Dow Honda

Technical service at Dow Honda I am again fully disappointed with the technical service at Dow Honda. The personnel questioned and answer with a loud voice, annoying.. My issue I am again fully disappointed with the technical service at Dow Honda. The personnel questioned and answer with a loud voice, annoying.. My issue was with the new Fit (2019, I have it for only 5 months) , A noise appeared that sound like an old car. I talk to Technical Service department and got an appointment. The car is under guarantee but II was told that if they did not find anything wrong I should pay for the time they take to check the car at least 3 to 4 hours,. I told them I suspect what was wrong but they did not show any desire to know it . they only care about how they can get money from you. I took my car and run away. I hope never will go back for service over there. I want to advice people buying a Honda, they should clarify how the service department works, why you need to pay if a car is under guarantee and just to check the car. My other car was a Hyundai. The service department at Hyundai was friendly and I had never feel that they are only interested only in getting my money. More

Love my HRV Neil McKenna was great! HRV is great! Even my husband was impressed with the atmosphere, friendliness, and quality of service and products. Thanks so Neil McKenna was great! HRV is great! Even my husband was impressed with the atmosphere, friendliness, and quality of service and products. Thanks so much. More

Good review Reza talebi got us really good car. Would recommend him if you go there. He explained all the process really well and helped us find a good car based Reza talebi got us really good car. Would recommend him if you go there. He explained all the process really well and helped us find a good car based on our need More

New Civic purchase I recently bought a new civic from Dow Honda. In the past, I have found shopping for cars can be an unnerving, confusing and daunting task. James is I recently bought a new civic from Dow Honda. In the past, I have found shopping for cars can be an unnerving, confusing and daunting task. James is very friendly and a knowledgeable salesman; he completely relieved me of my anxiety during the process. At no time did I feel pressured. Enjoyed the experience and I am very satisfied. Thank you James! More

sales personnel My sales person was Neil McKenna. I was very impressed with him you could ask him anything and didn’t make you feel stupid and answered with no hesita My sales person was Neil McKenna. I was very impressed with him you could ask him anything and didn’t make you feel stupid and answered with no hesitation. He was very patient with us and helpful. Neil was a man of his word what he said he did. He went above and beyond . I will be telling people to buy at Dow Honda and ask for Neil McKenna. Thanks Neil and Dow Honda. We are very pleased with our purchase.of our 2014 Honda Civic Lx . More

Great experience leasing a new Honda Civic! I'm new to the city so just tried the Honda Dealership closest to me, but I will make this my permanent choice because they really are customer-focuse I'm new to the city so just tried the Honda Dealership closest to me, but I will make this my permanent choice because they really are customer-focused. Kevin Graham is the definition of professional. He listened to what I wanted and was completely courteous and helpful even though I changed my mind a few times. When I asked for the paper work to be changed at the last minute, it was done promptly and without question or complaint. I love my new car and I can say right now my plan is to go back to Kevin for all future purchases. I will also definitely recommend him! More

New CRV Purchase My wife and I recently purchased a 2019 CRV. We received excellent sales service and assistance from Kevin Graham. His knowledge of this vehicle wa My wife and I recently purchased a 2019 CRV. We received excellent sales service and assistance from Kevin Graham. His knowledge of this vehicle was excellent. He gave us a first class introduction to this new CRV - we were driving a 2016 model but there have been a number of electronic innovations which he introduced to us very professionally. Once we were agreed on the purchase, Kevin handed us off to Luciano Cavaliere to complete the business side of the transaction. I have known Luciano for several years as a knowledgeable and professional manager. He explained various options to us and assisted us greatly in making selections. The business transaction was done efficiently and absolutely professionally. More

Excellent Sales Experience at Dow Honda My wife and I walked in Dow Honda dealership looking for a Honda CRV, and after spending more than two hours with Kevin Graham, we purchased our dream My wife and I walked in Dow Honda dealership looking for a Honda CRV, and after spending more than two hours with Kevin Graham, we purchased our dream car. Kevin was very helpful and patient during the entire time. Kevin Graham has an excellent salesmanship qualities with a great personality and a sense of humor, above all, he considered our budget and our concerns for the CRV that he was offering. Hamid Jahani More

SALES EXPERIENCE After 45 years of various car ownership, I finally purchased my 1st Honda one year ago. This dealership came highly recommended by several personal so After 45 years of various car ownership, I finally purchased my 1st Honda one year ago. This dealership came highly recommended by several personal sources, and it was advise well taken. The Salesperson in question was Neil McKenna, and I give him full points in making my purchasing process seamless. Well versed in the information re: the vehicle, warranty, financing, and all aspects of the process. In addition, he has contacted me several times since, inquiring about my experience and offering his help in any way I might require from all departments of the dealership. More

Great service s and sales rep very friendly. He gave me all the information needed and was available when i contacted him after the purchase. i strongly recommend h s and sales rep very friendly. He gave me all the information needed and was available when i contacted him after the purchase. i strongly recommend him. More