
Davis Chevrolet
Airdrie, AB
Filter Reviews by Keyword
By Type
976 Reviews of Davis Chevrolet
We were very pleased with the service that we received. It took a little longer for us to actually get our car, but that was not the dealers fault as there received the wrong parts to install. Because our It took a little longer for us to actually get our car, but that was not the dealers fault as there received the wrong parts to install. Because our car was delayed, they made sure that our needs were met and that satisfaction was guaranteed. I look forward to our next purchase and working with this dealership in the future. More
My experience with the team at Davis began October 12th, when my wife and I stopped in to buy a part for our Montana Van. Unfortunately the parts department was closed, but as we were about to leave we were when my wife and I stopped in to buy a part for our Montana Van. Unfortunately the parts department was closed, but as we were about to leave we were greeted by Rick and Austin. They both had a smile on their face and a friendly greeting for my wife and I, and asked if they could help us. When I explained our dilemma, and although we weren't looking at the time I mentioned that we were interested in the new Chevrolet Trax. Rick asked if we would like to take one for a few hours and see if we liked it. My wife and I both said sure, and Austin immediately went to get us the keys for the one we had picked out to drive. We went for a spin and enjoyed the sporty little vehicle, so we went home to see if our kids would fit comfortably in the back. Unfortunately it was a little small for our family so we returned to the dealership.We told Austin it was a nice little vehicle, but was too small for us. He suggested the GMC Terrain, or the Chevrolet Traverse which was the next size up. I liked the look of the Terrain, but we didn't have the time to go for another test drive that day. I told Rick and Austin we would be back the following Saturday to bring my truck in for an oil change and would have a look around. The following Saturday we returned to the dealership, and were again greeted with a friendly smile and a warm handshake. We had already picked out the Terrain we wanted to drive, in a color my wife really liked, and Austin went searching for the keys. Unfortunately the one we had picked out had been sold and was on it's way to another dealership. Austin gave us the keys for one in a different color as he searched for another one in the color my wife liked. I immediately enjoyed driving the Terrain, and was impressed with the features and comfort, We returned to the dealership excited to start the buying process. Unfortunately Austin was unable to find another one in the color we liked. We talked about it and agreed we liked the one we had just drove and were ready to start the deal. Before we even started the deal Austin put a sold sign in the Terrain we drove so nobody else could scoop it up. Dealing with Austin was easy, and he gave us a fair price for our van on trade. It took only seconds for Rick to approve the deal and we were set for our turn with Glenn in financing. While we waited for Glenn, there was no shortage of staff ensuring we were comfortable and had a coffee in hand while we waited. Even dealing with the "dreaded finance department" was a pleasant experience. Sitting and talking with Glenn was like having a conversation with a friend. He made us both feel at ease and the whole process was quick and easy. I got the call the following Monday, the deal was done, and the Terrain would be ready to pick up in a few days. I picked up our shiny new Terrain on Thursday the 24th and we couldn't be happier. Every step of our experience with the staff at Davis was a pleasure. It's not very often you go into a car dealership and feel that they are genuinely happy you are there and not just looking to sell you something. From the girls at the front that greet you with a smile, to everyone I dealt with it was probably the best experience I've every had at a dealership. I would not hesitate for a second to recommend this dealership to anyone, and have in fact have already recommended to a couple of my friends to check them out. I hope they do and have the same experience I did. More
I had the very best experience at Davis dealership. The sales rep that helped me Nicole Dupont was amazing, she answered all my questions and concerns promptly. Nicole was very friendly and took care of al sales rep that helped me Nicole Dupont was amazing, she answered all my questions and concerns promptly. Nicole was very friendly and took care of all that needed to be taken care of efficiently and correctly. My overall experience was excellent!!! :-) my used 2013 Malibu is perfect, and she helped me realize that!!! More
The General Manager, Glenn goes out of his way to ensure the service experience is as "painless as possible" I have had Davis provide service twice now and am returning next week to have the winter tires in the service experience is as "painless as possible" I have had Davis provide service twice now and am returning next week to have the winter tires installed. The fact that Davis has a Twitter account keeps me informed and makes it easy to communicate with the dealership More
