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Dearborn Ford

Kamloops, BC

4.9
283 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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283 Reviews of Dearborn Ford

June 20, 2024

Effecient, quick and friendly service. Been buying and bringing vehicles in this dealership for 14 years. More

by rsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna and Chad
Feb 13, 2026 -

Dearborn Ford responded

Thank you so much for the 5‑star review and your kind words. We’re truly delighted to hear this from a valued client, and we look forward to serving you again in the future! 😊 – Nels Kelly, General Manager

June 19, 2024

The service was great. The tech did an extra special job to make sure I was happt More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth, Brianna, Doug
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Phil for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

June 16, 2024

They helped figure out the issue with my car and gave me a quote for the new ABS module. Unfortunately it’s super expensive and they couldn’t find an after market price so I’m currently down a car but they More

by lexi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 13, 2026 -

Dearborn Ford responded

Hi Lexi! Thank you for the 5‑star review and your kind words. Please don’t hesitate to reach out if you ever need assistance in the future. Our team is committed to providing an excellent customer service experience. 🙂 – Nels Kelly, General Manager

June 12, 2024

The staff was professional provided exceptional customer service. I got door to door shuttle service. More

by Jas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 14, 2026 -

Dearborn Ford responded

Hey Jas! We’re happy to hear that our team went above and beyond to provide you with a top- notch customer service experience! Thank you for your trust :) - Nels Kelly, General Manager

June 01, 2024

Friendly service and willing to put the customers needs first, will try to accommodate any situation. More

by Harrison74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 14, 2026 -

Dearborn Ford responded

Thank you, Harrison for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

June 01, 2024

Great service, looked after the warranty once again, good communication, courtesy car provided, no issues, More

by crocket4now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Feb 14, 2026 -

Dearborn Ford responded

Hi Crocket! Thank you for the 5-star review and kind words. Our team is committed to providing excellent customer service experience:) -Nels Kelly, General Manager

June 01, 2024

Excellent service, excellent staff, great atmosphere. 10/10 will definitely be back when my car needs service. More

by Cat B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri
Feb 15, 2026 -

Dearborn Ford responded

Thank you, Cat for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

May 19, 2024

I think Dearborn did a great job in a timely manner and provided good very communication. More

by earl kaufmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda de Pyfyfer
Feb 15, 2026 -

Dearborn Ford responded

Hi Earl! Thank you for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

May 18, 2024

Very personable, transparent and willing to work with you on pricing. Makes for strong customer- dealership relationship. Very good customer service. The GM could have done better with customer service. Only More

by joesankey78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri
Feb 15, 2026 -

Dearborn Ford responded

Thank you, Joe for the 5‑star review! 🙂 We always aim to deliver top‑notch customer service and the best prices in Kamloops, so it’s great to hear that reflected in your experience.🙂- Nels Kelly, General Manager

May 17, 2024

What a team! They were highly organized and on time with all points of my service appointment. Everything went so smooth. I would definitely recommend Dearborn Fo More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Feb 15, 2026 -

Dearborn Ford responded

Hey Rick! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! We value every client, and it’s always our goal to deliver the best service possible. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊- Nels Kelly, General Manager

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