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Don Wheaton Chevrolet GMC Buick Cadillac Ltd.
Edmonton, AB
1,003 Reviews
The heartbeat of Edmonton and Western Canada's largest General Motors Distributor, selling vehicles by Chevrolet, Buick, GMC, Cadillac and Corvette.
Don Wheaton has been servicing Edmonton, Leduc, Sherwood Park, St. Albert, Spruce Grove, and Northern Alberta with pride since 1963.
We would be proud to take care of all your new vehicle, pre-owned vehicle, financing, vehicle service, and auto parts needs in the Edmonton area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,003 reviews
May 23, 2019
Buick Enclave Cassidy and Tim were awesome to deal with, being a first time buyer I was intimidated but both of these men put me at ease and were able to show me th Cassidy and Tim were awesome to deal with, being a first time buyer I was intimidated but both of these men put me at ease and were able to show me the options available to me. I have already given out Cassidy's name and will be back when the time comes. More
by JayBee
May 20, 2019
Really wasted my time I had done a great deal of investigation, totally decided I wanted a new Chevrolet pickup, As luck would have it the only vehicle in the entire city I had done a great deal of investigation, totally decided I wanted a new Chevrolet pickup, As luck would have it the only vehicle in the entire city that ticked all the boxes was at Don Wheaton, and oddly enough they had it at what appeared to be the lowest price. I called the day ahead and checked for availability and made an appointment. Dileep told me that he would not be in that day, due to it being his birthday. But would leave me in the capable hands of Corey. They assured me they would bring the truck around and have it ready for me. As we pulled up we saw them pulling up what I suspect would have been the vehicle I had asked to view. I never found out because we never actually got to see it. We reported to reception and let them know we were here, and soon Corey showed up to ask that we wait a few and he would send another dealer by to help us. There we handfulls of dealers there, and as far as I could tell on the whole lot there was only one other customer, and my wife and I, but in the end, no one ever came, we waited 45 minutes and then left. Excusing ourselves and cancelling the appointment. They may have been busy, but if they were it did not appear so to me. More
by j p
May 18, 2019
Purchased New Blazer Of all my experiences purchasing vehicles this was by far the best one. the sales team were extremely knowledgeable about the vehicle and very laid ba Of all my experiences purchasing vehicles this was by far the best one. the sales team were extremely knowledgeable about the vehicle and very laid back not pushy at all. The Financing department was a very pleasant experience and they were very hardworking to get you the very best deal I will always bring my business back to this dealership and strongly recommend them to everyone. Thank you for all that you have done to get me into my new vehicle More
by racerman888
May 14, 2019
Keyless entry programming Went to Wolfe Cadillac on Saturday to see if I could get a couple of new fobs programmed and was told they only had apprentice mechanics in on the wee Went to Wolfe Cadillac on Saturday to see if I could get a couple of new fobs programmed and was told they only had apprentice mechanics in on the weekend, I asked how much it would be to have this done and was told $85.00, I then made my way to Wheaton's were I spoke to a service advisor and was told they couldn't help me that day but I could bring it in during the week. I asked how much it would be and was told 0.5 hour which is what Wolfe told me so i made an appointment for Monday. When I arrived I spoke to John McAvoy and right away he was telling me it would take an hour around $150. I told John I was in on Saturday and was told 0.5. This morning before going to Wheaton's I grabbed a new ignition key so I'd have an extra when I mentioned this to John his first words were we'll have to charge you more for this if you want to have it programmed my reply was I'd do it myself as (I thought it was like my Chevy and Pontiacs where you just cycled the good key then immediately cycled the new key) which it wasn't. They got my car into the shop and a tech finnaly started to work on it and next thing John is calling me to say the reciever in the car was not accepting signals and asked me if i wanted them to spend more time to find the problem but it would cost me more, I said go ahead as I wanted to know if I needed to pull a new receiver out of a parts dealer in the US cause all the Canadian suppliers were saying discontinued no longer available for sale, I found a new one online. In the end the Tech # 