Destination Kingsway Honda Vancouver

I have been dealing with the service department to keep my 2014 pilot in optimal condition, they excel every time I go in for something. Today I needed a bulb replaced in my headlight, it was done and my my 2014 pilot in optimal condition, they excel every time I go in for something. Today I needed a bulb replaced in my headlight, it was done and my windshield washer topped at at no charge, in minutes and I was on my way. Excellent service, as usual. I have had repairs done to my front bumper and it was done on time, with no issues. I have also had my regular service done here, I won't go anywhere else! More

Never did I regret contacting Jay to help me get approved in purchasing a car. He was patience in accommodating me when I got there despite my credit issues, he was optimistic that I’d get the car. I’m glad in purchasing a car. He was patience in accommodating me when I got there despite my credit issues, he was optimistic that I’d get the car. I’m glad I never stopped reaching out to him. Other staff were so nice as well. Keep it up Kingsway Honda! More

I just had a great experience there with helping of Jay Tehrani who was a wonderful sales person to me. He helped me with everything from A to Z and i would highly recommend this dealership because of him Tehrani who was a wonderful sales person to me. He helped me with everything from A to Z and i would highly recommend this dealership because of him. More

I have rated this dealer a one star for multiple reasons: I will start with elaborating on the process of what it took to buy a car from this HONDA dealer. I bought a 2015 Honda used. I wen reasons: I will start with elaborating on the process of what it took to buy a car from this HONDA dealer. I bought a 2015 Honda used. I went through the process as done every time, and found a car I wanted. I wrote down my two conditions and I also wrote cash as payment and told sales guy that several times. That process went well until I was put in finance office, where I was told cash isn’t acceptable here, “ not in any amounts over a couple of thousand”. Car was under 23k and I was prepared to pay cash for the entire car. I had reasons for that but the most important ones is I’m not a criminal and this was legal bank provided Canadian money. Once I was able to talk with sales manager and we discussed this he stated “ I have limited stock and we, don’t accept cash in full, and that I would have to find other ways to pay, and after a bit of exploring options available, I continued to suggest they take cash. Denied entirely by sales manager. The only solutions as to finance which didn’t interest me to pay large amounts of interest for a car I have cash for. Side note ( my bank was closed for system upgrades and branches unavailable). “Coast Capital Savings”. He did mention using credit cards and other options of which we did to secure car. Then I was told, due to interest charges on credit I would now have to pay a additional $300 dollars. What!!!!!!!! So now you won’t take cash in Canada 🇨🇦 and because your cash opposed for no good reason, I have to pay more or walk deal, after we signed off. Isn’t that illegal after agreeing to terms??? If that wasn’t bad enough, the sales manager made it clear, that he has limited stock and that if I don’t like the terms I could go elsewhere. Shame on Honda for allowing this!!!!!!!!! In the end I used 2 credit cards, two bank cards, cash and e-transfer and I still had to pay $100 over and above for interest. Just to buy used car. After I paid and we got receipts the sales guy gave me the mechanic report, even after asking sales guy three separate times for it, and was told they don’t have it. Just to discover I now own a car that needs mechanical attention via callipers and windshield repair, as well as a dirty air filter. Again I asked for this prior to buying and was told it wasn’t available, “ I wonder why”. If I had seen that info I would have required that the mechanical issues be fixed prior, like what dealership recommends replacing callipers and air filter, plus sells a car with a windshield major chip/ crack, and doesn’t repair it. At this point I don’t have any paperwork indicating what services they did do, apparently unavailable according to sales guy. So a used Honda car with issues, not disclosed and not repaired. Then I find out that this unit was involved in a accident, even though it’s advertised as accident free, 🤔. That’s not legal, and all they had to do was clean out glove box and see the old owners information including registration docs and a certificate from a auto body shop with details of a repair from a earlier accident. If that’s not bad enough, the sales manager suggested I fraud ICBC for windshield repair, the sales manager suggested I tell ICBC to fix the windshield under my insurance, and I said I can’t do that. I buy a car with damage and try to claim it later on my policy is I bought from a Honda dealer for security that car is legit and free of hidden defects such as this unit had. I was also looking at private vehicles and chose to go with a dealer for the mentioned reasons. I will list all issues here in point form to over view. 1. Dealer doesn’t accept cash 2. Dealer charges you interest rates if you use credit 3. Dealer doesn’t fix safety issues and hides paperwork to avoid fixing issues on used (very deceptive) or so it seems 4. Sales manager asks customers to commit fraud with ICBC to save money. 5. Callipers are advised by this Honda to be replaced and they didn’t…etc 6. Dealer doesn’t check car for documents and doesn’t disclose accidents. More