Dalmar Motors

friendly sales staff Very friendly sales staff. Spent a hour with my salesman (Mike W) and when I was waiting to get a copy of the quote the sales manager Willie came out Very friendly sales staff. Spent a hour with my salesman (Mike W) and when I was waiting to get a copy of the quote the sales manager Willie came out and spoke to me and made sure the salesman answered all my questions. I went to a few dealerships that day and by far Dalmar was the best. More

Delmar listens and understands the needs of their Customers Ali our car salesman, the manager and the service and parts department were all very helpful when trying to decide which car to purchase upon my trade Ali our car salesman, the manager and the service and parts department were all very helpful when trying to decide which car to purchase upon my trade in. It was important to us to have listening ears and advice. We wanted all the comforts of our previous vehicle and be able to take our grandchildren and another couple comfortably in our car. The Jetta is the best choice for my husband and I. Delmar Motors staff showed me they do care about their customers. More

Couldn't be happier I recently have visited dalmar motors. Very knowledgeable and friendly staff . They listen to you and work with you and your budget very transparent d I recently have visited dalmar motors. Very knowledgeable and friendly staff . They listen to you and work with you and your budget very transparent dealership nothing hidden. I was amazed with their services More

By far, the worst dealership ever! I have dealt with many car dealers, this is the worst experience ever. Everything happens for a reason, they got poor customer reviews for a reason. D I have dealt with many car dealers, this is the worst experience ever. Everything happens for a reason, they got poor customer reviews for a reason. Don't take chances, STAY AWAY! More

very poor service department Purchased new 2015 Q5. Sales service was fair but when I took in for the first service at 12k I had them look into a rattle. Told it would take 2hrs. Purchased new 2015 Q5. Sales service was fair but when I took in for the first service at 12k I had them look into a rattle. Told it would take 2hrs. 5hours later I got it back with extreme dissatisfaction. Our car has a light cashmere leather interior and there was grease and hand prints everywhere,smears on seats from greasy clothes ,door panels, headliner etc. When I told service, it was like I was being unreasonable and there was no sense of responsibility . They did have their cleanup person to wipe down the interior. Second problem was a rust stain coming from a screw under the door handle that their body shop looked at in April and took photos to make a service claim, said it would take two weeks to get a reply. This is July, still have not heard back,four months. This is not so much a problem with the employees as it is with the owner and management as they wont deal with the problems of staff performing this way. Management needs to react to surveys and the many dissatisfied comments other than my own if they want more than" one time purchasing customers". As a customer dropping 50 k and more, yes expect more than the corner used car lot!!!! More

Satisfied customer for 4yrs I've had excellent service at Dalmar for 4 years. They service my car, explain what they did, keep my car in very good condition which important beca I've had excellent service at Dalmar for 4 years. They service my car, explain what they did, keep my car in very good condition which important because I drive a lot. Greg Wagner has been outstanding helping me when I'm in Florida as well as Ontario. He helps quickly and with good results. I highly recommend the service at Dalmar. More

Worst new car sales experience ever. Recently bought a new car at this dealership. Unprofessional and very unknowledgeable sales staff. Many mistakes and mix-ups on delivery of new vehicl Recently bought a new car at this dealership. Unprofessional and very unknowledgeable sales staff. Many mistakes and mix-ups on delivery of new vehicle. Business staff very incompetent. More

An Yound Sales and Sales Manager Tony I went there on 04/26/16 afternoon, was planning to ask some info regarding the S5. I was hanging out in the show room around 10 mins, once I sat on t I went there on 04/26/16 afternoon, was planning to ask some info regarding the S5. I was hanging out in the show room around 10 mins, once I sat on the S5 the sales finally here with no smile and didnt look like he believes me gonna purchase the vehicle. I started asking questions"whats the features" "Price difference between standard S5 and top trim S5"...... When I told him "Im looking for a job, can i leasing or financing?" He askes me back:"Do you think the dealership would finance a car to a person who doesnt have a job?" And he replies right back:"No, i dont think so." He didnt even invite me to his desk, and he seemed like didnt even care about me, coz i didnt have money at that time. I asked him if i want to know the detail pricing about the vehicle, he finally walking towards his desk without saying abything, lol. He printed out 2 pages for me, one is for the pricing details, and when i asked for the feature list, he points on the paper says:"They are all here." He didnt even want to explain once more. The main part is i called the sales manager letting him know the experience that i had earier, Tony(sales manager) replies:" I dont believe that, he is the top sales, he would never treat customers like that." Tony was inpatient and trying to find plenty of excuses to cover his top sales, he thinks sales is the number one weapon, not customer service. I was calling about the customer experience, and he starts asking me what kinda car im looking for, this was the hilarious thing ive ever had in my life so far, totally messed up. I will never return to this dealership, they are careless, irresponsible, I would rather drive couple hours to purchase a S5 elsewhere. I will definately tell all my friends and ill be trying to get in touch with the area manager, see if he is wanting to listen to me better than branch manager. Guys, please do not go to this dealership, they are not deserved to be paid, and you dont want to be receiving the worst customer service while buying a car there feeding the lazy gold digger sales. Please choose the right dealership and person to increase the valua of your money. More

Overall good experience I thought they worked well to get me into the best car for my price range and Rob in finance really understood how difficult it is to get a car (being I thought they worked well to get me into the best car for my price range and Rob in finance really understood how difficult it is to get a car (being a recent grad), and tried all options. They were upfront and honest, a little pushy but they were just doing their job. Overall I'm very happy with Dalmar More

Worst Dealership Ever Liars/dishonest/incompetent....BEWARE!!! Worst most dishonest dealership I have ever had the misfortune to deal with. Buyer beware, service customers Liars/dishonest/incompetent....BEWARE!!! Worst most dishonest dealership I have ever had the misfortune to deal with. Buyer beware, service customers beware, body shop customers beware. Don't take a chance....don't go there. You have been warned. More