also when I call Lynn I'm never put on a long like I have been I feel really cared for and respected as a customer at Dueck. Whenever I come to services very fast and friendly and professional the staff here to be great advice as I asked them questions about my Cadillac. Also when I call Lynn I'm never put on a long like I have been in at other dealers and though it's a small thing it makes a big difference to me. More

Another oil change Quick and easy aeevice. Worth the trip. Today I was in for an oil change and I found the people that I dealt with professional and friendly. This is Quick and easy aeevice. Worth the trip. Today I was in for an oil change and I found the people that I dealt with professional and friendly. This is my second oil change here and I feel that the rates are reasonable and I get good and smooth performance with my vehicle. More

CROOKS Watch out for vehicles used for towing. Bought an avalanche at 80,000km. Transmission blew 2 months after buying. They did nothing. BEWARE !!! Trans Watch out for vehicles used for towing. Bought an avalanche at 80,000km. Transmission blew 2 months after buying. They did nothing. BEWARE !!! Transmission cost me over 3,000. If I knew the vehicle had been used for towing I would NOT have bought it. Of course they withheld this information from me. More