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Dodge City Auto

Saskatoon, SK

4.5
919 Reviews

2200 - 8th Street East

Saskatoon, SK

S7H 0V3

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Showing 919 reviews

March 09, 2020

Tom Moses was a very good salesman to deal with!Made my visit to buy my truck easy and enjoyable!I would recommend Tom to anyone! More

by 2020 Ram Sport
Recommend Dealer
Yes
Employees Worked With
Terry-Lynn Nugent, Tom Moses
Mar 10, 2020 -

Dodge City Auto responded

Thank you so much for your great rating! Our Dodge City Auto Ltd is always happy to provide our customers with professional, no-pressure sales the moment they walk through our doors. Enjoy your new ride, and thanks for the recommendation!

March 02, 2020

Awesome people to deal with. I've purchased a couple trucks from them now and the sales staff is very accommodating. Trent Watts is an absolute pleasure to deal with and I will definitely continue doing More

by Brydon Ozmun
Recommend Dealer
Yes
Employees Worked With
Trent Watts
Mar 03, 2020 -

Dodge City Auto responded

Thank you for your wonderful review, Brydon! Our team at Dodge City Auto Ltd appreciates the great feedback we receive from all our customers, new and returning, about our amazing staff and the great service they give. Thank you for your loyalty all these years, and take care!

February 25, 2020

The Parts Manager is offensively impolite! This man yells at his staff in front of customers. He's deeming to woman and generally treats all people like trash. I'm confused as to why this man s More

by wr87302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Finke
Feb 27, 2020 -

Dodge City Auto responded

Thank you for your feedback. We regret to hear your experience may have been anything less than perfect. The Team at Dodge City works hard to create a comfortable environment for customers and we want to reassure you that this is not the normal state of our business. Heather is the Service Manager and has been managing the Dodge City Service department for 2 years and there has not been any instances like you described in the last 2 years. If you have any additional feedback we would appreciate it if you would reach out to Heather Nicholson at hnicholson@dodgecityauto.com. Thank you and have a nice day!

February 20, 2020

Best Auto Buying experience yet We first bought a new Ram from another dealer and they wrecked our truck delivering it to us, not only that, we were treated horribly the entire time, More

by J Schwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Elliott, Terry-Lynn Nugent, Kaytlynn Thebeau
Feb 24, 2020 -

Dodge City Auto responded

Thank you very much for your review of Dodge City Auto! We appreciate the kind words and are happy to hear you're enjoying your new Ram. Making sure our customers drive away in something they love is a huge priority for us. We can't wait to see you again!

December 12, 2019

Service dept. overpriced, deceptive and rude. Bought the vehicle from Dodge City. Pleasant experience. Service dept. experience: not good. Won’t Go back for either service or new vehicle More

by gerry.hawke
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Colin Barnes, Terry Mines
Dec 16, 2019 -

Dodge City Auto responded

Hi Gerry, We are very sorry to see that your experience at the dealership did not meet your expectations. I would like to discuss your experience with you directly. Please feel free to reach out to Heather at hnicholson@dodgecityauto.com. Have a great day.

December 06, 2019

Zero stars I’m so disappointed in this service. I really wish Dodge city auto respected there customers and would give them a call back. I have had an issue with them since February 2019. They have not ev More

by Telle
Recommend Dealer
No
Employees Worked With
Larissa Sargeant, Madison Kasko
Dec 10, 2019 -

Dodge City Auto responded

Hi, Telle. We are sorry to hear about the experience that you are describing. We want to assure you that we take customer service very seriously and this is not the norm for us. Please reach out to Kevin at kstrunk@dodgecityauto.com to discuss your matter. Thank you and take care!

November 19, 2019

5 Star Thank you to Jeff Hartley & Tamara Frerichs for an Awesome experience at Dodge City!!! They got me into the truck I wanted and I got amazing service, have never went back to the same dealer twice but More

by Tanzo44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Frerichs, Jeff Hartley
Nov 21, 2019 -

Dodge City Auto responded

Wow, thank you for the glowing five-star review! At Dodge City Auto, we know that amazing service can make a big impact when it comes to choosing a vehicle, and we're thrilled to hear we exceeded your expectations. We look forward to serving you for all of your vehicle-purchasing needs in the future. Have a great day!

November 15, 2019

Awesome I'm glad I decided on a new warlock!!! Love my truck staff make you feel like family. Amazing service Bill and Terry-Lynn Brenda More

by burnzie60@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Elliott, Terry-Lynn Nugent
Nov 18, 2019 -

Dodge City Auto responded

Thank you for sharing such excellent feedback for our team at Dodge City Auto. We know that friendly, personalized service makes a big impact, and we're thrilled to hear you are enjoying your new Warlock! We hope to see you again soon; have a great day!

October 16, 2019

Terrible customer service Worst place in the whole wide world! Rude, is an understatement. They rip people off like you wouldn’t believe. I have had no choice but to take my ca More

by Figure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew , Glenda McTavish, Gerard Bouvier
Oct 17, 2019 -

Dodge City Auto responded

If you'd like to discuss your concerns, we would be happy to hear from you. To help us better understand your situation, we can search your specific vehicle and situations that you may have experienced with your vehicle. We aim to provide a high level of customer service to all of our customers, and we are deeply sorry if you feel that we missed the mark for you. Have a great day; take care!

September 16, 2019

not trustworthy Dodge City Motors gladly sold me the vehicle of my choice but completely abandoned me when it came to warranty work or service repairs. I purchased e More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah, Kevin Strunk, Terry-Lynn Nugent
Sep 23, 2019 -

Dodge City Auto responded

Hi, Brian. Please accept our sincerest apologies if your experience was not what you were expecting. We pride ourselves on our transparent service and would like the opportunity to make this right for you. Please reach out to us at hnicholson@dodgecityauto.com so we can sort this out. Have a great day!

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