Don Valley Volkswagen
Toronto, ON
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Leasing a car from Don Valley Volkswagen was a fantastic and painless experience. We knew what we wanted and never felt pressured into anything we didn't feel comfortable with. We delt with Chloe Simpson wh and painless experience. We knew what we wanted and never felt pressured into anything we didn't feel comfortable with. We delt with Chloe Simpson who was simply wonderful. She was honest, trustworthy and very open to questions and was very knowledgeable. She puts her customers first and that was apparent as soon as we walked in the door. When we picked up the car, she went through every button and dial and is open to any questions via text, phone and email. This is a dealership who isn't looking to scam or take your money or trick you into what you don't want or need. If you are looking to for a Volkswagen in Toronto, this is the place to go. Steve More
Chloe was very professional and Friendly. I bought my Chloe was very professional and Friendly. I bought my Tiguan through her and now I have my car and a good friend. I would always be ever happy to r Chloe was very professional and Friendly. I bought my Tiguan through her and now I have my car and a good friend. I would always be ever happy to recommend her to all my friends. We are please with the service and happy to deal with Chloe Simpson and the VW dealership. Kash Krishnan. Ca, CPA, CMA A Very happy customer & owner of Tiguin More
Peter provided excellent service and knowledge. Came into dealership with exact price point that I was not willing to go over and Peter was able to meet it. Very Friendly and personable. Would high rec into dealership with exact price point that I was not willing to go over and Peter was able to meet it. Very Friendly and personable. Would high recommend Peter on your next visit to Don Valley Volkswagen. More
I called the dealership regarding an ad from Auto Trader. I was kindly passed off to James, and never looked back. James (and everyone else at the dealership), was welcoming and over the top helpful. James e I was kindly passed off to James, and never looked back. James (and everyone else at the dealership), was welcoming and over the top helpful. James especially made our car-buying experience smooth and successful. The team at Don Valley did everything the could to assure the customer was happy. Thanks again! More
Dealt with Wray on both occasions, a couple years apart, and he is absolutely horrible. Told me that I couldn't afford the car as we went for the test drive. When I mentioned that I didn't like the panora and he is absolutely horrible. Told me that I couldn't afford the car as we went for the test drive. When I mentioned that I didn't like the panoramic sunroof he scoffed and told me that I DO NOT need a sunroof that opens all the way because I WILL NOT use it...no one does. The panoramic roof was good enough. When I asked about vehicle colour he YELLED at me. Yes... YELLED. Apparently colour should not be a big deal to me and he only had one of the vehicle I wanted and HE felt the colour was good enough. I told him that's because it's geriatric beige and I'M too young to drive that colour. For the second time I left the dealership without a VW and went to a competitor. More
I've known my service advisor for many years and have trusted her with the well-being of my car. I have never had to return my car for something that has been done wrong the first time. The waiting area trusted her with the well-being of my car. I have never had to return my car for something that has been done wrong the first time. The waiting area is comfortable with newspapers and television. There is also complimentary wifi for customers to use while waiting. The option of getting a drive is also offered at the time my car is dropped off. More
We've never had service like the service we got from Peter. We're recommending this dealership to all of our friends. Really great price, super knowledgeable and very accommodating. Peter. We're recommending this dealership to all of our friends. Really great price, super knowledgeable and very accommodating. More
This is the most professional dealership i have been to.The information package that came with the car was exceptional.The attention to the customer experience is evident from start to finish.When i pic to.The information package that came with the car was exceptional.The attention to the customer experience is evident from start to finish.When i picked up my car Chloe spent 30 mins going over the functions and operation of the vehicle, as well as the after sales follow up.If you are thinking of purchasing a Volkswagen see Chloe. More
I enjoyed my purchase transaction with Chloe Simpson at Don Valley Volkswagen because she was friendly, gave me all the information I needed, was patient while I test drove 8 different cars throughout the Don Valley Volkswagen because she was friendly, gave me all the information I needed, was patient while I test drove 8 different cars throughout the week, and best of all she did not pressure me to make a decision quickly, nor did she try to sway me in one direction or the other, which I really appreciated. Overall I felt she was kind and objective, and I would definitely do business with her again. Pleasant experience overall! More