Dave Wheaton Chevrolet Buick Cadillac GMC
Victoria, BC
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Extremely Happy Great salesman, great service and expertise. Sean went out of his way to assist with everything. I am very happy with the product, pricing and level o Great salesman, great service and expertise. Sean went out of his way to assist with everything. I am very happy with the product, pricing and level of professionalism. Will be buying my next unit here as well. Thanks Sean. More
Best dealership in town!! Awesome experience today! Just bought a new Buick Encore! The Sales Consultant, Jesse Rayson was the best ever! He was so informative, helpful, fri Awesome experience today! Just bought a new Buick Encore! The Sales Consultant, Jesse Rayson was the best ever! He was so informative, helpful, friendly and went to bat for me to get me the best deal possible on my trade in. In fact the whole staff is wonderful to deal with. Thanks so much Jesse as well as Dave, Nic, Brett, Steve and Ryan. This is my third new car that I have purchased from Dave Wheaton. I would never go anywhere else! I highly recommend them! More
Awesome experience Jesse was great. Should get a bonus. Keep up the good work. Would recommend dealership. Pleasant experience. The only draw back is the suv we bo Jesse was great. Should get a bonus. Keep up the good work. Would recommend dealership. Pleasant experience. The only draw back is the suv we bought could have a better detailing job on it. Other than that Good experience More
worst of the worst I’ve owned many cars and many different makes . This dealership is a total train wreck . They just don’t give a crap and could care less about custom I’ve owned many cars and many different makes . This dealership is a total train wreck . They just don’t give a crap and could care less about customer service . The fact that it’s one of the few GM dealers on the island I’m sure plays a big part into the take it or leave we don’t give to )&&@s attitude. Stay away from this place it a bad scene all around . More
Worst service department I have ever dealt with If I could give this dealership a negative star it would be more than they deserve. I took my Avalanche in for work on the back up camera and they he If I could give this dealership a negative star it would be more than they deserve. I took my Avalanche in for work on the back up camera and they held my vehicle for several days until parts came in to repair the system. While it was there they left my vehicle unlocked on their lot and my tools were stolen out of the locked truck bed. On returning to the dealership, to show them their repair did not repair the issue, they told me it was too bad my tools were stolen but it wasn't their responsibility. On speaking with the General Manager he accused me of blackmailing the dealership and refused any compensation for the $2000 worth of tools that were removed from my vehicle while it was in their possession. Long story short, I was at this dealership 4 times to get this repair completed. DEAL WITH THIS COMPANY AT YOUR PERIL. DO NOT TAKE YOUR VEHICLE TO THEM AS THEY CANNOT BE TRUSTED. More
used car sales i was very pleased with the service i received in the purchase of a used camaro . stephen beugeling in financing did a great job at getting me a good i was very pleased with the service i received in the purchase of a used camaro . stephen beugeling in financing did a great job at getting me a good rate and explaining every thing .i take my hat off to wayne isbister for the excellent no pressure sales in finding me the car ,i would and will recomend him to my friends and family in finding them the right car or truck once again thanks wayne . brent dance More
I just wanted to talk to someone I took a second hand car I was considering buying to my local garage (Fernwood Auto--the are amazing!) for a pre-purchase inspection. The Fernwood mec I took a second hand car I was considering buying to my local garage (Fernwood Auto--the are amazing!) for a pre-purchase inspection. The Fernwood mechanics said that certain questions could only be answered by GM and recommended I go to GM and ask about the service procedure for carbon build up on valves, and also just ask if they had seen this issue before. I went to Dave Wheaton I was told they cannot give me any information. When I asked if the expected cost to deal with carbon build-up woudl be in the ballpark of several hundred or several thousand dollars, I was told that they could not answer me, unless I did an inspection through them. I realize that Dave Wheaton is running a business and cannot give free advice to anyone who walks in off the street. I also realize that it can be dangerous to give rough estimates, because unexpected things could arise. However, the contrast between my local, friendly garage and the offputting environment of Dave Wheaton, where I was not able to access a mechanic for a a 5 minute conversation was striking. I really just wanted a quick check-in with someone about this car I was about to buy. Had they given it to me, I likely would have been a customer for many years to come. I may still end up needing to be a customer of theirs, if this car needs repairs that Fernwood can't do, but I would only go as a last resort. More
Airbag recall Staff very friendly and prompt. Recall was done in a timely manner. Car returned washed and no problems to be found or to report. Service writer di Staff very friendly and prompt. Recall was done in a timely manner. Car returned washed and no problems to be found or to report. Service writer did a great job of estimating time for job. Called when car ready. More
2017 silverado I purchased my 2015 malibu from them and went back to purchase 2017 silverado. Not the same dealership as far as staff or customer service went. Playe I purchased my 2015 malibu from them and went back to purchase 2017 silverado. Not the same dealership as far as staff or customer service went. Played games on as far as trade in value said one thing then gave less on paper. Said all financing was done and approved prior to coming down from Duncan 65km away at a low interest rate only to find out that nothing had been put through banks just a ploy to bring you in. After showing up told you vehicle just sold that morning before you came in. Old bait and switch. Hard to believe this was the same dealer I purchased from them in past completely a different experience form last vehicle. Ended up purchasing vehicle in Duncan for agreed trade in value and interest rate all done in 1 day More
Would rather have the flu Second time dealing with this company. Outside of having to deal with them for warranty I would never go there. Don’t trust them with your time or mon Second time dealing with this company. Outside of having to deal with them for warranty I would never go there. Don’t trust them with your time or money. Use your local mechanics. More