Dalmar Motors
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Philip was very helpful and knowledgeable while I was making my decision to purchase a new Taos. I never felt pressured and he was very accommodating to my schedule. Highly recommend! And Rob was grea making my decision to purchase a new Taos. I never felt pressured and he was very accommodating to my schedule. Highly recommend! And Rob was great to deal with while I arranged my financing too, Very good experience overall. More
It was a very great experience. Everything went very smoothly. I got the car before the expected date of arrival. Philip helped a lot and kept me updated. Even the finance manager w Everything went very smoothly. I got the car before the expected date of arrival. Philip helped a lot and kept me updated. Even the finance manager was very helpful to find a proper deal. More
It was a very pleasant experience. Everything went very smoothly. Philip was very helpful. I was able to get the car earlier than the expected arrival of the car. The finance manager R Everything went very smoothly. Philip was very helpful. I was able to get the car earlier than the expected arrival of the car. The finance manager Rob was also very friendly and helpful, he was able to get me better rates too. More
When purchasing or leasing you vehicle everyone will be nice and there are no issues but if you run into a problem they will argue with you and you will have to fight with them to get anything done to your nice and there are no issues but if you run into a problem they will argue with you and you will have to fight with them to get anything done to your vehicle even though it is 100 percent the fault of Volkswagen. Not going to get into the details but I won’t be getting another VW. The sales staff are great and the financing team too but the service department are not helpful and I am glad I will never have to deal with them again. VW has quite a few issues at the moment. The Atlas is a disaster as they have a whole Facebook group with all the issues with that vehicle and they are contemplating shutting down factories in Germany with the money they have lost with electric vehicles so I feel bad for the service team as they have to cover for inferior vehicles being built. Still no excuse for arguing with customers when the problem is with the vehicle quality. More
What started out as a service request ended with a vehicle purchase at Dalmar Motors! We needed service on our Passat and after dropping the car off, had a look at some previously owned vehicles, spe vehicle purchase at Dalmar Motors! We needed service on our Passat and after dropping the car off, had a look at some previously owned vehicles, specifically the VW Atlas, and had the pleasure of meeting Tom Martin. We had been looking at the Atlas for some time and told Tom what we were looking for in another vehicle. He was extremely helpful, selecting a vehicle that met our needs, and also very knowledgeable about the car, answering all our questions in detail. At the end of the day, we purchased an Atlas, and the entire process was straight forward and seamless, thanks to Tom. We had a very frustrating experience with another VW dealership in town recently so we were grateful for the excellent customer service we experienced at Dalmar. Keep up the good work, and thank you! More
Mel was kind, helpful and extremely responsive in resolving the few issues that arose after my car purchase. She addressed all my concerns incredibly quickly and left me feeling very grateful for Dal resolving the few issues that arose after my car purchase. She addressed all my concerns incredibly quickly and left me feeling very grateful for Dalmar and their commitment to customer satisfaction. More
The dealership made purchasing a new vehicle a pleasure from start to finish. I could not have asked for a better customer experience than what Dalmar provided! from start to finish. I could not have asked for a better customer experience than what Dalmar provided! More
I recently purchased a 2021 Volkswagen Atlas from Dalmar Motors, and I couldn’t be happier with the experience! A special shoutout to Phillip, the sales consultant who made the entire process smooth and str Motors, and I couldn’t be happier with the experience! A special shoutout to Phillip, the sales consultant who made the entire process smooth and stress-free. Phillip was incredibly knowledgeable about the car, patiently answered all my questions, and ensured I felt confident in my decision. Dalmar Motors, as a dealership, impressed me with their professionalism and commitment to customer service. The team was courteous and efficient, ensuring every step, from test driving to finalizing the paperwork, was handled with the utmost care. If you’re looking for a new or used car, I highly recommend stopping by Dalmar Motors and asking for Phillip, who serves in Spanish, English and German. You won’t be disappointed! More
It was a pleasure working with Tom to get me into my new vw Passat vw Passat More
Philip Faupel was our sales representative. He was attentive despite being very busy. He remembered discussions and came through on promises. He was professional and also very personable. T He was attentive despite being very busy. He remembered discussions and came through on promises. He was professional and also very personable. This is our first VW vehicle and so far we are very pleased with our decision. More