Destination Mazda Vancouver

One thing to beware of at Destination Mazda is that they *will* try to sell you services you don't need, especially if you are female. Be sure to bring your car's Owners Manual with you and ask the service *will* try to sell you services you don't need, especially if you are female. Be sure to bring your car's Owners Manual with you and ask the service representative to match every single item on the work order with what's in the Scheduled Maintenance section of the manual. Don't accept any items that they "recommend"; this can *triple* your cost of some service visits. For example, your car's required 64K service quotes about $70 but they recommend an extra $160 of work to "reduce emissions." They'll also try to throw in an additional $10 for "shop supplies." That's a total of $240 plus tax! More

I would rate this dealer and certain staff members as I would rate this dealer and certain staff members as incompetent!The repairs are being diagnosed at this moment by an independant shop.On two occa I would rate this dealer and certain staff members as incompetent!The repairs are being diagnosed at this moment by an independant shop.On two occasions I personally know of two women that have been taken advantage of at this dealership and so far all I know for sure is that I have taken my sister,my mom,my wife and a very good friend's service from this dealership.It is only the beginning!!!We will be taking the events to Mazda Canada when the diagnosis is documented and fully confirmed. More

I've had the worst experience in dealing with Destination Mazda in Vancouver BC today. With this bitter taste of being lied to and dishonesty that was displayed made me sick to my stomach. Dave the servic Mazda in Vancouver BC today. With this bitter taste of being lied to and dishonesty that was displayed made me sick to my stomach. Dave the service manager is not very unethical and dishonest. When you give a credit to a customer of $100 they should be able to use all of the credit not ABOUT $100. If that logic that Dave used made any remote sense, then if i was a retailer and you gave me $100 bill and the service or goods you acquired came up to about $78.49 then I turn to you and said "oh the total came up to about $100. How would you react? Wouldn’t you expect your change back? That is a total SCAM I tell you. You can't tell me that an oil change and brake inspection costs $100. When I was quoted $39.95 for the oil change and $24.95 for the inspection plus taxes. I really do not know how you run a business using that logic but you definitely will not get any of mine nor the people that I know who own Mazdas. I highly do not recommend anyone using their service department at Destination Mazda. This type of reasoning that the so called MANAGER gave me smells as bad horse manure on a hot summer day. Way to gave DAVE you sure know how to build your clientele. Well I’ll help you along and spread the word on how unethical you are when dealing with your customers. More