Dartmouth Chrysler Jeep Dodge

Customer service is less the par, being put on hold for 35+ plus minutes being forgotten about while listening to personal and confidential conversations, the service manager raised his voice to me, told h 35+ plus minutes being forgotten about while listening to personal and confidential conversations, the service manager raised his voice to me, told his team to put my vehicle back together get my keys and not bother to come back because I questioned why our vehicle was it covered by our warranty when we have proof it was covered and in service. When I, a female asked questions they were only answered addressing my husband. Our vehicle was gouged by the dealership on the front bumper, I have proved adequate evidence it happened at the dealership and the General Manager refuses to accept responsibility for his staff. He is claiming there is surveillance but will not provide it or after he has offered to send it along for review. There was no damage reported on their vehicle 360 report upon check in of our service appointment. More

Dartmouth Dodge were easy to deal with and accommodating with the accessories needed for my day to day needs. with the accessories needed for my day to day needs. More

Great service, they helped me with an issue out of warranty and got it covered under a special program. No cost. warranty and got it covered under a special program. No cost. More

the staff were all courteous and professional. They took time to explain the diagnostic and repair. They took time to explain the diagnostic and repair. More

This is our third purchase with this dealer. Salesman Justin was amazing, no pressure sales, helpful and knowledgeable! Jerry and Dan in finance were so helpful. Thank you gentlemen! Salesman Justin was amazing, no pressure sales, helpful and knowledgeable! Jerry and Dan in finance were so helpful. Thank you gentlemen! More

Had my vehicle in their service department over six weeks for transmission repair. Follow up ,was only when we reached out for update..The follow up was always courteous. for transmission repair. Follow up ,was only when we reached out for update..The follow up was always courteous. More

Resolved the issue in a timely fashion Worth going to the dealer get it done properly the dealer get it done properly More

Need to open up second oil change Bay the other two bays hardly get used and it takes 2 hours to get an oil change so when it's busy they could open up the second Bay to take some of the the long wait hardly get used and it takes 2 hours to get an oil change so when it's busy they could open up the second Bay to take some of the the long wait More

The gentleman that served me in the service bay was great. However there is a rude lady working the computer that is not very friendly .l great. However there is a rude lady working the computer that is not very friendly .l More

Visit today was fast and efficient. Thank you for great service.such a friendly staff Liana Thank you for great service.such a friendly staff Liana More