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Dalmar Motors

London, ON

4.8
605 Reviews
Dalmar Motors Limited is located in London and serves as your Ontario Volkswagen Dealer. Dalmar Motors Limited is focused on ensuring all customers receive a premium Volkswagen experience. If you are shopping for a New Volkswagen in our show room you will find the Volkswagen Sales staff is courteous and professional. At Dalmar Motors Limited we carry the full Volkswagen line up. If you do not find the New Volkswagen of your choice then Dalmar Motors Limited also carries an extensive Volkswagen Pre owned inventory. Volkswagen Certified Pre-owned cars offer a level of performance, quality and comfort that Volkswagen drivers have come to expect.
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1297 Wharncliffe Rd S

London, ON

N6J 1J9

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Showing 605 reviews

July 14, 2017

Excellent customer service I recently purchased not one but three VW's new from Willie Mates, new sales car manager at Dalmar Motors. I initially attended the dealership to inqu More

by DPC64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Oesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, Willie Mates, Mike East
July 14, 2017

Great purchase experience Dealership has a boutique feel, everyone at Dalmar makes you feel at home. No pressure and the staff has a passion for vw and client satisfaction. F More

by Obx4081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regan Robbins, Willie Mates, Bora Saroeun, Dave Ferguson, Dave Herygers, Dave Swzed, Jamie Young, Mike East
July 11, 2017

Tdi specialist I have successfully went through the aim portal to sell my diesel back and trade it in for the new one and it went so smoothly because of mike east. H More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike East
July 11, 2017

First car, great experience Mike was a great help! As soon as we started looking at cars outside, he was right there to help us and gave pertinent information on each car we aske More

by Jstro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike East
July 06, 2017

Honest, friendly advice This dealership was helpful and welcoming, Conor gave good and honest advice. This experience was much nicer than other dealerships I had visited look More

by CatCar
Customer Service
Recommend Dealer
Yes
Employees Worked With
Conor Sullivan
July 05, 2017

Excellent Experience We went to Volkswagen Dalmar Motors in search of a new car and met Bora. He was very knowledgeable, patient, and friendly. Bora helped us find exactly More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Bora Saroeun
July 05, 2017

Fantastic Customer Service On a cold winter afternoon near closing time, I stopped in simply to look at used Jettas in the lot - not intending to trouble anyone. Connor came ou More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor Sullivan
July 04, 2017

Truly the next Sales Manager for the future I was looking for a beetle for quite sometime. I drove 2 hrs. to see this one in particular. I booked an app. with Coner and WOW!!!! was I impresse More

by :)happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor Sullivan
July 04, 2017

Audi A6 Body Shop Repair I can't say enough about the experience that I have had at Dalmar Motors Collision Centre. They are amazing. Very professional and they go above and More

by Dlevere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Scott, Alex Brutto
July 04, 2017

Almost bought a new VW here, but then they pulled a fast one Went at the end of April to discuss buying my 5th Volkswagen. Salesman Conor was first class all they way, friendly, and helpful but possibly the onl More

by VWguy724
Customer Service
Recommend Dealer
No
Employees Worked With
Regan Robbins, Willie Mates, Conor Sullivan
Jul 04, 2017 -

Dalmar Motors responded

Hello Chris, I am sorry that you feel this way about your experience. This was no way a bait and switch. When your car first was appraised it was base on Retail Market Value which Conor went over with you. Regan did do a quick walk around and had a look. When can in the second time to get the car fully appraised, Conor came back with the full trade appraisal. We had a good look at the GTI the number that was shown was what the Whole Sale Value of the car would be prior to getting it reconditioned and ready for sale. I have talked with Volkswagen and gone over the matter. Please call me and I will be happy to talk about this. I strive to make sure that everyone has a great experience at Dalmar. Willie

Jul 05, 2017 -

VWguy724 responded

Willie, I don't accept your explanation - which by the way took you a few days to come up with. Conor could not get a valid explanation that day or the next - or what not allowed to say what he was told. Your explanation to Volkswagen about the rust doesn't hold water because it was exactly the same rust that was there Apr. 26. And you want me to accept a $5000 drop in trade-in value between what your pre-owned manager gave the car and a guy from Elmwood Cars who will profit from the resale of it says? No. If that guys father does indeed work at Dalmar it calls into question the ethics of that kind of business relationship. When VW drivers see each other in public they often look at the license plate holder to see where the person bought their car. Dalmar has one of the poorest reputations in London and it has been that way for many years. Thanks for the offer to come in and talk to you but with the exception of Conor whose ethics and integrity are above question, I wouldn't sit across a table from any of you.

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