Dodge City Auto

I was greeted promptly for my service appointment and didn't wait long to have all needed documentation reviewed. I was offered a courtesy ride but didn't need it. Picking up my vehicle was efficient as didn't wait long to have all needed documentation reviewed. I was offered a courtesy ride but didn't need it. Picking up my vehicle was efficient as well! More

I have no problem with the service however my service advisor asked what phone number to call when the work was completed. They used a different phone number and I missed the call which delayed the retu advisor asked what phone number to call when the work was completed. They used a different phone number and I missed the call which delayed the return of my vehicle. Not impressed. More

Excellent Customer Service. Bill and Chris went above and beyond. Thank you for your assistance. Bill and Chris went above and beyond. Thank you for your assistance. More

Oil change I received today I had noticed some oil splashed on the fender and the motor compartment splashed on the fender and the motor compartment More

Service is top notch never have a problem getting my vehicle in always done on time. vehicle in always done on time. More

Great service with Mike and the dodge city team. Got me on the road in no time. Overall excellent experience Got me on the road in no time. Overall excellent experience More

Always service with a smile and promptness. Feeling I was always well looked after. Will continue taking my car there Feeling I was always well looked after. Will continue taking my car there More

I love the truck and dealing with Phil was a great experience. I would buy again! experience. I would buy again! More

Very helpful, professional & did a great job with my vehicle, they were fair and courteous vehicle, they were fair and courteous More

Will keep buying vehicles from this dealership as the sales rep Chad is very good. However, their service department could be improved a bit. They are thorough on their inspections of the vehicle. When I sales rep Chad is very good. However, their service department could be improved a bit. They are thorough on their inspections of the vehicle. When I got an oil change through them, they found my left front shock to be leaking. Went to get it replaced (under warranty) and they found the right shock to also be leaking. So they ordered the right shock and scheduled me in to get both replaced at the same time. Two months after finding the left shock leaking they got them replaced (under warranty) and had to have a wheel alignment done (not covered under warranty). To have to pay $190 for a wheel alignment and not have the wheel be straight is kinda annoying. Once the warranty is up will be going elsewhere for maintenance so I can have my wheel straight. Front counter individuals at the service department are very very friendly and accommodating just feel the service quality could be improved. More