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Dartmouth Chrysler Jeep Dodge

Dartmouth, NS

4.3
1,208 Reviews

61 Athorpe Dr

Dartmouth, NS

B2W 1K9

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Showing 1,208 reviews

October 22, 2024

Service was carried out promptly. Service advisor called to let me know when the service was complete. More

by Gordon Calder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 01, 2024 -

Dartmouth Chrysler Jeep Dodge responded

Hi Gordon Calder, thank you for taking the time to leave a review for us at Dartmouth Chrysler Jeep Dodge. We're happy we could meet your expectations!

October 21, 2024

Before we start, I’m not a car mechanic but I have been a Marine Mechanic for over 27yrs, hold a red seal Millwright and specialized in Machining. I usually do my brakes/oil change myself, but felt lazy tha More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Peters, Chris Conrod
Nov 01, 2024 -

Dartmouth Chrysler Jeep Dodge responded

Hi Kevin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

October 21, 2024

My visits to Dartmouth Dodge it seam like there is a disgruntled air from the employees. My visit this time they did a vehicle recall and they were suppose to check out the rest of the vehicle but I was More

by lornepjoudrey32
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Conrod, Tom MacPhee
Nov 01, 2024 -

Dartmouth Chrysler Jeep Dodge responded

Hi Lornepjoudrey32 thank you for taking the time to leave us your honest feedback. If you are willing to give us another chance, please contact us at (902) 536-2306 and ask for David Rideout, so we can understand your situation better in order to try and turn your experience around. Thank you, Dartmouth Chrysler Jeep Dodge

October 18, 2024

Pretty much the one dealership where I felt they were honest people. Good service and fair evaluations on trade in. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Conrod, Tom MacPhee
Nov 01, 2024 -

Dartmouth Chrysler Jeep Dodge responded

Hi Vince, thank you for taking the time to leave a review for us at Dartmouth Chrysler Jeep Dodge. We're happy we could meet your expectations!

October 17, 2024

Express lane is very convenient. Staff are professional and always provide excellent service in a timely manner More

by Cpgouthro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer, express lane staff
Nov 01, 2024 -

Dartmouth Chrysler Jeep Dodge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

Dropped off vehicle at 8am for my appt that I booked 2. 5 weeks prior. Started calling at 1230 for updates, kept getting pushed to a reception desk vm.I Still haven't gotten called back from her.lol... I re More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not naming names
Nov 01, 2024 -

Dartmouth Chrysler Jeep Dodge responded

Cj, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.

October 11, 2024

Service after the sale is key. The service department goes the extra mile and that’s what earns my loyalty More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Conrod
Nov 01, 2024 -

Dartmouth Chrysler Jeep Dodge responded

Josh, it's experiences like yours that really keep us motivated!

September 29, 2024

Quality work, explains what has to be done and approximately the cost and gets the repairs done as quickly as possible. Always courteous and helpful for the customer More

by shyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Wilson, Sid Skeffington, Chris Conrod, Tom MacPhee, John Bigelow
Nov 01, 2024 -

Dartmouth Chrysler Jeep Dodge responded

Shyoung, thank you so much for your high rating!

September 27, 2024

It is impossible to get satisfactory service at this dealership. It has been costly. Disappointed More

by Peter Briand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Conrod
Sep 29, 2024 -

Dartmouth Chrysler Jeep Dodge responded

Peter Briand, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

September 26, 2024

Seven months to fix a squeak in the steering wheel is unacceptable. Numerous new parts were defective. Many trips to the dealership to try to figure out what was wrong. In the end no one really confirmed More

by Rod Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Conrod
Sep 29, 2024 -

Dartmouth Chrysler Jeep Dodge responded

Hi Rod Stewart, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

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