Dave Wheaton Chevrolet Buick Cadillac GMC
Victoria, BC
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Just recently bought my new vehicle from Yale Cross. One of the most wonderful car buying experiences I have had highly recommend him and the staff at Wheaton. One of the most wonderful car buying experiences I have had highly recommend him and the staff at Wheaton. More
I love my Spark, and love getting oil changes. Its my first car, so I dont have expectations, but I have had great service and love the Staff. Frank was great to deal with, the managers are great, Its my first car, so I dont have expectations, but I have had great service and love the Staff. Frank was great to deal with, the managers are great, and the oil change guys are lovely. More
Frank (O'Brien) was fantastic to deal with, he was patient and professional and vastly exceeded our expectations when purchasing a car. We really appreciate Frank's impressive product knowledge, exce patient and professional and vastly exceeded our expectations when purchasing a car. We really appreciate Frank's impressive product knowledge, excellent advice, and no pressure approach and he always found time to answer our questions no matter how busy he was. Thanks Frank, we really appreciate all your help! More
Frank O'Brien was fantastic to deal with, he was patient and professional and vastly exceeded our expectations when purchasing a car. We really appreciate Frank's impressive product knowledge, excellent ad and professional and vastly exceeded our expectations when purchasing a car. We really appreciate Frank's impressive product knowledge, excellent advice, and no pressure approach and he always found time to answer our questions no matter how busy he was. Thanks Frank, we really appreciate all your help! More
I would like to say a hearty THANK YOU to Your Service Manager and your Service Advisor Natalie Mark for their outstanding customer service and consideration given to me at the time my 1997 Cadillac was a Manager and your Service Advisor Natalie Mark for their outstanding customer service and consideration given to me at the time my 1997 Cadillac was acting up. All is well now, thanks to these dedicated service people. You will always have my business and I will heartily recommend you to my friends. Thanks again Sincerely, Doug Devore More
Worst service department I have ever encountered. Marty is incompetent, unknowledgeable about their own job, and has zero capability of having productive customer service. Completely unimpressed and Marty is incompetent, unknowledgeable about their own job, and has zero capability of having productive customer service. Completely unimpressed and am willing to drive as far away as possible to avoid this useless dealership. Unacceptable. Techs were unable to properly address their own system, took twenty minutes before I was even able to leave my vehicle due to "a computer error." Had they been properly trained, the fix I had waited for even to drop the vehicle off would not have been selecting the actual type of vehicle. smh. Ignoring an extended warranty and pretending not to know what is and is not covered by a warranty is a literal joke at this point. I would rather burn money than give this dealership any positive review, acknowledgement, or future business. Also, no courtesy car, drop-off, or even alert that such a service is not provided shows a complete lack of respect for their customers. How this shop has not had a complete overhaul is beyond me. You couldn't pay me to return to this dumpster fire. More
Beware of service centre bookings! They have contract for ambulances so beware your appointment means nothing!! Twice now we have booked an appointment and was told around noon so we They have contract for ambulances so beware your appointment means nothing!! Twice now we have booked an appointment and was told around noon so we go for breakfast and walk around mall as they have no courtesy cars and we live on the peninsula .First time no phone call( he said had written down wrong number)went back and bumped by ambulance so could not do that day.We rebooked and once again told by noon ,Went back and car wasnt in bay so asked and said no bumped by ambulance.. Did we want to leave it and MAYBE done by end of day or come back another day? Took our car never to return . They should allow times for these ambulances or have courtesy cars for those inconvenienced. . More

