Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

Great atmosphere friendly people I never felt pressured and was always treated with respect. Oleh was knowledgeable and took the time needed to explain the product. No other words to I never felt pressured and was always treated with respect. Oleh was knowledgeable and took the time needed to explain the product. No other words to describe this. More

A Team from begining to delivery First of all, we have worked with General Manager Dave Mussell, and truly understand how a team is built; it starts at the top. Thank you Dave so much First of all, we have worked with General Manager Dave Mussell, and truly understand how a team is built; it starts at the top. Thank you Dave so much for introducing us to Brandie! We first spoke to Brandie regarding a used truck or a price range we wanted to stay in and she spent time researching this for us so she had vehicles within our budget. We took one used truck for a test drive; realized that we wanted a new truck. A friend, as did my son, said to me that we needed to look at the Canyon Diesel that it has such great reviews. So, switching plans on a dime we told Brandie this and like a pro she asked her assistant Melissa to call to find the one in stock for us to test drive and Melissa immediately took care of this with such pleasure! We then had the truck delivered by Tia with such a smile and knew that she was so happy to do so (we saw Tia at reception when we went to pick up our truck and again we saw her interacting with others with that same enthusiasm). We are so grateful that Brandie had such patience with us on the delivery of our truck as we have never owned a truck let alone a diesel and Brandie knew this and took the time to ensure before we left that all of our questions were answered and we left with knowledge. Thank you Brandie!!!!! We can not forget the VP of first impressions Melissa the receptionist; she makes all feel so welcome :)! Along with John in service and Jason in finance, the consummate professionals :)! More

Exceĺlent Experience I have to say that this was the best experience I have had with any vehicle dealership. I first emailed Don Wheaton dealership and inquired about a I have to say that this was the best experience I have had with any vehicle dealership. I first emailed Don Wheaton dealership and inquired about a couple of new Chevy trucks that interested me. A very pleasant gentleman by the name of Shawn MacDougall replied to my email (and several follow-up emails as well thereafter). Shawn answered all of my questions in a timely manner - which i appreciated as some of the other dealerships took forever to respond to me (or didnt even respond at all!). I was quite bothered by this so I decided to make an appointment with Shawn and one other dealer (which I ended up cancelling). Upon my arrival Shawn knew that I wanted to test drive one of the vehicles. I was very impressed that he had the truck outside next to the sales office and started ! (It was quite cold out that day). Shawn had a no pressure approach and answered all of my questions about pricing, warranty, options, etc. I liked the fact that Shawn actually sat down with me and took the time to go through everything with me instead of sending me to the finance office and have that person go through everything. Once a deal was reached - I then was introduced to Tim (the finance consultant). Tim was also very thorough with the financial side of things . The overall experience was very positive and will definitely be taking the trip to Edmonton (from Grande Prairie) again if I want to purchase another vehicle - No matter what make). Shawn and Tim can make it happen. I strongly recommend Shawn and Tim at Don Wheaton Chevrolet! More

Awesome customer Service! Super organized and effecient. Shawn did an awesome job getting all my papper work in order and getting the vehicle delivered to me. This was a great Super organized and effecient. Shawn did an awesome job getting all my papper work in order and getting the vehicle delivered to me. This was a great experience dealing with Shawn and I would recommend him to everyone. Great salesman and great dealership! More

Fast&Painless Very professional, positive, efficient and strong salesperson. She got my car ready for a test-drive, got me the right price and payments I wanted. Wo Very professional, positive, efficient and strong salesperson. She got my car ready for a test-drive, got me the right price and payments I wanted. Would recommend!!! More

Second Purchase from Shawn I first purchased a car from Shawn a few years ago. I had to upgrade to accommodate my growing family. Shawn made the recommendation of the GMC Acadia I first purchased a car from Shawn a few years ago. I had to upgrade to accommodate my growing family. Shawn made the recommendation of the GMC Acadia and I’m very happy with the decision. Another great experience with Shawn at Don Wheaton. More

Excellent This was our first experience purchasing a vehicle from Don Wheaton and I would definitely recommend them. From the time we entered the building we f This was our first experience purchasing a vehicle from Don Wheaton and I would definitely recommend them. From the time we entered the building we felt sincerely welcomed by everyone. Shawn was very good about answering all our questions. He was attentive but not pushy. He explained and showed us the difference between the XT5 option packages, then gave us the time we needed to make our decision. Thank you Shawn. More

Fantastic! Nick and Nick jr. were great with facilitating with my deal! I literally put them through the ringer, but they helped me find the perfect vehicle for Nick and Nick jr. were great with facilitating with my deal! I literally put them through the ringer, but they helped me find the perfect vehicle for me. Tim in the finance office was also great. Helped me find the right deal and helped me find the perfect additions to my 2018 Sierra. I will always return to Don Wheaton to purchase a vehicle (I probably won’t have to for a very long time). I’m incredibly happy with my new truck! More

Excellent customer service! When I purchased a vehicle at Don Wheaton, I can honestly say that I was greeted and treated by everyone as though I had spent $100,000.00 on a new ve When I purchased a vehicle at Don Wheaton, I can honestly say that I was greeted and treated by everyone as though I had spent $100,000.00 on a new vehicle, and not a pre-owned smaller vehicle. Everyone - in every department - treated me with exceptional service and attention and a very friendly warmth that you don't always get ! I'm looking forward to dealing with this company in the future for all my vehicle needs. I know I will be taken care of in a professional and friendly manner. More

No Pressure, Honest, Treated like they wanted my business! We called long distance into the dealership looking for a specific type of vehicle with a specific color. The salesmen (Shawn MacDougall) that I spoke We called long distance into the dealership looking for a specific type of vehicle with a specific color. The salesmen (Shawn MacDougall) that I spoke with treated me respectfully, having the vehicle I wanted. A few quick questions on both our parts, a few text messages back and forth and he agreed to hold the vehicle for me to come and buy in a week and a half on my scheduled days off. (We live five and a half hours away). Jason called on our timing and arranged the payment type ahead of time. Upon arrival at the dealership, Shawn lived up to his word. We got what we were looking for, no hard up-sale, no pushy salesmen-ship, a warm conversation and a firm handshake; We had our new Buick. One and a half hours from arrival to departure with the new vehicle. Shawn, Tim and Jason you made this purchase easy. I do recommend these professionals to anyone. More