413 disconnected the receiver and reconnected it and it started working again so he was able to program my 2 fobs so I left feeling good about the car but bad as I feel I was mislead on pricing. If John really knew his product he would have informed me there was no self programming on my Caddy. I'm sure my car is not the first to need a receiver reset which should be part of the fob programming procedure, I watched the Tech from the moment my car was brought into the shop and he finally started working on it which was about 20 minutes total yet I was charged 0.8 so $ 122 labor, 19.52 Misc for a total of $ 148.60 . When John let me know it was done I asked if they had programmed my extra key and he replied no you said you'd do it yourself, again I didn't realize self programming was not an option so when I got home I tried setting up my key but failed, my point being the Tech already had the scan tool hooked up to the car but I would have to pay even more for a 2 minute job so now I'll have to make another trip and pay more to have an extra key for this car. Maybe if we were charged quoted rates a lot of people wouldn't have such a negative feeling about using dealership service departments. There is no customer development or retention at this dealership all it's about is we'll have to charge you more, so sad. Once they have your car your a hostage not impressive at all every little thing is we'll have to charge you more. You can probably get just as good of service at much better pricing elsewhere. Should have gone Wolfe for the real Caddy experience. Don't feel good about Wheaton's at all. More
by Car nut
Employees Worked With
May 13, 2019
Excellent service all around Nothing but amazing service from Husan from the moment I walked into the dealership. He supported us through every part if the vehicle purchase in the Nothing but amazing service from Husan from the moment I walked into the dealership. He supported us through every part if the vehicle purchase in the best possible way. From showing me exactly what I wanted with a price tag I liked, along with helping to collect personal papers to ensure my weekend pick up, his customer service is excellent! Everyone I came into contact with at the dealership was great and I thank you all for making my vehicle shopping experience so great. More
by SherSmi
May 10, 2019
New car experience The salesman i dealt with was cassidy he was very helpful all the way from the beginning inquiries to the end of the sale. Even after he walked me th The salesman i dealt with was cassidy he was very helpful all the way from the beginning inquiries to the end of the sale. Even after he walked me through all the options on the vehicle sat through the onstar set up so very thorough my experience was very satisfactory More
by Lahutton
May 04, 2019
Great experience 👍 The dealership has a great atmosphere and all of the staff is very friendly and helpful. I noticed the sales team was helping and supporting each othe The dealership has a great atmosphere and all of the staff is very friendly and helpful. I noticed the sales team was helping and supporting each other with their clients. I had a few things to get done to get back home the same day. Stephen picked me up at the airport took me out for breakfast and then directly to Jason to get all the paperwork in order. I didn’t wait around for anything, they were on point. Great experience overall👍 More
by Cadillac Fish
April 30, 2019
Excellent experiance Very knowledgeable and helpful staff. Helped find the best car for my needs. Overall a very satisfactory experience. Would recommend the dealership to Very knowledgeable and helpful staff. Helped find the best car for my needs. Overall a very satisfactory experience. Would recommend the dealership to anyone looking to by a GM vehicle. More
by Nissan Fan
Employees Worked With
Nik Jr., Corey Sayer, Husan Tahir
April 25, 2019
Professional Very Happy to announce that I am now the proud owner of a 2018 Chevrolet Spark..... this was not possible if not for Husan Tahir. Tim Florek is a wiza Very Happy to announce that I am now the proud owner of a 2018 Chevrolet Spark..... this was not possible if not for Husan Tahir. Tim Florek is a wizard on his computer, in no time and a little conversation the papers were printed and ready for my signature. Thanks More
by Sharon
April 23, 2019
Exceptional service Husan Tahir helped me straighten out passed issues with my other vehicle and was able to get me my dream car (2019 Camaro). Also wish to acknowledge t Husan Tahir helped me straighten out passed issues with my other vehicle and was able to get me my dream car (2019 Camaro). Also wish to acknowledge the great help of Jason Mann for the financing application approval. Very pleasant and courteous to deal with. More
by Gord