Everyone at Davis was awesome! I looked at a vehicle Tuesday and picked it up on Thursday of the same week. They work extremely fast and don't pressure you into making decisions you don't want to. Very Tuesday and picked it up on Thursday of the same week. They work extremely fast and don't pressure you into making decisions you don't want to. Very helpful and friendly More
I had the clean particulate filter warning come on in my chevy Duramax and power was reduced so I was pretty much stuck. It was about 3:00 in the afternoon. I spoke to Mark on the service lane and he said t chevy Duramax and power was reduced so I was pretty much stuck. It was about 3:00 in the afternoon. I spoke to Mark on the service lane and he said that it was too late to make it all good today. He said he would try to get it in early in the morning but that they were really booked. He pointed me to a local hotel where they had an arranged discount. I stayed the night and headed to the dealership at about 7:45 to make sure they knew I was needing to get back home to Edmonton. When I went to the service department, Mark greeted me as kindly as he di the day before and when I asked what the plan was he said that the tech was almost finished. This was 15 mins after the service department opened. He informed me that Jeff, one of their diesel techs had come in early and had it pretty much ready to go. That was REALLY IMPRESSIVE. The bill was still realistic and I paid it and went on my way Home. Jeff is due for an employee of the month or something as he sacrificed some of his personal time to get me on the road. EXCELLENT service. Mark definitely treated me like I should be treated. He pulled out the stops and got me on my way as fast as possible. He is an awesome gentleman and should be in line for a promotion as he would make sure that the department worked the way he did. thanks to all of the team at Davis for INCREDIBLE SERVICE!!!!! More
Thank you Eunice McKinnon for the outstanding service you provided during the purchase of my new 2013 Chevy Silverado! You made buying a new vehicle exciting with your great attitude. I look forward to retur provided during the purchase of my new 2013 Chevy Silverado! You made buying a new vehicle exciting with your great attitude. I look forward to returning to the dealership as it is Top Shelf in every way. Thanks again for a great price, excellent service, and for making us feel welcome. I will recommend your business to my family and friends. Arlen Masson. Airdrie. Alberta. More
I purchased my Buick Verano 6 months ago. I did an update on my I-phone recently, consequently my Bluetooth in the car quit working. Numerous individuals tried to get it working for me. Finally I de update on my I-phone recently, consequently my Bluetooth in the car quit working. Numerous individuals tried to get it working for me. Finally I decided to call Eunice since she did my orientation with me when I bought my car. She was an absolute gem then and still continues to be one. After trying 2 or 3 things she had my Bluetooth working once again. She is the BEST!!! I would recommend Davis Motors in Airdrie and their very competent employees to anyone More
We had a windshield installed at Davis Chevrolet which required a small adjustment afterwards. Glenn Smaha, General Manager, personally ensured our issue was resolved in a timely and efficient manner. required a small adjustment afterwards. Glenn Smaha, General Manager, personally ensured our issue was resolved in a timely and efficient manner. This exceptional service is typical of Glenn and his team. Thanks Glenn! Regards, Kevin and Lori Calgary, AB More
First service experience was an oil change and a tire rotation. Clerk said it would be about an hour or less so I waited around for it versus going home and coming back. 2 and a half hours later its done rotation. Clerk said it would be about an hour or less so I waited around for it versus going home and coming back. 2 and a half hours later its done for twice the price I would've paid and a regular shop versus a "dealership". They're printer was down so they were supposed to email my my receipt, still have not received it. Second service experience. I wanted to get a remote starter installed and in order to not void my warranty it had to be a GM product installed by GM. Fine, if it works I don't care what brand it is. Also had them install a tonneau cover for me. I called twice the morning I dropped it off to get a price quote before they started. Twice, I was told my service rep was in a meeting and would get back to me. I get a call at 11:30, 4 hours after I dropped it off, to be told that it's $$$ and they're already 75% done the work. I really thought I had to agree to prices before they did work. Guess they don't when you request it, only when they find it. Get the truck back, there's a hole in the brand new tonneau cover they just installed... Oops, sorry, didn't see that, we'll order you a new one and replace it. Another service call, yay, I get to re-arrange my work schedule to suit you once again. After this tonneau is fixed, I am never going back to this dealership for any kind of service. I will drive to the next town and go to a dealership there. More