Dartmouth Chrysler Jeep Dodge
Dartmouth, NS
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Before we start, I’m not a car mechanic but I have been a Marine Mechanic for over 27yrs, hold a red seal Millwright and specialized in Machining. I usually do my brakes/oil change myself, but felt lazy tha Marine Mechanic for over 27yrs, hold a red seal Millwright and specialized in Machining. I usually do my brakes/oil change myself, but felt lazy that morning and decided to bring it in.. Brought my vehicle for oil change and brake service, very basic. 2 hours later, received a call stating that they stripped one of my Lock Nut and it would take some effort to remove with Dremel. They denied using an Impact Gun/Wrench to remove any studs. After 3 hours of messing around and $187, my car was ready. 2 months later, checking my brakes (before winter checks) to realize that one of my Studs was stripped out. Good thing I didn't get a flat tire, I would have been stuck on the side of the road, God knows where. Please tell me again, you don’t use Impact Guns to remove or replace studs on tires, Not impressed, total bill $600+ :/ More
My visits to Dartmouth Dodge it seam like there is a disgruntled air from the employees. My visit this time they did a vehicle recall and they were suppose to check out the rest of the vehicle but I was disgruntled air from the employees. My visit this time they did a vehicle recall and they were suppose to check out the rest of the vehicle but I was not given any review on my 2023 ram rebel and that was the first time the mechanics at Dartmouth Dodge have had there hands on my truck all my oil changes have been done by the Quicklube station in the same building witch is fine but I make apps in the past and when I bring the truck in iam told that it's going to take the majority of the day so you should just move you truck over to the other lane if you want it quickly.its discouraging to not get my brand new truck checked out properly because there's not enough mechanics .frustrating for me see all the warranties I purchased what a waste.thanks for not taking care of my $102000 truck. More
Dropped off vehicle at 8am for my appt that I booked 2. 5 weeks prior. Started calling at 1230 for updates, kept getting pushed to a reception desk vm.I Still haven't gotten called back from her.lol... I re 5 weeks prior. Started calling at 1230 for updates, kept getting pushed to a reception desk vm.I Still haven't gotten called back from her.lol... I received call from service desk just before 2pm, telling me my issues. I arrived at shop at 430 to pick up after they fixed the issues, they just got paperwork saying its finished. Got out and 445pm. The work was done properly, the communication was awful. I still haven't figured out how my vehicle was the last completed??? I have more warranty parts coming , we will see how that goes next visit-stay tuned. More
Quality work, explains what has to be done and approximately the cost and gets the repairs done as quickly as possible. Always courteous and helpful for the customer approximately the cost and gets the repairs done as quickly as possible. Always courteous and helpful for the customer More
Seven months to fix a squeak in the steering wheel is unacceptable. Numerous new parts were defective. Many trips to the dealership to try to figure out what was wrong. In the end no one really confirmed unacceptable. Numerous new parts were defective. Many trips to the dealership to try to figure out what was wrong. In the end no one really confirmed what the problem was. More