Dartmouth Chrysler Jeep Dodge
Dartmouth, NS
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A great experience I do not often write a review but when I do it's because I have received outstanding customer service! Tony Khoury at Dartmouth dodge has gone above a I do not often write a review but when I do it's because I have received outstanding customer service! Tony Khoury at Dartmouth dodge has gone above and beyond in customer service. He is educated on the vehicles and provides many options so you are able to find something within your budget. I recommend this dealership and please ask for Tony, you will enjoy your experience! He will go above and beyond for you! Thank you Tony! More
Excellent Experience! From the moment your Service Reception Pro, Laurie, offered her warm and welcoming greeting until I was dropped off by your courtesy shuttle driver, m From the moment your Service Reception Pro, Laurie, offered her warm and welcoming greeting until I was dropped off by your courtesy shuttle driver, my experience with Dartmouth Dodge's Service Department was outstanding! Laurie went the extra mile to ensure my personal service needs were going to be addressed. While in the service bay, I dropped one of my bags on the floor, breaking a bottle of red wine which made a terrible mess! Immediately, the staff were there to help! Casey Thompson hosed the area down and brought me plastic bags to take my stained belongings home, and she did it all with a smile! You should give her a raise! Tom MacPhee good-heartedly assured me that it wasn't a problem, and despite being very busy he looked after helping me get the service I needed for my 2016 Jeep Compass. After all this your shuttle driver, Steve Dawson, was kind enough to stop by the nearest NSLC so that I could replace the broken wine bottle, dropping me in my driveway happier than I'd been all day! Finally, Matt Hall called to thank me for sending the dealership an email, explaining how my experience there was so great. Now that's how a business becomes successful! It's a pleasure for me to rate your dealership online! An excellent experience, given to me by the awesome people at Dartmouth Dodge! Thank you! Ralph Hudson More
Awesome Service Bryan Steele was so attentive to our needs & wants. He was courteous and respectful going above and beyond to make sure we got the best buy. Thank y Bryan Steele was so attentive to our needs & wants. He was courteous and respectful going above and beyond to make sure we got the best buy. Thank you Bryan. More
A Great Buying experience My wife and I just bought a new Dodge Ram 1500 and enjoyed our experience. Our Sales Manager Bryan Steele, had great insights on the vehicles we look My wife and I just bought a new Dodge Ram 1500 and enjoyed our experience. Our Sales Manager Bryan Steele, had great insights on the vehicles we looked at and helped us find the right one. The dealership was clean and very busy, but the staff was friendly and helpful. We enjoyed the experience...even the financing part. JR was very thorough and offered great suggestions based on our habits and the terms of our agreement. truly a great experience from start to finish. Chris & Shelly Conrad More
Buying made easy Paul and entire staff were helpful and friendly. They made both my wife and I feel welcome and answered all of our questions. I would recommend this d Paul and entire staff were helpful and friendly. They made both my wife and I feel welcome and answered all of our questions. I would recommend this dealership to others. More
Great guy! Greg was all over this sale, he knew what I wanted, and made sure he found it! I wish all sales people were like him! Greg was all over this sale, he knew what I wanted, and made sure he found it! I wish all sales people were like him! More
dodge journey we are very happy with our Dodge Journey ....we were looking for quite awhile for a new to us vehicle ....and seen your add in the paper !!!! we are very happy with our Dodge Journey ....we were looking for quite awhile for a new to us vehicle ....and seen your add in the paper !!!! More
Excellent customer service Out of all our past purchases from other dealerships, we have had the most positive experience in dealing with Dartmouth Dodge. The staff are friend Out of all our past purchases from other dealerships, we have had the most positive experience in dealing with Dartmouth Dodge. The staff are friendly, knowledgeable and made sure all our questions were answered. We've never received messages previously to make sure all was going well with our new purchase; Michael took the time to do same. I would highly recommend Dartmouth Dodge to anyone looking for a new vehicle! More
It was the best experience I have recently purchased a used car from him and it was the best experience. First, he gave me more than enough time to look around and try the c I have recently purchased a used car from him and it was the best experience. First, he gave me more than enough time to look around and try the car. I could do test driving around the dealership by myself so I felt more comfortable while test-driving. Second, he trusted his selling cars and me. When I asked him to if I could take the car to a third-party inspector, he never hesitated to do that because he was confident himself that he sells only excellent condition cars. As expected, it turned out the car to be the best condition. Third, he is very responsive. Whenever I had questions, I called him or send a message, and he quickly responded about my questions. I am very satisfied my car and I strongly recommend him More
Awful Customer Service -- how he treats a single woman! PLEASE READ AND SHARE REGARDING DARTMOUTH DODGE: I recently was in the market to purchase a new SUV. After going to several dealerships in the HRM PLEASE READ AND SHARE REGARDING DARTMOUTH DODGE: I recently was in the market to purchase a new SUV. After going to several dealerships in the HRM I decided to purchase a 2016 jeep Cherokee North from Dartmouth Dodge. I spent 4 hours dealing with the sales associate over 2 days to negotiate a deal I was comfortable with and I thought they were as well. The manager agreed to all the terms or so I thought. I scheduled an appointment to pick up the vehicle and to my knowledge we were all set! As I walked into the dealership I was met by the sales associate who began to discuss the conditions of the warranty that I was paying extra for. I stated the terms we discussed and he left for 10 -15 minutes. He came back to ask me how many kms/year I drive. I told him at this point it didn't matter I wanted the warranty that was negotiated. He left again and about 10 mins later the manager Sid Skeffington came back and very sweetly told me he was there to re negotiate the terms of the warranty. I frankly and admittedly not politely told him I would not be "re negotiating" as if I chose to re negotiate at this point Chrysler wouldn't hear of it and I wanted the warranty that was agreed on. At this point Mr. Skeffington became angry and rudely stated that how a negotiation works is I am to sit, listen and be quiet while he speaks. Again I told him I was not there to negotiate and I wanted the terms we agreed upon. Mr. Skeffington stood up and told me he didn't care if I walked then and my business was not needed. I told him I had 2 vehicles pending on this deal and asked if he was going to let me walk. He said negotiating was done and if I wanted to walk then to do so. I told him I wanted my deposit which he rudely stated I would get it. I told him I wanted it now. He yelled to the sales associate to get it for me and walked away and was never seen or heard from again. I had 3 people apologize on his behalf for the way he spoke to me and for getting involved at this point and suggest he be reported. I am yet to hear from him or the owner. It is truly my belief the negotiation that was approved by this manager was not giving Dartmouth Dodge the profit they usually get and the manager planned to nicely sweet talk into renegotiating and when it didn't work he became ugly with the intention of making me walk. Well it definitely worked and at this point it doesn't have to do with the vehicle but the actual way a manager treats a customer or a man treats a woman in the "car world." More