Back

Don Valley Volkswagen

Toronto, ON

3.1
157 Reviews

1695 Eglinton Ave East

Toronto, ON

M4A 1J6

Directions

By Type

Showing 157 reviews

January 31, 2014

so bad, so expensive service, worst customer service. I strongly not recommend this place. Estimates not reliable, if you want to pay for nothing - go ahead! I'm out More

by ungry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
everyone
January 11, 2014

My whole family has purchased cars from James for years and we followed him to don Valley from his previous dealership! We visited the dealer with our two young kids and everyone was very accommodating. More

by Jsadofsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Setzer
December 11, 2013

Visited after finding listing for a passat on auto trader. When I got there, they directed me right towards James and he was a very nice gentleman. Knowledgeable about the car, friendly, and gave me More

by Passat3.6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Setzer
December 05, 2013

Chloe Simpson did a great job getting this deal done-efficient and quality service from a true professional. Made the buying experience fun again. Would recommend to friends! More

by Toppgunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Simpson
November 21, 2013

Leasing a car from Don Valley Volkswagen was a fantastic and painless experience. We knew what we wanted and never felt pressured into anything we didn't feel comfortable with. We delt with Chloe Simpson wh More

by Steve_1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Simpson
November 14, 2013

Chloe was very professional and Friendly. I bought my Chloe was very professional and Friendly. I bought my Tiguan through her and now I have my car and a good friend. I would always be ever happy to r More

by Kash Krishnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Simpson
November 09, 2013

I was looking for a car with specific wantsand lucky for me I was served by Peter. Very professional service and I would recommend him to anyone. More

by mchung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Notis
November 08, 2013

Peter provided excellent service and knowledge. Came into dealership with exact price point that I was not willing to go over and Peter was able to meet it. Very Friendly and personable. Would high rec More

by Milo59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Notis
November 01, 2013

I called the dealership regarding an ad from Auto Trader. I was kindly passed off to James, and never looked back. James (and everyone else at the dealership), was welcoming and over the top helpful. James e More

by bsherrard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Setzer
October 31, 2013

Dealt with Wray on both occasions, a couple years apart, and he is absolutely horrible. Told me that I couldn't afford the car as we went for the test drive. When I mentioned that I didn't like the panora More

by mpg6
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wray Bassett
Oct 31, 2013 -

Don Valley Volkswagen responded

I would like to speak to you about your experience here atDon Valley VW. I apologize for any inconvenience or misunderstanding and would like to discuss how we can resolve the issue. Please contact me. Michael Martan 416-751-3131 ext 800

Oct 31, 2013 -

mpg6 responded

On the first visit we actually planned on buying two cars. Wray's attitude towards us was horrible. When I returned on a different occasion I almost walked out of the dealership when told that he would be assisting me. I told him how much I wanted to spend and rather than adjust the numbers and, let's say, tell me I need to adjust my down payment he simply slid the paper across the desk and told me "I guess you can't afford it". AGAIN!! There really isn't anything to discuss. Btw, I was speaking to a colleague about cars and mentioned that VW was my "first love" since I was a teen.. she told me not to get one. Coincidentally, she's a client of your dealership and is DYING to turn in her keys.

...
8
...