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Davis Chevrolet

Airdrie, AB

4.7
850 Reviews

149 East Lake Crescent N.E.

Airdrie, AB

T4A 2H7

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850 Reviews of Davis Chevrolet

February 18, 2021

Davis Chevrolet has gone over and above my expectations on buying my Sierra Denali. Everyone from Eunice (my sales representative) to Brian the service manager and all the staff helped me to personalize m More

by Rollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunice McKinnon, Bryan Kooistra, Lisa Calhoun, Jason Brumer
Mar 29, 2021 -

Davis Chevrolet responded

Thanks so much for sharing your experience with Eunice, Bryan and the rest of our team. We hope you are enjoying your new ride!

February 11, 2021

Carlee was great to deal with. The staff made the repair quick and easy and even advised on another issue that was previously repaired at Shaw GMC. More

by c_schiffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlee Reddick
Mar 29, 2021 -

Davis Chevrolet responded

We are glad Carlee was able to help you out, thank you for your review!

February 08, 2021

Friendly and no pressure. Tylor answered all my Friendly and no pressure. Tylor answered all my questions and found me a 2021 Silverado 1500. Very friendly and easy to deal with. I would highly More

by kunal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tylor Adrian- McGill
Mar 29, 2021 -

Davis Chevrolet responded

We are glad Tylor was able to help you out, thanks for leaving a review!

February 07, 2021

Horrible service revived from Carlee. I will not return. Work got done and wasn’t told. Suggested work but decided not to tell me that either, but that work didn’t actually need to be done after going else More

by Halley Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlee Reddick
Feb 09, 2021 -

Davis Chevrolet responded

Hi Emily, We have conducted a thorough review on the situation and I would be happy to discuss further. I know our owner has already made contact, but I want to ensure that lines of communication are always open. We have record of all call recordings, estimates and pictures of all recommended work that were shared with your significant other. At his request, we were directed to call him in place of yourself, and we apologize if this caused miscommunication or dissatisfaction. Our intention is always to be transparent, thorough and provide a high level of customer satisfaction. Please do not hesitate to reach out to me directly with any questions or discussion. We hope that we can work towards a resolution with you. My email is bhigginson@davischev.com, or I can be reached via phone at 403-948-6909 EXT 3344 Regards, Brandon Higginson Service Manager

February 05, 2021

I took my aging truck in and it died on the service floor. The team at Davis Chev dealt with it as I went home. They kept me updated on the progress and the faults that my truck had. I was very impre More

by Benoit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wood
Mar 29, 2021 -

Davis Chevrolet responded

We appreciate you taking the time to leave such an excellent review Benoit. We are glad our service team was able to keep your truck in tip top shape. We hope to continue to serve you in the future :)

February 02, 2021

Although I did not purchase, I found my salesperson ( Adrian Lim) to be very genuine and professional. Was very straightforward and responsive to my requests. More

by Goodguyswin56
Recommend Dealer
Yes
Employees Worked With
Adrian Lim
Mar 29, 2021 -

Davis Chevrolet responded

Thank you for your review!

January 30, 2021

The team at Davis looked at each of my concerns and diagnosed the issues quickly, and my Truck was washed when I picked it up More

by Chisholmpj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fell
Mar 29, 2021 -

Davis Chevrolet responded

Thanks for taking the time to share your experience!

January 28, 2021

Did not fix my issue and found other issues that they did not bring to att said they fixed my auto hi beam not the case did a big inspection but my lain collision and Soto high beam not working what else did More

by w_harder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Calhoun
Feb 02, 2021 -

Davis Chevrolet responded

Hello, On behalf of our entire team, we want to apologize that your service went this way. We know that it is extremely frustrating when an issue is unresolved. We want to assist, and make it a priority to get these issues resolved. By looking at your file, I see we have parts on order for a separate issue. When the vehicle returns, we will ensure that we make this our top priority to correct. Alternatively, if you would like to bring the vehicle back sooner, we would be happy to do so as well. I will also personally ensure that the inspection you paid for is redone, at no cost to ensure it was done correctly, and to restore your confidence in the service. Please do not hesitate to reach out directly at 403-948-6909 EXT 3344, or at bhigginson@davischev.com to discuss any further details. Respectfully, Brandon Higginson Service Manager

January 13, 2021

The dealership is wonderful. But every time I take my vehicle in for recalls or even an oil change. Something else is ALWAYS brought to my attention that is going to cost me more money. I’m sorry but it’ More

by trishadams58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Have no idea who worked on my car
Jan 13, 2021 -

Davis Chevrolet responded

Thank you for positive review! We are glad that we were able to provide a wonderful service. We always strive to provide a thorough and transparent service. Part of that service is to ensure our customers are advised of any repairs found, or if there is any maintenance due. We don't intend to be annoying, just want to ensure you are aware of all items for your vehicle. We do apologize if this is how it came across. Our goal is only to advise in a stress free way. Once again, thank you so much for the review and your business; we truly value both. We hope to see you again in the future!

January 08, 2021

Mark is always there when you need to discuss options, and is very honest and reliable. He has lots of tenure, and I've had such a great experience and would be glad to do business in the future! More

by Brandon Bailey
Recommend Dealer
Yes
Employees Worked With
Markus Trussler
Mar 29, 2021 -

Davis Chevrolet responded

Thank you for taking the time to share your experience with us!

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