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Dearborn Ford

Kamloops, BC

4.9
279 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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279 Reviews of Dearborn Ford

November 01, 2024

Great dealership. I took my chevy in for a oil change and they did great. More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Franzen
Feb 12, 2026 -

Dearborn Ford responded

Hey, Marcus! Thank you! It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager

October 31, 2024

Customer service is amazing! I have Toyota and ford, in comparison ford customer service wins by landslides! Happy smiling and no attitude! Even if I m a low class! More

by Lanephillips95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names!
Feb 12, 2026 -

Dearborn Ford responded

Hi Lane! Thank you for the 5-star review and kind words. Our team is committed to providing excellent customer service experience:) -Nels Kelly, General Manager

October 31, 2024

Courteous service always a thorough inspection of our vehicle gives us confidence that we’re going to be safe. More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie. Miranda
Feb 12, 2026 -

Dearborn Ford responded

Thank you, Star! It really means a lot to hear that our team took great care of you during your visit. We’re so glad you had a good experience! 😊– Nels Kelly, General Manager

October 26, 2024

Service performed on my vehicle was on time and done professionally. Communication from service department was excellent. More

by jamiehilton148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna and Chris
Feb 12, 2026 -

Dearborn Ford responded

Hey Jamie! Thank you for the 5-star review and your kind words! Our team is dedicated to delivering excellent customer service. Don't hesitate to reach out to us if you need our services in the future😊- Nels Kelly, General Manager

October 25, 2024

I had excellent service . I would definitely recommend Jim Loucks for glass repair . I was taken care of immediately and with the most welcoming additude.Repair was fixed with More

by Harley74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Loucks
Feb 12, 2026 -

Dearborn Ford responded

Hi Harley! Thank you for sharing your customer service experience. We value every client, and it’s always our goal to provide the best service possible. Congratulations on your new vehicle! 🙂 – Nels Kelly, General Manager

October 12, 2024

My wife and I took our truck to Dearborn Ford for a transmission output sensor problem recall. The service person was Miranda D. She was very friendly and helpful and made our day more enjoyable. All o More

by slyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda, Doug
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Slyj for the 5‑star review and your kind words! Our team is committed to delivering excellent customer service, and we truly appreciate your recommendation. 😊 — Nels Kelly, General Manager

October 11, 2024

Had a recall situation and when I stopped in to discuss next steps, I was greeted like a long lost friend and the ladies looked after me, we got the car booked in right away, and when I dropped the car off More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Franzen
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Chris for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:)– Nels Kelly, General Manager

October 09, 2024

Called in for an appointment, got one in 2 days, dropped car off and and was told I get a call as soon as it was done ! Received a text that it was ready (. 2 hrs quicker than it was expected) excellent se More

by bsumners1848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Feb 13, 2026 -

Dearborn Ford responded

Thank you for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

October 04, 2024

Amazing staff with exceptional sales and service! Would recommend your next purchase to be with this dealership. 😊🎉🌟😊 More

by Smiles!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave & Justin
Feb 13, 2026 -

Dearborn Ford responded

Hey Smiles! Thank you so much for the 5‑star review and your kind words. We’re truly delighted to hear this from a valued client, and we look forward to serving you again in the future! 😊 – Nels Kelly, General Manager

October 03, 2024

Dearborn has always put our needs first and we have bought 7 vehicles from them over the last 30 years. Love my new explorer More

by Lisadafoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Cuzzetto
Feb 13, 2026 -

Dearborn Ford responded

Hey Lisa! We’re happy to hear that our team went above and beyond to consistently provide you with a top- notch customer service experience! Thank you for your trust and we are looking forward to serving you again for your future needs :) - Nels Kelly, General Manager

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