Dodge City Auto

Service is good; service advisor Johnathan is good. Appointment booker not so much: I phoned 306.374.2120 on Tuesday March 3, 2026 about 3pm and was given an appointment for 9am the following day. W Appointment booker not so much: I phoned 306.374.2120 on Tuesday March 3, 2026 about 3pm and was given an appointment for 9am the following day. When I arrived, there was NO RECORD of my appointment. Thankfully, Johnathan fit my car in! More

Brought my truck in to have lifters done in december spent almost 7000.00 just to have them fail within 2 months brought it back to have them replaced again and now the engine is knocking which was s no spent almost 7000.00 just to have them fail within 2 months brought it back to have them replaced again and now the engine is knocking which was s not an issue before taking to the shop I was told to replace the motor after Dumping 7000 the first time based on there own recommendation which More

We stood for over 1/2 hour just to talk to someone both times we had to go in to attend to this matter. The service staff seemed to struggle with what should be a relatively straightforward task of cutting times we had to go in to attend to this matter. The service staff seemed to struggle with what should be a relatively straightforward task of cutting and programming a key for a jeep - the product they specialize in selling. The basic ability to communicate what was required and the cost involved seemed to be beyond their capacity. The staff were inefficient and frankly rude especially the “service” representative who seemed to think it was appropriate to raise his voice when it finally dawned on him despite our repeated conversations with front desk staff that the key needed to be cut and wait for it-programmed to work. I would strongly not recommend this establishment. The service manager Mark whom we complained to directly was just as disinterested in providing customer service as his staff- saying he did his best to have the bill match the original quote. When I reviewed the bill it was still significantly more than quoted and contained a 25$ overcharge which I had to ask to be removed. I would however recommend the Nissan dealership in Saskatoon where service is above what you would expect they act professionally and where we happily went and purchased our new vehicle. Word to the wise check out the service centre before you buy a vehicle from someone. More

Very accommodating, they knew I was waiting so had things done as soon as possible done as soon as possible More

The service was quick and good I appreciate it was done too early then my expectations too early then my expectations More

Great service got me home safe and is always very helpful and they go out of there way at service to be kind and make life easier and they go out of there way at service to be kind and make life easier More

Consistency and reliable. Dealer is also approachable and answer all necessary questions. I promise to bring more people to buy cars from this great dealer Dealer is also approachable and answer all necessary questions. I promise to bring more people to buy cars from this great dealer More

Dealing with Josh and everyone at Dodge City was amazing. Looking forward in the future to doing more business with them. Looking forward in the future to doing more business with them. More

Pros: salesman Mike! He was awesome and found exactly what I was looking for. Cons: Dealership looks old and tired, The truck I brought was not professional cleaned wh He was awesome and found exactly what I was looking for. Cons: Dealership looks old and tired, The truck I brought was not professional cleaned when I collected it, The rims and tires had stickers still on them, the front radar and various other points still had delivery protective plastic on them, headlights and various panels had chalk markings on them from factory, This is pretty poor service considering the amount of money spent. Also once I got the truck home I found out it has an active safety recall on the truck which I was not warned about. More