Don Valley Volkswagen

My friend recommended seeing Chloe Molloy, as I was interested in purchasing a Jetta - and I'm thankful she did. Chloe was an absolute pleasure to deal from the first hello - she was friendly, very kn interested in purchasing a Jetta - and I'm thankful she did. Chloe was an absolute pleasure to deal from the first hello - she was friendly, very knowledgable about the vehicle and extremely patient (as I test drove two different vehicles). I didn't feel pressured to make a decision - she provided honest counsel every step of way. At the vehicle pick-up, she took her time to take me through every last detail - from the outside to the inside, even taking the time to connect my iPhone to the Bluetooth! I would highly recommend Don Valley Volkswagen, especially Chloe Molloy! Erica V. - happy & proud owner of 2013 Jetta TDI More

Honestly, we weren't even planning on dropping by this dealership. But, my friend thought we should check out what they have. Turns out, they have a couple of vehicles I have on my short list. Chloe this dealership. But, my friend thought we should check out what they have. Turns out, they have a couple of vehicles I have on my short list. Chloe was really attentive, helpful, and friendly which is a big plus. I ended up purchasing my car that day. More

On 07/18/2012 I gave 5 stars for everything, "forgiving" the superficial car wash. Now I had the 30,000km service. My only concern was (again) about the speedometer showing 6-7% more. Richard Ye "forgiving" the superficial car wash. Now I had the 30,000km service. My only concern was (again) about the speedometer showing 6-7% more. Richard Yeung was the first to know that this is the German standard. He was professional and knowledgeable in all matters, so the 5 stars are well deserved. The car service itself was not the best. I declined the oil change. It took about 1.5h including replacement of the seat bolts, a VW manufacturing issue. The bad part is that my car came out scratched. A superficial scratch across the engine hood, as if they put something there when the hood was up (engine cover maybe?). This scratch came off with a little bit of car polish. Also, one of the aluminium wheels was scratched, on the inside, as if it was hanged on a 2 inch-wide flat hook, right beside the inflation valve. Yes, by the people who are supposed to take care of my car, paid by me. The car wash was (again) sub-mediocre. I washed the car myself the day before, it only had some mosquitos/flies on the front side. After the service all the car was stained, especially the windows. And it is is annoying thet you get the "we aim for 10, if you are not satisfied..." When you claim to be a car specialist it shouldn't be difficult to see that the car is stained? It takes exactly 30 seconds to wipe the windows, forget the rest of the car. The good part: after the service the fuel consumption was better, maybe the air filter, maybe they updated the engine computer. The price: after some search on the Internet I found out that the service price is on the fair side, you'll have to search more to save a few $, and it might not be close to your home. Bottomline: I would still recommend this dealer, but stay alert and watch them through the window, services are using beginners for simple operations. More

Daniel was very helpful with providing information and even suggesting what questions I should ask the competition if I was comparing deals and prices offered by other dealers. He was not pushy and maint even suggesting what questions I should ask the competition if I was comparing deals and prices offered by other dealers. He was not pushy and maintained a pleasant disposition throughout our interaction and negotiations which generated a lot of comfort in working with him and others in the dealership. He was very responsive and attentive to details. More

I had the worst experience from a car dealership. These people auction cheap damaged cars from Quebec and sell them in Ontario. They fake the pre-owned certified report , so unless you are not a technical people auction cheap damaged cars from Quebec and sell them in Ontario. They fake the pre-owned certified report , so unless you are not a technical person with car experience, you'll not notice hidden issues which will translate later into problems. Don't trust the sales person and don't sign the purchasing agreement before all the issues had been fixed and had an inspection from an independent mechanic. As I said, their pre-owned certification report is done internally and they hide car issue just to do the sale. Then if you get the car and go back to them, they laugh in your face and tell you that you have to pay just to look at the car. I'll learned my lesson and never will go back to this dealership. This dealership should be closed as they damage the vw manufacturer's name. More

I've always had an amazing experience at Don valley Volkswagen. This is my third car and James has sold me all three. He is always very friendly and knowledgable. Always professional and reliable. I wo Volkswagen. This is my third car and James has sold me all three. He is always very friendly and knowledgable. Always professional and reliable. I would not go anywhere else and would recommend that all my friends buy their cars from James. More

This was our first VW purchase, and our first experience with Don Valley Volkswagon. From our initial visit to the finalized purchase, all the staff we encountered couldn't have been more professional, cour with Don Valley Volkswagon. From our initial visit to the finalized purchase, all the staff we encountered couldn't have been more professional, courteous, helpful and obliging. We felt we were being treated with complete honesty and fairness. Our questions were answered fully and the staff went out of their way to make our purchase as seamless as possible. They even humored our 13-year-old son, who is our self-designated car expert, with the greatest good nature and respect. The new car is great and we anticipate an excellent service and maintenance relationship with the dealership. More

My husband and I went to "just look" at a newer car for us, a used VW, I was not expecting to buy anything, let alone the exact car I wanted. Chloe came outside to great us, and knew just about eve car for us, a used VW, I was not expecting to buy anything, let alone the exact car I wanted. Chloe came outside to great us, and knew just about every used car that was for sale. My husband really liked the look of a Rabbit over the Golf (which is what I figuered we would eventualy be getting) I didn't think we could afford a Rabbit. Chloe started talking about payments and interests rates, which to me means nothing, but for my husband to hear that we could get 1.9% interest, that perked up his ears. I took the Rabbit for a test drive, loved it before we even left the lot. On the test drive Chloe was very knowledgeable of all the features of the car. She is/was very easy to talk to and seemed to understand what I wanted in a small car! After the test drive, my husband went to talk "numbers" with Chloe. She made the sale very easy, gave us the price what we could afford! Gave me the car I really liked and wanted. Thanks Chloe for the great service and the great car! I will definitely recommend Don Valley VW for used or new cars! More

Chloe was very helpful and efficient during the process of my purchasing a used VW Golf. She was also very good at following up with me a few weeks later. On top of all that, I am also loving my car! of my purchasing a used VW Golf. She was also very good at following up with me a few weeks later. On top of all that, I am also loving my car! More

After researching VW (this is our first ownership of this make) I began to look at Toronto and surrounding dealerships. I was looking for a demo, and a CC specifically. The internet site brought me immedia make) I began to look at Toronto and surrounding dealerships. I was looking for a demo, and a CC specifically. The internet site brought me immediately to the Don Valley dealership. When I saw the car On February 23, 2013 we knew before testing it out that our minds had been set (our son-in-law had recently purchased an Audi and had us convinced on German manufactured vehicles). A very pleasant experience, our sales rep. Bernard Cannon was excellent, answered all of our questions, was not rushed, and added a personal touch. All of his associates gave attention to detail (Boris and Richard), including having the vehicle ready in short notice. We live in the Hamilton area, but will definitely return the CC for its first maintenance and of course coffee with Bernard. This gentleman will do very well in his field of experience! Thanks Don Valley VW! Chuck & Mariam. More