Don Valley Volkswagen

Will was great at answering service questions I had when checking out the 2012 Golf. I found this to be a very positive experience as many other dealers I have visited fell short on their support of service checking out the 2012 Golf. I found this to be a very positive experience as many other dealers I have visited fell short on their support of service questions. Great experience with VW! More

Bernard and everybody at the dealership were great. I contact many dealerships in the Toronto area to purchase my first car and they were the most helpful from the beginning over e-mail and then in perso contact many dealerships in the Toronto area to purchase my first car and they were the most helpful from the beginning over e-mail and then in person which made the whole process much easier. I purchased a pre-owned 2008 Passat which I am very happy with. More

My first experience with Richard in the Service dept was over the phone. He answered all my questions courteously and made me feel comfortable bringing my car into the dealership over the phone. He answered all my questions courteously and made me feel comfortable bringing my car into the dealership More

Emil and Loretta were both instrumental in us purchasing another vehicle from VW. Loretta has been servicing our vehicle for over six years and with no complaints. Emil was very thoughtful in helping us to another vehicle from VW. Loretta has been servicing our vehicle for over six years and with no complaints. Emil was very thoughtful in helping us to identify the most suitable vehicle for our family. He listened to our requirements and recommended a very good option which we bought. More

We were in the market for a roomier family car and looked at a number of different car models and dealerships in our search. Our experience at Don Valley VW was positive and professional starting with Bridg at a number of different car models and dealerships in our search. Our experience at Don Valley VW was positive and professional starting with Bridget and extended to Will in the Servicing department, helping us setup our Sirius XM satellite radio services Bridget took the time to review the many details and options available to us and was genuine, detail oriented, thorough with making all arrangements and setting expectations with us while staying attentive to our needs and requests. This is the second car we've purchased from this dealership and the experience remains positive. We love the new addition to our car family and driving it has been a a lot of fun. My husband and I have enjoyed the experience of driving VWs for most of our adult lives and we look forward to turning to Don Valley VW when our daughters are ready for their first car! Thanks Bridget and Team!! More

Chloe made the process of buying my new 2012 Jetta easy and delightful. always enjoy comming back to the dealer for service. Highly Recomend Chloe and this dealership! and delightful. always enjoy comming back to the dealer for service. Highly Recomend Chloe and this dealership! More

I had a great overall experience at Don Valley Volkswagen. I obtain a great trade-in value for my car and a great deal on an almost brand new Golf. Volkswagen. I obtain a great trade-in value for my car and a great deal on an almost brand new Golf. More

Chloe and Darren are professional, knowledgeable and friendly. Made us feel at ease throughout the purchase experience. Went beyond our expectations to provide a positive customer experience. Will def friendly. Made us feel at ease throughout the purchase experience. Went beyond our expectations to provide a positive customer experience. Will definitely recommend to friends and family. Dino and Mary More

A little note to acknowledge my appreciation of your kindness, professionalism, knowledge and courtesy shown us for our time at your esteemed dealership. You are an excellent salesman and representative kindness, professionalism, knowledge and courtesy shown us for our time at your esteemed dealership. You are an excellent salesman and representative of your dealership and the VW brand. Must add that I travelled about 400 KM on the car in the long weekend and it is perfect in every way. Must add also that my colleagues at work were quite impressed with the car and its exterior and interior finish. Like I mentioned to you, most cars on the road do not measure up to a VW and it puzzles me most I never looked at one all these years although your TV spots are so eye-catching. Well, rest assured I am not buying anything but VW henceforth. All the best James. More

When I was looking for my very first Brand New Car, I knew it had to be a Volkswagen. I wanted quality,comfort,style and I wanted something that I knew would retain its value.I chose Don Valley Volkswage knew it had to be a Volkswagen. I wanted quality,comfort,style and I wanted something that I knew would retain its value.I chose Don Valley Volkswagen because the location is convenient for me, but I continue to go there for service, because they are amazing! When I bought my car (a lovely Jetta) Emil Paloma was my Sales Adviser. I don't know if that's his official title, but he was so much more than a Car Salesman. He helped me every step of the way, helping me make the decision of which Jetta was best for me and making sure I got the Colour I wanted. (silly, but true, the colour was Really important to me). He treated me with respect and more importantly, he treated my 2 Teens (aged 14+16) respectfully. They both plan on buying VW's when they're ready to buy.(and Yes, it will be from Emil) To let you know how impressed I was and am with Emil, I referred my Boss to him, and she happily bought a Jetta from Emil at Don Valley Volkswagen too. As far as the service department goes, they are terrific. They remind me via e-mail and phone when it's time to get my oil changed or winter tires changed, and always get my car back to me when they say it will be ready. I also love that it's always clean and fresh smelling. I am a Realtor, and I know the value of customer care. I have a great deal of respect for companies and individuals who go that extra mile to make sure that their clients are Thrilled with their experience. Don Valley Volkswagen has my business for LIFE. Sincerely, Sylvia Huizinga + Fritz ( my Jetta) More