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Dodge City Auto

Saskatoon, SK

4.5
916 Reviews

2200 - 8th Street East

Saskatoon, SK

S7H 0V3

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Showing 916 reviews

April 26, 2025

don’t tell me 1100hr and then not have my car done until 1600hr. At least if I knew! More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miquela Desrosiers
April 25, 2025

Sales was awesome. Service department you should avoid. Communication doesn't exist they ignore you and don't respond or call you back. More

by Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenda McTavish, Brent Wright, Chad Walcer, Miquela Desrosiers
April 25, 2025

The customer service rep Glenda was just awesome. They fixed my car in no time. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda McTavish
Apr 25, 2025 -

Dodge City Auto responded

Hi there! Thank you for your delightful review. Providing top-notch customer service is our priority, and we’re glad to hear that Glenda took great care of you and that your car was fixed in no time. We’re always here when you need Dodge City Auto Ltd.

April 19, 2025

Need a bigger wait area. Otherwise the service was good. Was told they didn't want anybody hanging around there More

by eugeneperehudoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miquela Desrosiers
April 18, 2025

I was referred to Dodge City 8th St by my son and he was not wrong!!! Amazing Customer Service can't say I have ever felt more at ease. Raving reviews from friends I know that bought vehicles there also. A More

by pelletierfj2009
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda McTavish, Larissa Sargeant, George Rouffosse, Miquela Desrosiers
Apr 22, 2025 -

Dodge City Auto responded

Hi there! Thank you for recommending Dodge City Auto Ltd. Providing exceptional customer service is our priority, so we're glad your son referred you to us and that our team made you feel comfortable and well taken care of. We can't wait to assist you again in the future!.

April 18, 2025

Glenda booked my Jeep in for an oil change and was very accommodating in finding a day that worked for my schedule More

by KMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda McTavish
Apr 23, 2025 -

Dodge City Auto responded

Hi there! Thank you for your excellent Dodge City Auto Ltd review. We always strive to make things as convenient as possible for our customers, and we're glad to hear that Glenda was able to find a time that worked with your schedule for your Jeep’s oil change. Thank you, and we’re here whenever you need help.

April 18, 2025

The staff did a wonderful job, waiting on a part its been a week why does a simple cable take a week to arrive ?? Once again the staff were wonderful! More

by rob27813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenda McTavish, Larissa Sargeant, Miquela Desrosiers
Apr 25, 2025 -

Dodge City Auto responded

Hi there! We're sorry to hear about your experience. This is not the level of service we strive to provide, and we apologize for the delay in the arrival of the part. On a positive note, we're glad our staff provided excellent service. We truly value your feedback and are doing our best to expedite the process. For further assistance, please feel free to contact us at (306) 374-2120. Thank you, and we're here to help.

April 17, 2025

Service dept is not good ! I had a scheduled vehicle service appointment to address a missing door cover that the service team failed to install during the previous visit. The More

by Lea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenda McTavish, Miquela Desrosiers
Apr 23, 2025 -

Dodge City Auto responded

Hi Lea, we apologize for the delay and the communication issues you encountered. Providing quality service is our top priority, and it seems we fell short during your visit. We are currently addressing this with our team internally to prevent future occurrences. If you're open to it, please contact us at (306) 374-2120 so we can make things right and restore your confidence in our services. Thank you, and we're here to help.

April 14, 2025

Terrible service booked 2015 dodge ram for fuel leak and front CBH boots took truck in and they couldn’t get fuel line which I told them I needed. Then they didn’t tell me it never came in when I brought tr More

by Derele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenda McTavish, Larissa Sargeant, George Rouffosse, Miquela Desrosiers
Apr 23, 2025 -

Dodge City Auto responded

Hi Derele, we're sorry for the inconvenience caused by the parts delay and the lack of communication. We strive to provide top-notch service, and we regret that we didn’t meet your expectations. We'll be looking into this issue internally to ensure better communication and timely repairs in the future. Please call us at (306) 374-2120 for further assistance. Thank you, and we are here to help.

April 04, 2025

These guys are Amazing, were feom Alberta, driving to Humboldt and Jeep had Death Wobble by Oyen. Hit the ditch hard and thankfully missed the semi coming at us. Track bar broke and lost steering. Tow More

by kev.kosik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda McTavish, Miquela Desrosiers
Apr 15, 2025 -

Dodge City Auto responded

Hi there, thank you for sharing your experience with us. We're glad that our team was able to assist you promptly and get you back on the road safely. Your kind words mean a lot, and we're pleased we could help during such a challenging situation. Safe travels!

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