Don Wheaton Chevrolet GMC Buick Cadillac Ltd.
Edmonton, AB
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great Service Great experience, fair and honest which is important to us. Very smooth process from the finance side to the service side. Vehicle was in great shap Great experience, fair and honest which is important to us. Very smooth process from the finance side to the service side. Vehicle was in great shape and as promised. Really enjoyed the experience.. More
Julie Bodrug Amazing car sells I was really please to buy my car here . I didn’t feel any pressure to buy a car. My sell car was Julie Bodrug amazing person. She make me feel conf I was really please to buy my car here . I didn’t feel any pressure to buy a car. My sell car was Julie Bodrug amazing person. She make me feel confortable. in the beginning I was looking to buy a Range Rover. And some how Julia walk me over all the things the Cadillac Escalade can offer. I believe I took the right choice to buy the 2018 Escalade . Overall was a wonderful experience in Don Wheaton dealer More
Excellent experience at Whyte Ave Dealership! Yesterday I went through with purchasing a nearly new Chevy Silverado through Shawn Macdougall at the dealership. I was a bit apprehensive seeing as I Yesterday I went through with purchasing a nearly new Chevy Silverado through Shawn Macdougall at the dealership. I was a bit apprehensive seeing as I've held onto my old truck for a while, and I've never bought a vehicle through a dealership. Shawn made me feel right at home, and any feelings of apprehension soon went away. He listened to what I was looking for and provided multiple options for me to choose from without being pushy. At the same time, Shawn was able to explain the value in the deal we were about to make on my truck, which has helped me in having no buyers remorse. We discussed any additions ( floor mats, boxliner, cover) and he was more than happy to assist with that. He was very knowledgeable, and easy to work with. I also had the pleasure of meeting finance manager, Tim Florek. Tim was very professional. All documents that needed to be signed were in place, making the process as quick and painless as possible. When I asked for a breakdown of my Bi weekly payments, Tim was more than happy to look that over with me. Both Shawn and Tim emphasized to phone them at any time if I had any questions about the truck, the financing, warranty work, or anything else that came up. Over all, I had an excellent experience and would recommend them to anyone. More
Perfect sales man for me This guy is very accomodating we look around and he ask of what we want in a vehicle.he show us of what model they have right in that day.show us a co This guy is very accomodating we look around and he ask of what we want in a vehicle.he show us of what model they have right in that day.show us a couple of vehicle in front of us.and when it comes in trading price he was very patient.highly recommended mckenzie hipkiss More
My Experience Shawn MacDougall was my sales rep. I told him what vehicle I was interested in, we set up a date for a test drive. The day before my test drive I de Shawn MacDougall was my sales rep. I told him what vehicle I was interested in, we set up a date for a test drive. The day before my test drive I decided I wanted to see another vehicle as well, I told Shawn which vehicle it was (from the website). When I arrived for the test drive, he had both vehicles ready for me to look at. The vehicle I chose was the one that I told him about the day before. That vehicle was not detailed, as I asked to see it just the day before. I was fine taking it that way as it really wasn't that bad. Shawn had it detailed and looking brand new, he also arranged for the financing for the vehicle I chose - completed with in two hours. Pros' Shawn did not try to sell me anything I did not want, he respected my decision. All of the staff that I encountered there were courteous and helpful. I would go back to Shawn again if I needed, however I bought my dream vehicle and I am a very satisfied customer. Con's The dealership is 4 hours away from me. More
Great!! Never pressured me in any of my decisions. Listened to what I was looking for and all so friendly. Would recommend this place to friends and family. Never pressured me in any of my decisions. Listened to what I was looking for and all so friendly. Would recommend this place to friends and family. More
Cadillac service My 2016 was prebooked for a 9 am complimentary oil change and tire rotation that I was going to wait for. I arrived at 820am and the service rep Len, My 2016 was prebooked for a 9 am complimentary oil change and tire rotation that I was going to wait for. I arrived at 820am and the service rep Len, informed me that my car was due for a 30k km fuel injection cleaning and that it wasn’t covered under warranty? Which took me by surprise but I agreed to the $290 something cost. Len then informed me that it would take hours to complete and asked if I need a ride home. Reluctantly, I accepted the ride and @ 920 am 5 of us boarded the shuttle which proceeded on a 2 hour and 15 min journey around the city before dropping me off in Sherwood park. At aroun 1 pm, I received a call from Len who informed me that I had a tire with a nail in it. I ask d him to repair it. Len called back an hour later and stated that all of the wheel security features ( which I was conned into buying when I purchased the car) were all over torqued and stripped but that they could remove them but it again, wasn’t covered under warranty and would be the shop rate for about an hour $100 plus an hour. I informed Len, that Don Wheaton were the only ones to work on the car ( including the last tire rotation) and that’ it in fact should be covered under the warranty . Len then informed me that his boss was unreachable to make the decision so I told him to leave the lock nuts alone and that I would do it myself. Len called back and informed me that his boss would take care of the cost of the stripped lock nuts that they had previously installed. After arranging my own ride back to Don Wheaton ( I couldnt bear another 2 plus hour tour of Edmonton) , I went to the service desk where Len happily welcomed me back and handed me a bill for $412 . After looking at the total, I start d calculating out loud to Len, oil change free, fuel injection clean $290 something, I guess that I’m paying $100 plus to repair a tire with a nail in it? Len responded with, the fuel injection clean was only for the labour and that the cost of the “actual “ cleaner was extra. I am now completely disgusted with not only the service department but also with the car. In short, if you want to feel violated by a greasy bunch crooks, slide on in for your complimentary service and shuttle . This experience has turned me off both Don Wheaton and Cadillac. More
Wonderful Experience! Don Wheaton is a great company to deal with! Shawn, our salesman, was knowledgeable and courteous. He spent extra time on our test drive allowing us Don Wheaton is a great company to deal with! Shawn, our salesman, was knowledgeable and courteous. He spent extra time on our test drive allowing us to take it over to our mechanic to ensure that we were totally happy with the car. He went above and beyond our expecatations of a salesman! Shawn also went out of his way to do research as to whether or not the vehicle could be toad towed behind our motorhome. Thank you for making our car buying experience a positive one. Ray & Shannon Rudanec More
Great experience Wheaton Chevrolet Cadillac advertised a price that was in my opinion fair . Shawn my salesman was excellent replied to all my inquiries in a timely ma Wheaton Chevrolet Cadillac advertised a price that was in my opinion fair . Shawn my salesman was excellent replied to all my inquiries in a timely manner answered all my questions and is someone I would recommend to my friends. I had the kind of car buying experience I love no back and forth from salesperson to sales manager no pressure and no wasted time . I actually flew from Ontario to Edmonton was met at the airport by Shawn driven to the dealership signed my papers paid for my car and was on my way . I could have spent a week driving to different dealers in southern Ontario and wasted a lot of my time doing that salesperson to sales manager game . In closing everyone I interacted with at Wheaton Cadillac was a pleasure to deal with . More
Amazing and Wonderful Don Wheaton Dealership Experience Ethan Shaw the sales consultant has empathy with us; he is instinctive and knows what vehicle we want and could afford. He even delivered our GMC Terr Ethan Shaw the sales consultant has empathy with us; he is instinctive and knows what vehicle we want and could afford. He even delivered our GMC Terrain right in front of our doorstep so I don’t have to take the bus with the kids in picking up the vehicle! Tim Florek of the Finance department has been very accommodating and precise in dealing with us. He understands our vehicle needs and helpful in giving us options! More