Docksteader Subaru
Vancouver, BC
Filter Reviews by Keyword
By Type
50 Reviews of Docksteader Subaru
Great Experience and 2019 Forrester! Living on a Gulf Island creates some challenges when searching for a new vehicle. Arranging a deal from afar could be a problem, but my experience wa Living on a Gulf Island creates some challenges when searching for a new vehicle. Arranging a deal from afar could be a problem, but my experience was anything but. I appreciated Tiffany's video of my vehicle and especially the organized and punctual transaction meeting. Tiffany and Joyce Shi were beyond excellent, deserving a 6 or 7-star rating, out of 5! They were friendly, very knowledgeable, efficient, and a pleasure to deal with. Without hesitation, I can strongly recommend them. More
Very Poor New Car Buying Experience I bought a new Subaru from this dealership and had a very poor experience. After many faults in the entertainment unit of my new car plus issues of th I bought a new Subaru from this dealership and had a very poor experience. After many faults in the entertainment unit of my new car plus issues of the dealership damaging my door and also a recall for the vehicle which left me out of pocket. This was a new car but felt like I bought it used. The dealership has been unhelpful and unsupportive and does not stand behind their vehicles. I would highly recommend going somewhere else to buy your car. Even after speaking to the GM, he only cares about money and does not understand customer service More
Both Tiffany and Daniel were really helpful and friendly with my purchase. Loved the experience! They didn't serve me just to get me to buy one of their vehicles, but instead, they served me to meet my need with my purchase. Loved the experience! They didn't serve me just to get me to buy one of their vehicles, but instead, they served me to meet my needs and were extremely professional. Would definitely recommend my friends to shop with them in the future. More
I purchased a 2019 Subaru Forester at this dealership back in October 2019. The customer service I received was excellent. Daniel was helpful and patient. He answered all my questions and made the purcha back in October 2019. The customer service I received was excellent. Daniel was helpful and patient. He answered all my questions and made the purchase transaction pretty smooth. I would definitely recommend Don Docksteader to my friends and family members. I would give Daniel all stars for all categories listed. More
Nice people I knew what I wanted had a good experience good trade in value. Tiffany the sales woman I dealt with during my purchase was excellent I recommend buyi I knew what I wanted had a good experience good trade in value. Tiffany the sales woman I dealt with during my purchase was excellent I recommend buying from her. More
Low balled on trade-in Tiffany was excellent to deal with, but her manager low-balled us on a trade in offer and refused to negotiate to a reasonable price. Wouldn't even ma Tiffany was excellent to deal with, but her manager low-balled us on a trade in offer and refused to negotiate to a reasonable price. Wouldn't even match the instant trade in offer from auto-trader. Wasted more than 3 hours waiting for the assessment before finally walking out. Extremely frustrating experience, and I will be boycotting them on all future purchases. More
Kudos to Tiffany Kwiatkowski My wife and I purchased our new 2019 Forester from Docksteader Subaru on July 6, 2019, and we are appreciative of services we received from Tiffany Kw My wife and I purchased our new 2019 Forester from Docksteader Subaru on July 6, 2019, and we are appreciative of services we received from Tiffany Kwiatkowski. She was professional, knowledgeable, friendly, and was a pleasure to work with. I'd strongly recommend her to anyone who is in the market of looking for a Subaru vehicle from Docksteader dealership. More
pleasure to work with My experience with docksteader has been great through and through. Everyone has been so professional. Tiffany was a pleasure to work with. I highly re My experience with docksteader has been great through and through. Everyone has been so professional. Tiffany was a pleasure to work with. I highly recommend this outfit. More
Salesperson matched Subaru’s quality and integrity. If you normally hate dealing with car sales people , but you want a quality product, see Tiffany Kwiatkowski! She immediately came across as someone If you normally hate dealing with car sales people , but you want a quality product, see Tiffany Kwiatkowski! She immediately came across as someone with sincerity and integrity with an impressive amount product knowledge thrown in. She operates with service and honesty that is so hard to come by these days, which helped the whole car buying experience go smooth. More
Great Service I was very impressed by the openness of the entire dealership. Tiffany has exceptional customer service skills, we were able to do most of this transa I was very impressed by the openness of the entire dealership. Tiffany has exceptional customer service skills, we were able to do most of this transaction by phone and email. Some of the other local dealers would not even give the price or honour their pricing over the phone and required multiple visits. So I rate Tiffany and Adam a 10 out of 10 for making a purchasing decision easy. More