Dalmar Motors

Best service ever! We were part of the diesel recall , and thus we had to make a decision on returning our Golf diesel and to go for an other car. From the beginning t We were part of the diesel recall , and thus we had to make a decision on returning our Golf diesel and to go for an other car. From the beginning to the end , the experience was absolutely outstanding! Bora made the experience easy, he is very knowledgeable, professional, and we actually had fun in the process! He is friendly, and it was a pleasure working with him. His customer service is brought to really high standards ! Overall, Dalmar is our most favorite dealer, we'll never buy an other car anywhere else! And by the way , the diesel "scandal" did not move our loyalty to VW not even a bit! These are superb cars, and German engineered for sure :) Thank you ! More

Great experience I just purchased a new 2018 Tiguan with the help of Mike East. He was extremely knowledgeable and fully listened to what I was looking for in a new c I just purchased a new 2018 Tiguan with the help of Mike East. He was extremely knowledgeable and fully listened to what I was looking for in a new car. The entire process was fabulous. I would highly recommend Dalmar Motors. More

Great service department Just had our 2017 Touareg in for service, we worked with Ken, Greg, and Jamie. Can't say enough about the level of customer service, they just get it Just had our 2017 Touareg in for service, we worked with Ken, Greg, and Jamie. Can't say enough about the level of customer service, they just get it. They kept us informed through the process and went above and beyond. More

Excellent service! We purchased the new 2018 VW Atlas at Dalmar Motors. The entire experience was excellent from Day 1 and consistent throughout. Bora Saraeun is frien We purchased the new 2018 VW Atlas at Dalmar Motors. The entire experience was excellent from Day 1 and consistent throughout. Bora Saraeun is friendly, approachable and very helpful while maintaining professionalism at all times. He helped us through the process answering all inquiries and offering suggestions/recommendations that best suited our needs without pressure or restrictions. I highly recommend this dealership! Thank you so much to Bora and the rest of the staff. We love our Atlas!! More

Jetta trade As part of the VW emissions settlement I traded my 2011 Jetta TDI for a 2015 Passat TDI. Upon finding the car on AutoTRADER I emailed the dealer and r As part of the VW emissions settlement I traded my 2011 Jetta TDI for a 2015 Passat TDI. Upon finding the car on AutoTRADER I emailed the dealer and received a prompt response from a salesman, Mike East. I phoned Mike to discuss the car and although it was already aggressively priced we managed to add a few value added items that made me feel this was a good deal. I live 550km from the dealer so the car was bought based on the pictures and conversations. A date was set for me to drive down and in the meantime a 2016 Bettle classic appeared on their site. My daughter was looking for a car so I contacted Mike again and we were able to make another deal. The date we set to get the cars, they were actually closed but because of the distance I was travelling Mike opened up for me to finalize the paperwork, on a long weekend on top of that. Both cars were as promised and I'm completely satisfied with them. They went above what I expected to make this a great deal and a great experience. Thanks again. More

Purchased brand new Tiguan 2018 What a great experience! I am absolutely happy from first minute till now. Bora is very pleasant and knowledgeable. I felt comfortable and informed What a great experience! I am absolutely happy from first minute till now. Bora is very pleasant and knowledgeable. I felt comfortable and informed about every little detail. Did not feel under any pressure to make the decision in 5 minutes!!! Highly recommend this dealership. Also Robert and Conner were nice and helpful. Thanks again More

Great from start to finish From the minute I came into Dalmar it was nothing but a positive experience. I dealt with Bora and he was friendly, professional, knowledgeable and di From the minute I came into Dalmar it was nothing but a positive experience. I dealt with Bora and he was friendly, professional, knowledgeable and didn't push me in any way. He listened to what I was looking for and made the whole experience comfortable. It was great. The whole staff at Dalmar was friendly and professional as well. Would definitely recommend to anyone and will do business with them again. More

Incompetent SERVICE FOLLOW UP So the oil change to the 2011 TDI and oil all of drive way... NO APOLOGY JUST "an unfortunate event" unbelievable ....! thats it... what has happened So the oil change to the 2011 TDI and oil all of drive way... NO APOLOGY JUST "an unfortunate event" unbelievable ....! thats it... what has happened to customer service? More

Conor's customer service is outstanding! This whole dealership is a quality place. As soon as I walked in I was greeted by several staff with a smile on their face. Conor introduced himself a This whole dealership is a quality place. As soon as I walked in I was greeted by several staff with a smile on their face. Conor introduced himself and didn't give me the typical dealer treatment wbich I was very relieved for. He asked how I was and what I was looking for in a vehicle. I told Conor my situation and he went to work on finding me a used GTI. There wasn't one in stock at the time, so I left my contact information. Within days Conor contacted me back with more than one option for a used GTI - which was more than I could have asked for! A week later and I am more than happy with my purchase. Conor's a very knowledgable, quick and friendly salesman that I have no problem doing business with again! Conor and Dalmar on point. More

Staff worked hard to get me the exact car I wanted. I wanted a specific gti near the end of the season with stocks running low. After about a week of waiting, I was skeptical and figured I'd have to wai I wanted a specific gti near the end of the season with stocks running low. After about a week of waiting, I was skeptical and figured I'd have to wait for next seasons model. However the sales associate worked tirelessly, dealt with my continuous inquiries, and was able to get me exactly what I wanted. More